Business Details
316 W Perkinsville Rd, Chino Valley, AZ
86323, United States
Certified by Verizon • Feb 22, 2026
(928) 499-7301
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/chino-valley-az
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 316 W. Perkinsville Rd. in Chino Valley, AZ 86323
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
194 reviews
5 stars
146
4 stars
12
3 stars
10
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like David and Doug for their exceptional service.
Product Knowledge
The staff demonstrated a strong understanding of products and services, effectively assisting customers with phone setups, plan changes, and troubleshooting.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing discrepancies and a few negative interactions with staff, indicating inconsistency in service quality.
Store Environment
The store was described as small but welcoming, with a focus on personal attention, although some customers noted it lacked certain inventory.
- MMMelody MurphyFeb 13, 20265.0Absolutely the best service around. Very nice very professional very personable. I am so glad I went there to get my new phone
- RRRichard RalphFeb 10, 20262.0No tech support Used to be 100 %?better
- GGgreatwall57Feb 7, 20265.0After dealing with the other Verizon stores, I found them to be the most knowledgeable and helpful out of all stores. I was surprised because there are small store.But maybe that's why they're so good.
- PMPaul MansellJan 21, 20265.0Still trying to figure out this phone did not come with a book
- JNjohn nauJan 2, 20265.0Very helpful staff. My old phone was fried nothing but blue screen. They got me set up with a new phone for a screaming deal. They couldn't get me back into Google account because I forgot the password and we couldn't get the temporary password from the old phone but the salesman explained how to do it. Excellent service.
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Certified February 22, 2026Yext Knowledge Graph
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