Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Cave Creek’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
242 reviews
5 stars
220
4 stars2
3 stars3
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Martin, Julio, and John.
Store Environment
The store was noted for being quiet with ample parking, but some customers pointed out cleanliness issues, particularly with the dumpster.
Efficiency
Several reviews highlighted quick and efficient service, with customers appreciating the speed of assistance and problem resolution.
Knowledgeable Staff
Customers frequently mentioned the staff's product knowledge, especially regarding phone upgrades and service plans.
Mixed Experiences
While many had positive experiences, some customers reported frustrations with service inconsistencies and unhelpful staff.
- TMTimothy McGrath2 days ago5.0Cameron is the best! He was extremely knowledgeable and patient with us. Cameron was able to get us switched over from a different cellular and home internet service, and the results have been a night and day difference. The phones are great and the home internet has never been so fast or stable as it currently is. Thank you Cameron! Highly recommend him for any of your Verizon needs!
- MVMichelle D. Valenzuela6 days ago2.0From the moment I walked in there was no customer service. There was one man who acknowledged me (said he was new) I did appreciate how kind he was so the two stars goes to him only. Everyone else had no customer service or willingness to help. Go to a different Verizon store.
- RNRoger NettuneNov 12, 20255.0I came to the Verizon store in Cave Creek Arizona. I spoke to one of the representatives by the name of Cameron. Doherty. He was extremely helpful prompt and very curious. I could not leave without passing the message on from my experiences in the past. Dr. Roger Nettune
- MSMichael ShvartsmanNov 6, 20255.0Had an amazing experience at Verizon thanks to John Acuff. He was super knowledgeable, patient, and made everything easy to understand. He walked me through all my options without any pressure and helped me get the exact plan and device I needed. Great customer service from start to finish. If you go in, definitely ask for John—he really goes above and beyond
- RTrichard taborOct 28, 20253.0Traded old phone in on new phone and put additional money in the deal to try and keep monthly payments about the same. Got my 1st bill and it was $100 more than I was told. Stop by the Verizon store to discuss and I was told it was upgrade and activation fee. I was told it is normal and there wasn't anything I could do about it. That was never discussed in original transaction.
Frequently Asked Questions About Verizon
What services does the Verizon store at 4828 E Carefree Hwy in Cave Creek offer?
The Verizon store provides wireless sales, device upgrades for brands like Apple, Samsung, and Google, Verizon plans, accessories, exclusive services, and the latest promotions.
What are the store hours for the Verizon Cellular Sales location in Cave Creek?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sundays from 10:00 AM to 7:00 PM.
Can I pick up my online order at the Verizon store in Cave Creek?
Yes, in-store pickup is available at this location.
Does the Verizon store require appointments for visits?
No, appointments are not required to visit the Verizon store at this location.
What brands of smartphones can I find at the Cellular Sales Verizon store in Cave Creek?
You can find Verizon-compatible smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What payment methods does the Verizon store accept in Cave Creek?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Which nearby places can I visit for quick errands or dining before or after my visit to Verizon?
Nearby, you can visit Shell or Circle K gas stations with convenience stores, or grab a meal at Wendy's, Pizza Hut, Papa Johns Pizza, Subway, PT Pho Express, or Cave Greek Gyros restaurants.
Are there any nearby services that can complement my visit to the Verizon store in Cave Creek?
Yes, services like Coinme for financial needs, Harbor Freight hardware store for supplies, and NextCare Urgent Care for health services are close by.
Where can I get pet services near the Verizon Cellular Sales location?
Exceptional Pets Cave Creek and pet club grooming, both offering pet grooming and related services, are nearby.
What is the contact information for the Verizon Cellular Sales store in Cave Creek?
You can call them at +1 480-795-7815 or email CustomerService@cellularsales.com. Their website is https://stores.cellularsales.com/us/az/cave-creek/4828-e-carefree-hwy.