Geek Squad

3.4
27 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3100 W Frye Rd, Chandler, AZ
85226, United States

Hours

Reviews

3.4
27 reviews
5 stars
15
4 stars
0
3 stars
2
2 stars
0
1 star
10
  • LB
    Lucas Brewington
    Sep 15, 2025
    1.0
    Geek Squad’s service was some of the worst I’ve ever experienced. First they want you to create an appointment online which doesn’t matter as when you’ll still have to wait in a 40+ min line. Second, the phone service is terrible. It’s a dumb robot who won’t get you in the right place after 30 mins and then you’ll have to talk to some global representative half way across the world and wasting an hour of your time when I just want to call the store 5 mins from me. Third, they took my computer for 2 weeks and didn’t even fix the issue I brought it in for. Terrible terrible service I recommend anywhere besides Best Buy Geek Squad.
  • JR
    Jessica Rosario
    Jul 27, 2025
    1.0
    I had a terrible experience with the Geek Squad at Best Buy. I showed up on time for my camera installation appointment and had to wait 15 minutes while the technician argued loudly with another customer. When he finally got to me, he immediately said I had the wrong type of camera His attitude was rude and unprofessional from the start. I asked to speak with a supervisor, but the supervisor dalton didn’t seem to care either. I offered to go next door to quickly buy the correct camera and return, but they refused, saying there wouldn’t be enough time. Funny how my time waiting around while they argued wasn’t an issue, but helping me was. This was a complete waste of time and honestly one of the worst customer service experiences I’ve had. I expected more from Best Buy and Geek Squad. Extremely disappointed.
  • EG
    Edgar Gress
    Jun 10, 2025
    5.0
    Excelente lugar
  • BB
    Buttsktrchr_9
    Nov 9, 2022
    1.0
    Went to get my fiancés phone fixed & felt judged . Didn’t want to help me @ all just came and ask what I needed & fakes like he’s going to see if they have the part and comes back 45 seconds later and says he doesn’t have it and refers me to go to the Apple Store. I called ahead & they said they can do it.
  • KH
    Kathy Holland
    Dec 13, 2018
    5.0
    Great service and expect technicians

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 3100 W Frye Rd offer?

Geek Squad provides tech repair, setup, and support services for electronics, including computers, cell phones, and appliances.

How can I schedule a service with Geek Squad in Chandler?

You can schedule a service either in store at 3100 W Frye Rd or online through their website.