Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, citing rudeness, lack of assistance, and unhelpful staff.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for being unprofessional and lacking basic information.
Long Wait Times
Numerous reviews mentioned long wait times and inefficient service, leading to frustration among customers.
Sales Practices
Several customers expressed dissatisfaction with sales tactics, feeling misled about pricing and promotions.
Mixed Experiences
There were a mix of positive and negative experiences, with some customers praising specific employees while others had terrible interactions.
JR
Josie Robles
5 days ago
5.0
Visited this Verizon store this morning and Andres was wonderful. He helped us and was very patientand kind. Thank you. Definitely recommend this store.
JG
Jorge Garcia
Dec 15, 2025
1.0
The amount of time it takes to get a phone ia ridiculous. This isn't a car dealership.
MA
Mark Allen
Nov 23, 2025
5.0
As noted in other reviews, the staff here is exceptional. In particular Dan was extremely helpful and thorough in resolving an issue for us.
GV
Gus Valicente
Nov 17, 2025
1.0
Save yourself the headache, and go to another Verizon store if you really need it. This store is completely useless.
AW
Andrea Weinberg
Oct 31, 2025
1.0
Awful store. Customer service is terrible. They won’t (can’t?) answer basic questions. Cases are way overpriced.
What brands of smartphones are available at the Verizon store in Chandler?
The Verizon store in Chandler offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for the Verizon location at 670 N 54th St Suite 3 in Chandler, AZ?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Chandler store offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment before visiting the Verizon store in Chandler?
Yes, you can schedule an in-store appointment online for added convenience before visiting the Verizon store in Chandler.
What types of business products does the Verizon store in Chandler offer?
Verizon in Chandler offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile and internet services does this Verizon store provide?
The store provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Are there any nearby dining options close to the Verizon Chandler store?
Yes, there are several dining options nearby including Mountain Mike's Pizza, Jimmy John's sandwich shop, El Pollo Loco fast food, and Mexican restaurant Senor Pancho Villa, perfect for grabbing a meal before or after shopping.
What nearby entertainment and recreational venues can I visit around the Verizon store in Chandler?
Near Verizon, you can enjoy entertainment at Bounce-A-Rama Chandler indoor playcenter and arcade, Ice Den Chandler skating rink, or visit the Desert Ice Skating Club of Arizona for community activities.
Are there any nearby health and wellness facilities near the Verizon store?
Yes, nearby health facilities include Modern Chiropractic Company, Dr. Kelly Romero's naturopathic clinic, 4Ever Young Anti-Aging Solutions medical spa, and Personal Wellness Physical Therapy, providing convenient wellness options.
What forms of payment are accepted at the Verizon Chandler store?
The Verizon store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.