Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 316 W. Perkinsville Rd. in Chino Valley, AZ 86323
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
188 reviews
5 stars
142
4 stars
12
3 stars
10
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like David and Doug.
Product Knowledge
The staff demonstrated a strong understanding of products and services, effectively assisting customers with phone setups and plan explanations.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude behavior from some staff members and issues with transparency regarding charges.
Store Environment
The store was described as small but welcoming, with a personal touch in customer interactions, although some customers expressed dissatisfaction with the physical space.
- JNjohn nauJan 2, 20265.0Very helpful staff. My old phone was fried nothing but blue screen. They got me set up with a new phone for a screaming deal. They couldn't get me back into Google account because I forgot the password and we couldn't get the temporary password from the old phone but the salesman explained how to do it. Excellent service.
- KLkevin lindseyDec 24, 20255.0I VISITED RUSSELS OFFICE TO GET INFOMATION A DEAL THAT WAS RUNNING. HE COVERES ALL THE MAJOR POINTS OF THIS DEAL PLUS A. COUPLE OTHER POINTS FOR VETS. HE SPENT TIME AND GOT ME A MUCH BETTER DEAL THAN I HAD . BRRY HAPPY WITH HIS OFFICE AND HIS KNOWLEDGE OF THE VERISON MARKETING SYSTEM. I ALSO STOPPED IN A COUPLE DAYS LATER ABOUT MY FIRST BILL PRICE WAS BIT HIGHER THAN WE TALKED ABIUT. AND IN LESS THAN 15 MINUTES HE HAD THAT ALL CLEARED UP AND I GOT A REVISED BILL ON MY PHONE.
- WHWilliam “Jeff” HopperDec 14, 20255.0I've been using Russell cellular in Chino Valley for more than 9 years. They're service is great and they go the extra mile to accommodate my needs! I just picked up the new Samsung S25 ultra with a sweet deal!
- KMKory MckinleyDec 5, 20255.0Excellent service. Very knowledgeable and helpful. Chino Valley is lucky to have This Verizon crew
- BBBen BochatDec 3, 20255.0That whole team helped me out above and beyond getting my new phone set up. 10/10 recommend. Shout out to David for the extensive help
Frequently Asked Questions About Verizon
What types of products does Verizon at 316 W Perkinsville Rd in Chino Valley offer?
They offer the latest mobile phone technology including Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
What are the store hours for Verizon in Chino Valley?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Which payment methods are accepted at Russell Cellular's Verizon store in Chino Valley?
Payments via American Express, Cash, Discover, MasterCard, and Visa are accepted.
Does Russell Cellular in Chino Valley offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
What services are provided by Verizon in Chino Valley?
They provide wireless service, mobile service, home phone service, and home internet.
Is the Verizon store in Chino Valley an authorized retailer and independently operated?
Yes, Russell Cellular independently operates this Verizon Authorized Retailer location.
How can I contact Verizon at 316 W Perkinsville Rd, Chino Valley?
You can call +1 928-499-7301 or email chinovalley.az@russellcellular.com.
Which nearby restaurants can I visit before or after shopping at Russell Cellular's Verizon store?
Nearby dining options include Taco Corner for Mexican cuisine, Thai Spot for Asian food, and Up In Smoke Bar-B-Que for American barbecue.
What nearby services and shops are close to the Verizon store in Chino Valley?
You can visit places such as Kathi's Books and Country Roads Books for reading material, Chase Bank and Chase ATM for financial services, and Beauty salons like Bobby Pin Hair Studio and Trendsetters Salon & Day Spa nearby.
Are there any nearby outdoor or recreational places near the Verizon store in Chino Valley?
Yes, the Northern Arizona Tree and Landscape Service which includes botanical gardens and you can also explore Chino Valley Little League stadium arena for sports activities.