Does Best Buy in Flagstaff offer curbside pickup?

Yes, curbside pickup is available for your convenience.

Is Best Buy in Flagstaff wheelchair accessible?

Yes, the store has a wheelchair accessible entrance for all customers.

Can I get product repairs and support at Best Buy Flagstaff?

Yes, the store offers Geek Squad support and service repairs.

What payment methods are accepted at Best Buy Flagstaff?

They accept debit cards and checks; cash is not required exclusively.

Where is Best Buy located in Flagstaff?

Best Buy is located at 5005 E Marketplace Dr, Ste 150, Flagstaff, AZ 86004.

What popular shopping centers are near Best Buy in Flagstaff?

Best Buy is near The Marketplace at Flagstaff Mall and Flagstaff Marketplace, both offering a variety of retail stores.

Are there home improvement stores near Best Buy for additional shopping needs?

Yes, The Home Depot and Home Services at The Home Depot are nearby for flooring and other home improvement needs.

What entertainment options are close to Best Buy in Flagstaff?

Harkins Flagstaff 16 cinema is nearby, great for catching a movie before or after your shopping trip.

Brand Certified

Best Buy

4.0

(1971 reviews)

Get Directions Call Website

Business Details

5005 E Marketplace Dr, Flagstaff, AZ

86004, United States

(928) 522-6141

https://stores.bestbuy.com/az/flagstaff/5005-e-marketplace-dr-1084.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Wheelchair accessible entranceAvailable

Location

Best Buy

5005 E Marketplace Dr, Flagstaff, AZ

86004, United States

Get Directions

Hours

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 8:00 PM

Reviews

4.0

1,971 reviews

5 stars

1,025

4 stars

434

3 stars

235

2 stars

1 star

198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with employees.

Delivery Issues

Several reviews mentioned significant problems with delivery and order fulfillment, including rescheduling without notification and missing items.

Product Availability

Customers expressed frustration over the lack of stock for specific items and the difficulty in finding what they needed.

In-Store Experience

While some customers appreciated the cleanliness and organization of the store, others reported confusion with the layout and long wait times for assistance.

Technical Support

Multiple reviews indicated dissatisfaction with Geek Squad services, citing unhelpful experiences and issues with appointment management.

JB
James Bellerose
3 days ago
5.0
Riley, in Geek Squad, took care of me 100% she was knowledgeable about my issue and handled it. I appreciate that aspect of business I let her know my laptop turned on but the screen wouldn't. She knew exactly what to do and the steps to take to get there. Thank you so much! This girl should be posted up.
MC
margaux clark
Feb 16, 2026
5.0
Xavier was awesome, super hyped for my new skullcandy headphones now!!! Great conversationalist!
ST
Shane Tallman
Feb 16, 2026
5.0
I like shopping here, great customer service, while be back again
NR
Noah Richardson
Feb 11, 2026
3.0
Standard Best buy
GB
Gabriel Brown
Feb 5, 2026
1.0
I have purchased many items from here with no issues. But this last interaction. I'm not so happy with them. So Sunday Feb 1st, I went in to get my headphones I purchased about a year ago, to either repair or replaced since it was within the window of the protection plan. Been calling the past couple days and can't seem to get anyone from the actually store. And when I had gone in the associate helping me, actually tried to refund me and canceled my protection plan. When I initially came in to get a replacement or a repair. So the team leads got involved Becca and Bill, said that the associate processed it as a refund. I told him no that's not what I wanted. They said they will send an email to their corporate office to reverse the transaction. And Bill the team lead said he'll call me with an update. So tried calling yesterday and today but can't get through because of the automated system and their call centers keep sending to different places. I left messages on a VM some where for someone to get back to me. But I speak to someone today finally and they told me they just ended up refunding me. But that card that I paid with is no longer available and transferred me to another place to talk to someone and then it keeps hanging up. It's very frustrating to me when all I wanted was to get the headphones repaired or replace with the protection plan. And then associate just says I haven't been working in a couple days. I'm just so upset now.