Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, others reported unhelpful or rude interactions.
Inventory Issues
Several reviews highlighted low inventory levels and issues with product availability, leading to customer dissatisfaction.
Geek Squad Performance
Experiences with Geek Squad varied significantly, with some customers praising their expertise while others reported poor installation and service.
Store Cleanliness
Many customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
Quick Service
Several customers appreciated the fast service for online order pickups and in-store transactions.
FT
Frankie Teran
1 day ago
5.0
I absolutely love Best Buy no matter what state I'm in. They are always so helpful and I have never had any issues.
NA
Nicki Atwood
3 days ago
2.0
Browsing for a laptop on sale. Unhelpful, unknowledgeable sales-people. Unless you're already armed with knowledge about what you want to buy, don't rely on these people to help you make an informed decision. I try to NOT go to Best Buy if at all possible. My recent experience reminded me of that fact. I will do my own research and will probably order from Amazon, most likely.
RM
rick mccormick
Nov 6, 2025
1.0
No customer service at ALL. Went into the store for a new computer and TV. could not fine any one to help. Did fine a person and I was told he would get someone, after 45 minutes no one. If you need to buy something FINE AOYHER STORE. I would give minus 5 if I could.
CT
Cherrell Thomas
Nov 6, 2025
1.0
Absolutely horrible! Trying to get help with a buying a washer. The customer service of getting something done was the worst place I have been too! When I did finally find a young woman she was helpful but not getting anywhere either! Then a young man walked by and said he would come back and help her the washer up front to get loaded! Which did do. Obviously does are not about same day service! That's the terrible thing about buying anything bigger than a bread box! Another lady was there because she bought a stove, that has to be brought back for repairs and she was full of the waiting game! Where is customer service? People don't want to shop or buy anymorebecause you can't get any help, but they will offer to take your money right away! I hope I don't have to buy anything again! Never reforming!
MT
Mitchell Torres
Oct 26, 2025
2.0
Went in looking for something the app said they had in stock. Had to ask for help finding it from an employee that gave up looking for it and told me to go up front and ask. When I arrived at the front to ask for help, the two cashier's told me to look in the back (after I was already there) then didn't offer to help any further. As a previous employee of Best Buy I would have never given a customer such a runaround. The employees didn't seemed to care for my desire to buy a product from there store...
What are the store hours for Best Buy in Chandler, AZ?
Best Buy in Chandler, AZ is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Chandler offer in-store pickup and curbside pickup?
Yes, Best Buy in Chandler offers in-store pickup. However, curbside pickup is not available at this location.
What types of products can I find at Best Buy Chandler?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy Chandler.
Does Best Buy Chandler offer Geek Squad support and repair services?
Yes, Best Buy Chandler provides Geek Squad support and offers service and repair of electronics.
Is Best Buy Chandler accessible for customers using wheelchairs?
Yes, Best Buy Chandler has a wheelchair accessible entrance for customers with disabilities.
What payment methods are accepted at Best Buy Chandler?
Best Buy Chandler accepts debit cards and paychecks, and they do not require cash-only payments.
What nearby places can I visit before or after shopping at Best Buy Chandler?
Nearby you can visit Pacific Sales Kitchen & Home for more appliances and kitchen items, or enjoy a meal at Thirsty Lion gastropub and Panera Bread cafe.
Are there other electronics or mobile stores near Best Buy Chandler?
Yes, nearby electronics-related stores include the Geek Squad store and T-Mobile retail store, which you can visit for mobile phones and accessories.
Which financial services are available near Best Buy Chandler?
You can find financial advising and mortgage services at Synergistic Wealth Management and Oaktree Funding Corporation close to Best Buy Chandler.
What is the contact phone number for Best Buy Chandler?
You can contact Best Buy Chandler at +1 480-792-1680.