Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,960 reviews
5 stars
1,018
4 stars
432
3 stars
233
2 stars
79
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.
Delivery Issues
Multiple reviews highlighted significant problems with delivery scheduling and communication, leading to frustration among customers.
Product Availability
Customers frequently noted that items were out of stock or not available, impacting their shopping experience.
Store Experience
The store's cleanliness and organization received positive remarks, but some customers found the layout confusing and checkout processes inefficient.
Geek Squad Performance
Experiences with Geek Squad varied, with some customers expressing satisfaction with installation services while others faced issues with appointments and service availability.
- BBBrioche2 days ago5.0Very nice people work here
- AAAli AleneziDec 29, 20254.0اغلب الايام البضائع ليست متوفرة
- CBCharlotte BamfordDec 9, 20251.0They rescheduled our delivery without notifying us, and we just found this out at the end of the delivery window (waiting ALL day). Delivery was supposed to be 12/9. UPDATE: The delivery guy came today 12/11) told us to move my son’s vehicle then the guy tinkered around outside for about 10 minutes. My dad watched him from the front bedroom window on his cell phone, walking around talking, then close up his van doors, and drive off without saying a word to us! Then my husband texted and called the dude, no anwer. He finally spoke w/ Best Buy’s manager, and apparently the guy got let go in the middle of the job! HA!!! Wow couldn’t even wait til the end of the day. I am sure it saved us from some unforeseen DISASTER. Needless to say, we will never be purchasing anything from Best Buy ever again. The level of communication was totally unprofessional.
- SGSpring GrafDec 7, 20251.0Drove an hour to the Flagstaff Best Buy to buy a new computer. TJ the salesperson was great, and the purchase seemed easy — until I received a cancellation notice an hour later. Called the store, but it routed to a call center. Bank showed no issues, so we went back. They re-ordered it… and an hour later, another cancellation. A third trip back ended in a refund. 4.5 hours and no computer. For a store that sells high-end electronics, their ordering system is shockingly unreliable. This “never happens,” they said — but Google reviews show otherwise. We’re done with Best Buy.
- TUTy UttonDec 3, 20251.0Techs didn’t install my original parts and I had to go back to the store after discovering that $200 worth of parts were missing. Additionally, my hard drive was not connected and I had to reconnected on my own. Also bio was not updated and had to do that after they said that they had updated it.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Flagstaff?
You can shop for TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
What are the operating hours for Best Buy in Flagstaff?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Flagstaff offer curbside pickup?
Yes, curbside pickup is available for your convenience.
Is Best Buy in Flagstaff wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I get product repairs and support at Best Buy Flagstaff?
Yes, the store offers Geek Squad support and service repairs.
What payment methods are accepted at Best Buy Flagstaff?
They accept debit cards and checks; cash is not required exclusively.
Where is Best Buy located in Flagstaff?
Best Buy is located at 5005 E Marketplace Dr, Ste 150, Flagstaff, AZ 86004.
What popular shopping centers are near Best Buy in Flagstaff?
Best Buy is near The Marketplace at Flagstaff Mall and Flagstaff Marketplace, both offering a variety of retail stores.
Are there home improvement stores near Best Buy for additional shopping needs?
Yes, The Home Depot and Home Services at The Home Depot are nearby for flooring and other home improvement needs.
What entertainment options are close to Best Buy in Flagstaff?
Harkins Flagstaff 16 cinema is nearby, great for catching a movie before or after your shopping trip.