Mixed experiences with customer service; some praised helpful staff while others reported long wait times and unhelpful associates.
Product Availability
Customers noted issues with product availability and inventory, including items being out of stock or non-functional display models.
Store Environment
The store was generally described as clean and well-organized, but some customers felt there were not enough staff to assist.
Geek Squad Performance
Geek Squad received positive feedback for their assistance, although there were some complaints about installation errors and service delays.
MP
Michelle Paynton
2 days ago
5.0
The all best buy employees are super nice and helpful. Big shout-out to Derek he's very good at what he does very helpful knows what he's talking about highly recommended going to him for help with electrical stuff.
LH
Levi Hagedorn
5 days ago
5.0
Bought an item but decided I didn't want it when I got home. Took it back the next day, and the return process was incredibly easy despite the product being opened.
GC
Gary Crunk
6 days ago
5.0
2015 Toyota tundra platinum....crrrrappy stereo!! I bought all new speakers and a new stereo for a better sound. Jerry was AWESOME!!! he evaluated my system, told me I had great JBL speakers, just a poor stereo...thanks Toyota 😡. Instead of replacing everything, Jerry just changed out the stereo. Saving me a bunch of money, and man the sound is fantastic!! Jerry has outstanding workmanship, professionalism, and quality time explaining everything. Thanks Jerry!!!
JJ
Jonny John
Jan 3, 2026
1.0
Dalton deeter was very rude. Told is to leave as i was explaining my issue with a purchase and did not give me the time of day. I stated a fact. "You have wasted my time" once i said this he decided to kick us out and tell me he will call the police. How is this acceptable behavior for a customer to express their concerns and then he can just kick them out with out hearing their ful) story? You allow this type of harrasment to your clients from your management? Expect a harrassment lawsuit.
RE
Robby Ethier
Jan 3, 2026
1.0
Absolute worst experience ever. Had a pocket full of christmas cash to spend on a sterio system. Had to get a manager to send somebody to help us. I WAS told to use the app. .. i asked for a date for install . Without looking employee shrugged and said its the holidays. Asked for somebody else to help instead . Was treated like my questions were a very big inconvenience. As the employee texted away on their phone mid conversation. No.wonder yall are going out of business
What are the store hours for Best Buy in Chandler, AZ?
Best Buy in Chandler, AZ is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Chandler offer in-store pickup and curbside pickup?
Yes, Best Buy in Chandler offers in-store pickup. However, curbside pickup is not available at this location.
What types of products can I find at Best Buy Chandler?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy Chandler.
Does Best Buy Chandler offer Geek Squad support and repair services?
Yes, Best Buy Chandler provides Geek Squad support and offers service and repair of electronics.
Is Best Buy Chandler accessible for customers using wheelchairs?
Yes, Best Buy Chandler has a wheelchair accessible entrance for customers with disabilities.
What payment methods are accepted at Best Buy Chandler?
Best Buy Chandler accepts debit cards and paychecks, and they do not require cash-only payments.
What nearby places can I visit before or after shopping at Best Buy Chandler?
Nearby you can visit Pacific Sales Kitchen & Home for more appliances and kitchen items, or enjoy a meal at Thirsty Lion gastropub and Panera Bread cafe.
Are there other electronics or mobile stores near Best Buy Chandler?
Yes, nearby electronics-related stores include the Geek Squad store and T-Mobile retail store, which you can visit for mobile phones and accessories.
Which financial services are available near Best Buy Chandler?
You can find financial advising and mortgage services at Synergistic Wealth Management and Oaktree Funding Corporation close to Best Buy Chandler.
What is the contact phone number for Best Buy Chandler?
You can contact Best Buy Chandler at +1 480-792-1680.