Verizon

3.7
560 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
670 N 54th St, Chandler, AZ
85226, United States

Hours

Reviews

3.6
397 reviews
5 stars
208
4 stars
43
3 stars
26
2 stars
15
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unhelpful staff.

Staff Knowledge

While some employees were praised for their knowledge and helpfulness, others were criticized for being unprofessional and lacking basic information.

Long Wait Times

Numerous reviews mentioned long wait times and inefficient service, leading to frustration among customers.

Sales Practices

Several customers expressed dissatisfaction with sales tactics, feeling misled about pricing and promotions.

Mixed Experiences

There were a mix of positive and negative experiences, with some customers praising specific employees while others had terrible interactions.
  • JR
    Josie Robles
    5 days ago
    5.0
    Visited this Verizon store this morning and Andres was wonderful. He helped us and was very patientand kind. Thank you. Definitely recommend this store.
  • JG
    Jorge Garcia
    Dec 15, 2025
    1.0
    The amount of time it takes to get a phone ia ridiculous. This isn't a car dealership.
  • MA
    Mark Allen
    Nov 23, 2025
    5.0
    As noted in other reviews, the staff here is exceptional. In particular Dan was extremely helpful and thorough in resolving an issue for us.
  • GV
    Gus Valicente
    Nov 17, 2025
    1.0
    Save yourself the headache, and go to another Verizon store if you really need it. This store is completely useless.
  • AW
    Andrea Weinberg
    Oct 31, 2025
    1.0
    Awful store. Customer service is terrible. They won’t (can’t?) answer basic questions. Cases are way overpriced.

Frequently Asked Questions About Verizon

What brands of smartphones are available at the Verizon store in Chandler?

The Verizon store in Chandler offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.

What are the store hours for the Verizon location at 670 N 54th St Suite 3 in Chandler, AZ?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.