Verizon

3.7
558 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
670 N 54th St, Chandler, AZ
85226, United States

Hours

Reviews

3.6
395 reviews
5 stars
206
4 stars
43
3 stars
26
2 stars
15
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unhelpful staff.

Staff Knowledge

While some employees received praise for their knowledge and helpfulness, others were criticized for being unprofessional and lacking basic product knowledge.

Long Wait Times

Numerous reviews mentioned long wait times to be served, leading to frustration among customers.

Mixed Experiences

There were mixed reviews regarding the overall experience, with some customers praising specific employees while others expressed dissatisfaction with the service received.

Billing Issues

Several customers reported issues with billing, including overcharges and problems with promotions not being honored.
  • GV
    Gus Valicente
    6 days ago
    1.0
    Save yourself the headache, and go to another Verizon store if you really need it. This store is completely useless.
  • AW
    Andrea Weinberg
    Oct 31, 2025
    1.0
    Awful store. Customer service is terrible. They won’t (can’t?) answer basic questions. Cases are way overpriced.
  • CM
    Claudia Medina
    Oct 12, 2025
    5.0
    Dylan was great. Helped us transfered over and showed us the different deals we were eligible for.
  • MM
    Mark Minhinnick
    Sep 17, 2025
    1.0
    Do Not Go Here! I was charged for a free watch when I upgraded my iPhone several years ago and am being charged for a supposed free iPhone now - they also added a line and insurance I am being charged for! I should have learned my lesson!
  • DA
    Driving Arizona
    Aug 21, 2025
    1.0
    Terrible customer service. They are charging me the 30 days we were offered for free to start internet wifi at home. I never really had the free 30 days to try the item. I ended paying every day. Not only lying to customers but also making false advertising! This company is very poor in customer service! Do not use it if you don’t want to have headaches!

Frequently Asked Questions About Verizon

What brands of smartphones are available at the Verizon store in Chandler?

The Verizon store in Chandler offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.

What are the store hours for the Verizon location at 670 N 54th St Suite 3 in Chandler, AZ?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.