Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
395 reviews
5 stars
206
4 stars
43
3 stars
26
2 stars
15
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unhelpful staff.
Staff Knowledge
While some employees received praise for their knowledge and helpfulness, others were criticized for being unprofessional and lacking basic product knowledge.
Long Wait Times
Numerous reviews mentioned long wait times to be served, leading to frustration among customers.
Mixed Experiences
There were mixed reviews regarding the overall experience, with some customers praising specific employees while others expressed dissatisfaction with the service received.
Billing Issues
Several customers reported issues with billing, including overcharges and problems with promotions not being honored.
- GVGus Valicente6 days ago1.0Save yourself the headache, and go to another Verizon store if you really need it. This store is completely useless.
- AWAndrea WeinbergOct 31, 20251.0Awful store. Customer service is terrible. They won’t (can’t?) answer basic questions. Cases are way overpriced.
- CMClaudia MedinaOct 12, 20255.0Dylan was great. Helped us transfered over and showed us the different deals we were eligible for.
- MMMark MinhinnickSep 17, 20251.0Do Not Go Here! I was charged for a free watch when I upgraded my iPhone several years ago and am being charged for a supposed free iPhone now - they also added a line and insurance I am being charged for! I should have learned my lesson!
- DADriving ArizonaAug 21, 20251.0Terrible customer service. They are charging me the 30 days we were offered for free to start internet wifi at home. I never really had the free 30 days to try the item. I ended paying every day. Not only lying to customers but also making false advertising! This company is very poor in customer service! Do not use it if you don’t want to have headaches!
Frequently Asked Questions About Verizon
What brands of smartphones are available at the Verizon store in Chandler?
The Verizon store in Chandler offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for the Verizon location at 670 N 54th St Suite 3 in Chandler, AZ?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Chandler store offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment before visiting the Verizon store in Chandler?
Yes, you can schedule an in-store appointment online for added convenience before visiting the Verizon store in Chandler.
What types of business products does the Verizon store in Chandler offer?
Verizon in Chandler offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile and internet services does this Verizon store provide?
The store provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Are there any nearby dining options close to the Verizon Chandler store?
Yes, there are several dining options nearby including Mountain Mike's Pizza, Jimmy John's sandwich shop, El Pollo Loco fast food, and Mexican restaurant Senor Pancho Villa, perfect for grabbing a meal before or after shopping.
What nearby entertainment and recreational venues can I visit around the Verizon store in Chandler?
Near Verizon, you can enjoy entertainment at Bounce-A-Rama Chandler indoor playcenter and arcade, Ice Den Chandler skating rink, or visit the Desert Ice Skating Club of Arizona for community activities.
Are there any nearby health and wellness facilities near the Verizon store?
Yes, nearby health facilities include Modern Chiropractic Company, Dr. Kelly Romero's naturopathic clinic, 4Ever Young Anti-Aging Solutions medical spa, and Personal Wellness Physical Therapy, providing convenient wellness options.
What forms of payment are accepted at the Verizon Chandler store?
The Verizon store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.