Geek Squad

3.3
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3100 W Frye Rd, Chandler, AZ
85226, United States

Hours

Reviews

3.3
28 reviews
5 stars
15
4 stars
0
3 stars
2
2 stars
0
1 star
11
  • MB
    Mark Bonjean
    Dec 2, 2025
    1.0
    I went to pick up my computer and they took 10 minutes printing out all of the paperwork. I finally logged in and was trying to see if my programs were all set and they told me sorry the appointment is only 20 minutes you’ll have to leave.
  • LB
    Lucas Brewington
    Sep 15, 2025
    1.0
    Geek Squad’s service was some of the worst I’ve ever experienced. First they want you to create an appointment online which doesn’t matter as when you’ll still have to wait in a 40+ min line. Second, the phone service is terrible. It’s a dumb robot who won’t get you in the right place after 30 mins and then you’ll have to talk to some global representative half way across the world and wasting an hour of your time when I just want to call the store 5 mins from me. Third, they took my computer for 2 weeks and didn’t even fix the issue I brought it in for. Terrible terrible service I recommend anywhere besides Best Buy Geek Squad.
  • JR
    Jessica Rosario
    Jul 27, 2025
    1.0
    I had a terrible experience with the Geek Squad at Best Buy. I showed up on time for my camera installation appointment and had to wait 15 minutes while the technician argued loudly with another customer. When he finally got to me, he immediately said I had the wrong type of camera His attitude was rude and unprofessional from the start. I asked to speak with a supervisor, but the supervisor dalton didn’t seem to care either. I offered to go next door to quickly buy the correct camera and return, but they refused, saying there wouldn’t be enough time. Funny how my time waiting around while they argued wasn’t an issue, but helping me was. This was a complete waste of time and honestly one of the worst customer service experiences I’ve had. I expected more from Best Buy and Geek Squad. Extremely disappointed.
  • MR
    MG Radtke
    Mar 18, 2023
    5.0
    Did data recovery on busted laptop, took 2 days, kept me in the loop, did good work
  • LS
    Leon Smit
    Sep 25, 2021
    1.0
    “ fixed “ the screen but my Face ID isn’t working my screen glitches every time I type on the left side my camera is so trash no really irritated about the situation. Now I have to wait two three for a “ new replacement “ ! I should’ve just went to fckn Apple Store it’s self

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 3100 W Frye Rd offer?

Geek Squad provides tech repair, setup, and support services for electronics, including computers, cell phones, and appliances.

How can I schedule a service with Geek Squad in Chandler?

You can schedule a service either in store at 3100 W Frye Rd or online through their website.