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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,949 reviews
5 stars
1,013
4 stars
429
3 stars
233
2 stars
79
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff helpful and friendly, while others experienced long waits and unhelpful interactions.
Product Availability
Customers frequently noted that the store often lacks specific items they were looking for, leading to disappointment.
Geek Squad Issues
Several customers reported poor experiences with Geek Squad, including long wait times and inadequate service.
Store Cleanliness
The store was generally described as clean and well-organized, although some noted unpleasant odors.
Delivery Problems
Multiple reviews highlighted issues with delivery and order fulfillment, including delays and poor communication.
- EAElizabeth AmadorNov 16, 20255.0I have bought many things here in the last few years to include floor model appliances at a great discount with warranty, new in box electronics, and more. The employees that assist me are always kind, not pushy, and give me a great purchasing experience. 2 days ago I went in to purchase additional security cameras. I admit I was having the worst day and just wanted to get in and out. The cashier was so overly nice. She made sure what I was buying would work for my situation, I saved over $120 thanks to a current sale but most importantly she treated me like a human being with kindness. I continue to come back here for big purchases because of associates like her. They are nicer here than a lot of the local stores and often have better selection and pricing.
- MRMorgan RedmanNov 8, 20255.0The membership is worth it to get the extended warranties on your electronics
- JJJamesOct 24, 20252.0It's not that it's a bad store. I mean it's a major retailer. I went there to try and check and see if they had any gaming desktops that were open box in the cage. They did not. But I ended up getting sucked into a conversation with one of the guys in electronics who was trying to sell me almost a $3,000 computer for more than I wanted to spend and he was not taking the hint to go away. I was also there to try and find some 3D projectors. They didn't have those either. Pretty much left empty-handed. They had a huge display for the Nintendo switch 2 in Pokemon za Legends but I couldn't find where they kept the actual Nintendo switch to and Pokemon z a Legends. 😮💨 I feel like Best buy has kind of gone downhill as far as certain things that they used to offer. Geek squad is still there thankfully. They're on the expensive side but with Fry's electronics out of business they're the only people who can reliably build a PC from scratch. So my experience here was kind of meh.
- SRSuperstars RealtyOct 13, 20255.0Hold your breath walking in
- RTRoy ThellmannOct 12, 20251.0This store has been there forever and I've never gotten what I've needed. I wanted an insta-pot just a regular one. They don't sell them...
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Flagstaff?
You can shop for TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
What are the operating hours for Best Buy in Flagstaff?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Flagstaff offer curbside pickup?
Yes, curbside pickup is available for your convenience.
Is Best Buy in Flagstaff wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I get product repairs and support at Best Buy Flagstaff?
Yes, the store offers Geek Squad support and service repairs.
What payment methods are accepted at Best Buy Flagstaff?
They accept debit cards and checks; cash is not required exclusively.
Where is Best Buy located in Flagstaff?
Best Buy is located at 5005 E Marketplace Dr, Ste 150, Flagstaff, AZ 86004.
What popular shopping centers are near Best Buy in Flagstaff?
Best Buy is near The Marketplace at Flagstaff Mall and Flagstaff Marketplace, both offering a variety of retail stores.
Are there home improvement stores near Best Buy for additional shopping needs?
Yes, The Home Depot and Home Services at The Home Depot are nearby for flooring and other home improvement needs.
What entertainment options are close to Best Buy in Flagstaff?
Harkins Flagstaff 16 cinema is nearby, great for catching a movie before or after your shopping trip.