Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others were described as rude and unprofessional.
Wait Times
Many customers reported long wait times and poor management of customer flow, leading to frustration and dissatisfaction.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and billing issues, with customers feeling deceived regarding promotions and pricing.
Staff Knowledge
While some employees were noted for their expertise and helpfulness, others were criticized for a lack of knowledge and inability to assist with basic inquiries.
Store Environment
The store was generally described as clean, but the overall experience was marred by service issues.
JF
Janet Fiebig
Feb 9, 2026
5.0
Stopped in due to having technical issues and the young man fixed it and I was on my way. He was efficient, kind and helpful! Five stars across the board!
JC
Jose Chavez
Feb 4, 2026
4.0
Stopped by this Verizon store and had a really smooth experience. The staff was friendly, patient, and actually took the time to explain my options without rushing or pushing anything. They helped me with my phone upgrade and made sure everything was set up before I left.
Even though the store was a little busy, they kept things moving and gave everyone attention. The place was clean and organized, and the whole process was way easier than I expected.
If you need help with a phone, plan, or upgrade, this Verizon location is solid. Good service, helpful employees, and no stress. I’d definitely come back and recommend this spot!
CS
Cristina Sanchez
Jan 17, 2026
2.0
Walked into the store just wanting to ask a couple of questions since my fiancé and I are looking to get on the same phone plan. Upon walking into the store, we were not acknowledged and we were standing there for about 5 to 10 minutes. Then once the sales associate asked us what we needed we explained to him our situation and he said we would not be able to get on the same phone plan that day. My fiancé would’ve had to open a phone plan which was fine and I would’ve had to go under him, but if we did that, he said we wouldn’t be able to hook up the phones that same day then once he asked how much we were paying with our other companies, he said ‘oh it’s going to be way more than that.’ It just seemed very discouraging and it didn’t seem like he wanted to help us at all.
I have had Verizon ever since I had gotten a cell phone so I really wanted to stick with them, but it looks like I will be going somewhere else.
JR
Josie Robles
Jan 6, 2026
5.0
Visited this Verizon store this morning and Andres was wonderful. He helped us and was very patientand kind. Thank you. Definitely recommend this store.
JG
Jorge Garcia
Dec 15, 2025
1.0
The amount of time it takes to get a phone ia ridiculous. This isn't a car dealership.
What brands of smartphones are available at the Verizon store in Chandler?
The Verizon store in Chandler offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for the Verizon location at 670 N 54th St Suite 3 in Chandler, AZ?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Chandler store offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment before visiting the Verizon store in Chandler?
Yes, you can schedule an in-store appointment online for added convenience before visiting the Verizon store in Chandler.
What types of business products does the Verizon store in Chandler offer?
Verizon in Chandler offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile and internet services does this Verizon store provide?
The store provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Are there any nearby dining options close to the Verizon Chandler store?
Yes, there are several dining options nearby including Mountain Mike's Pizza, Jimmy John's sandwich shop, El Pollo Loco fast food, and Mexican restaurant Senor Pancho Villa, perfect for grabbing a meal before or after shopping.
What nearby entertainment and recreational venues can I visit around the Verizon store in Chandler?
Near Verizon, you can enjoy entertainment at Bounce-A-Rama Chandler indoor playcenter and arcade, Ice Den Chandler skating rink, or visit the Desert Ice Skating Club of Arizona for community activities.
Are there any nearby health and wellness facilities near the Verizon store?
Yes, nearby health facilities include Modern Chiropractic Company, Dr. Kelly Romero's naturopathic clinic, 4Ever Young Anti-Aging Solutions medical spa, and Personal Wellness Physical Therapy, providing convenient wellness options.
What forms of payment are accepted at the Verizon Chandler store?
The Verizon store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: