Verizon

3.6
362 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Chandler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4200 S Arizona Ave, Chandler, AZ
85248, United States

Hours

Reviews

3.5
252 reviews
5 stars
134
4 stars
19
3 stars
15
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their professionalism and helpfulness, while others were criticized for rudeness and lack of knowledge.

Billing Issues

Numerous complaints about billing discrepancies, unexpected charges, and poor communication regarding account management.

Store Experience

Experiences varied widely; some customers reported efficient service and knowledgeable staff, while others faced long wait times and unhelpful interactions.

Product Knowledge

While some staff were noted for their expertise and ability to assist with technical issues, others were criticized for being unhelpful or dismissive.
  • PP
    P.I.
    2 days ago
    1.0
    Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
  • RP
    Randy Poon
    Dec 13, 2025
    5.0
    Jaden was very patient and professional. He took the time to explain to us everything and was friendly throughout.
  • TA
    Tiara Adams
    Dec 4, 2025
    1.0
    I don’t have an issue with this store what so ever but version is a horrible company and it’s horrible practices with customers t-mobile is better.
  • WR
    Wade Rathbun
    Nov 11, 2025
    5.0
    Knowlegrable
  • RO
    Robin OCanna
    Oct 28, 2025
    1.0
    After 14 years as a Verizon customer, I am done with this place. Overseas customer service is a complete nightmare and it seems like Verizon doesn't care in any way. Most recently, I traded in my two Apple watches in the store, one of them was paid off the other I paid off in the store then canceled both lines. Then I moved out of the country and in late October when I looked at my bill I saw the watches were never removed. Guess who I had to call in The Philippines? Absolute nightmare as I said. Is there an American company left that cares about its customers as much as their CEO cares about his millions per year? It's certainly not Daniel Schulman at Verizon. Done.

Frequently Asked Questions About Verizon

What products and brands does Verizon Chandler offer?

Verizon Chandler offers a variety of 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, along with business cell phones, mobile hotspots, tablets, and laptops.

What are the store hours for the Verizon store in Chandler?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.