Best Buy

4.2
3512 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3100 W Frye Rd, Chandler, AZ
85226, United States

Hours

Reviews

4.2
3,512 reviews
5 stars
1,969
4 stars
831
3 stars
312
2 stars
126
1 star
274

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some praised helpful staff while others reported long wait times and unhelpful associates.

Product Availability

Customers noted issues with product availability and inventory, including items being out of stock or non-functional display models.

Store Environment

The store was generally described as clean and well-organized, but some customers felt there were not enough staff to assist.

Geek Squad Performance

Geek Squad received positive feedback for their assistance, although there were some complaints about installation errors and service delays.
  • MP
    Michelle Paynton
    2 days ago
    5.0
    The all best buy employees are super nice and helpful. Big shout-out to Derek he's very good at what he does very helpful knows what he's talking about highly recommended going to him for help with electrical stuff.
  • LH
    Levi Hagedorn
    5 days ago
    5.0
    Bought an item but decided I didn't want it when I got home. Took it back the next day, and the return process was incredibly easy despite the product being opened.
  • GC
    Gary Crunk
    6 days ago
    5.0
    2015 Toyota tundra platinum....crrrrappy stereo!! I bought all new speakers and a new stereo for a better sound. Jerry was AWESOME!!! he evaluated my system, told me I had great JBL speakers, just a poor stereo...thanks Toyota 😡. Instead of replacing everything, Jerry just changed out the stereo. Saving me a bunch of money, and man the sound is fantastic!! Jerry has outstanding workmanship, professionalism, and quality time explaining everything. Thanks Jerry!!!
  • JJ
    Jonny John
    Jan 3, 2026
    1.0
    Dalton deeter was very rude. Told is to leave as i was explaining my issue with a purchase and did not give me the time of day. I stated a fact. "You have wasted my time" once i said this he decided to kick us out and tell me he will call the police. How is this acceptable behavior for a customer to express their concerns and then he can just kick them out with out hearing their ful) story? You allow this type of harrasment to your clients from your management? Expect a harrassment lawsuit.
  • RE
    Robby Ethier
    Jan 3, 2026
    1.0
    Absolute worst experience ever. Had a pocket full of christmas cash to spend on a sterio system. Had to get a manager to send somebody to help us. I WAS told to use the app. .. i asked for a date for install . Without looking employee shrugged and said its the holidays. Asked for somebody else to help instead . Was treated like my questions were a very big inconvenience. As the employee texted away on their phone mid conversation. No.wonder yall are going out of business

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Chandler, AZ?

Best Buy in Chandler, AZ is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does Best Buy in Chandler offer in-store pickup and curbside pickup?

Yes, Best Buy in Chandler offers in-store pickup. However, curbside pickup is not available at this location.