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Brand Certified

Verizon

4.7
(253 reviews)

Business Details

(480) 795-7815

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Cave Creek’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Cave Creek connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4828 E Carefree Hwy, Cave Creek, AZ
85331, United States

Hours

Reviews

4.7
253 reviews
5 stars
228
4 stars
3
3 stars
3
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Martin, John, and Julio.

Billing Issues

Several reviews mentioned problems with billing and promotions, indicating confusion and dissatisfaction with charges that were not clearly communicated.

Store Experience

While some customers had positive experiences with staff, others reported poor service and a lack of assistance, suggesting inconsistency in customer care.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, which contributed to positive experiences.
  • SS
    Susan S
    3 days ago
    5.0
    Martin was very helpful made it go nice and smooth. Very easy to deal with.
  • TW
    Tim Walgren
    5 days ago
    5.0
    Martin helped my family transfer our phones from T-Mobile, super happy with the quality of our service, our calls don’t drop now and Martin was able to get us extra deals to save us a ton of money on the new phones, 10/10 I recommend Martin to anyone who is looking to switch to Verizon
  • MC
    Mark Craig
    Feb 7, 2026
    5.0
    Kasey or Casey.......was perfect !! I dont like all this cell phone tech stuff, but he made it all come together and working perfectly ! Thank you Kasey !!!!!!!!!!!!!!!
  • BS
    Brad Schroeder
    Feb 6, 2026
    5.0
    Went before close and spoke with Martin and Connor, they are fantastic people who helped me with my issues and got me some great deals
  • TE
    Toni Eberhardt
    Jan 9, 2026
    1.0
    This location is not a Verizon corporate store; it is an authorized dealer. I went in to upgrade my phone as Verizon had sent me an email for a free upgrade. The rep. told me about other supposed promotions, some which I took advantage of. However, when I received my bill, none of what he sold me with these "other" promotions was reflected on the bill. When I called Verizon customer service, they confirmed no such promotions had been offered. Verizon credited me for all but $35 of the extra costs, which was great. Now, I have to try to get the remaining $35 out of this dealer. I do not recommend going to this authorized Verizon dealer as they provided false information to upsell me additional services.

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