Geek Squad’s service was some of the worst I’ve ever experienced. First they want you to create an appointment online which doesn’t matter as when you’ll still have to wait in a 40+ min line. Second, the phone service is terrible. It’s a dumb robot who won’t get you in the right place after 30 mins and then you’ll have to talk to some global representative half way across the world and wasting an hour of your time when I just want to call the store 5 mins from me. Third, they took my computer for 2 weeks and didn’t even fix the issue I brought it in for. Terrible terrible service I recommend anywhere besides Best Buy Geek Squad.
JR
Jessica Rosario
Jul 27, 2025
1.0
I had a terrible experience with the Geek Squad at Best Buy. I showed up on time for my camera installation appointment and had to wait 15 minutes while the technician argued loudly with another customer. When he finally got to me, he immediately said I had the wrong type of camera
His attitude was rude and unprofessional from the start. I asked to speak with a supervisor, but the supervisor dalton didn’t seem to care either. I offered to go next door to quickly buy the correct camera and return, but they refused, saying there wouldn’t be enough time. Funny how my time waiting around while they argued wasn’t an issue, but helping me was.
This was a complete waste of time and honestly one of the worst customer service experiences I’ve had. I expected more from Best Buy and Geek Squad. Extremely disappointed.
EG
Edgar Gress
Jun 10, 2025
5.0
Excelente lugar
BB
Buttsktrchr_9
Nov 9, 2022
1.0
Went to get my fiancés phone fixed & felt judged . Didn’t want to help me @ all just came and ask what I needed & fakes like he’s going to see if they have the part and comes back 45 seconds later and says he doesn’t have it and refers me to go to the Apple Store. I called ahead & they said they can do it.
What services does Geek Squad at 3100 W Frye Rd offer?
Geek Squad provides tech repair, setup, and support services for electronics, including computers, cell phones, and appliances.
How can I schedule a service with Geek Squad in Chandler?
You can schedule a service either in store at 3100 W Frye Rd or online through their website.
What are the Geek Squad's operating hours?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad at this location currently open?
Yes, the Geek Squad at 3100 W Frye Rd, Chandler is not closed and is operating during its posted hours.
What is the contact phone number for Geek Squad in Chandler?
You can reach Geek Squad at +1 480-792-1680 for inquiries or to schedule services.
Where is Geek Squad located in Chandler, AZ?
Geek Squad is located at 3100 W Frye Rd, Chandler, AZ 85226, United States.
What nearby places can I visit around Geek Squad at 3100 W Frye Rd?
Nearby places include Best Buy, Pacific Sales Kitchen & Home, Thirsty Lion gastropub, and Panera Bread café, offering you options for shopping and dining before or after your visit.
How can visiting Best Buy nearby benefit me when going to Geek Squad?
Since Geek Squad is located near Best Buy stores, you can conveniently shop for electronics or appliances and get repairs or tech support at Geek Squad in one trip.
Are there dining options near Geek Squad at 3100 W Frye Rd?
Yes, dining options near Geek Squad include Thirsty Lion gastropub, Panera Bread café, and BJ's Restaurant & Brewhouse, perfect for meals before or after your service.
What nearby services might be useful while visiting Geek Squad?
Nearby services include financial advising at Synergistic Wealth Management, legal assistance from SG Law and Novo Law, and EVgo electric vehicle charging station, providing convenient additional services during your visit.