Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1397 E Florence Blvd in Casa Grande, AZ 85122
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
317 reviews
5 stars
239
4 stars
21
3 stars
7
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, with several specific employees receiving commendations for their excellent service.
Store Experience
Customers reported mixed experiences regarding the store environment, with some noting cleanliness and friendliness, while others mentioned issues with understaffing and long wait times.
Product Issues
Several reviews highlighted problems with product availability and issues related to billing and device quality, including complaints about being sold used devices.
Management
Feedback on management was varied, with some customers appreciating the manager's assistance while others criticized the handling of customer complaints and issues.
- TMThomas Mazzocchi4 days ago5.0Fast very friendly service.
- DBDaniel BainJan 3, 20265.0The young man who helped me was fast,knowledgeable and friendly! Kudos buddy! I am an old fart resisting change and he made me at ease.showed me how to use the phone!!! Amazing👍👍👍👍
- TSTeresa SandovalJan 3, 20265.0Very friendly helpful
- CMCathy McNeilJan 1, 20262.0I thought they were unprofessional. They don’t acknowledge you when you walk in. One person when she was done with her customer she went to the back again not acknowledging me. All she had to do is say I will be right back to assist you. Then when she did help me on my order pickup she couldn’t find my account. Another associate came in from outside the girl that was helping me asked for that person’s help. She helped a little bit then told her to do something and walked out. I actually felt sorry for this girl. I finally told them that I was going to cancel my order and walked out. Well when I went to cancel the order it said that I had picked up my order but obviously didn’t. I just felt like this store has some issues that need to be addressed. I usually deal with the promenade store and I thought that was where I was to pick up my order. They are always friendly and helpful at this store. I did go back to the original store and got my order. Thank you for letting me vent. I usually don’t give bad reviews.
- APAdriana PalenciaDec 18, 20255.0Great employee. Knowledgeable, helped a lot and patient.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 1397 E Florence Blvd in Casa Grande, AZ?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of payment options are accepted at the Russell Cellular Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Does the Verizon store offer in-store pickup for orders?
Yes, the store provides in-store pickup service.
What brands of mobile devices can I find at the Russell Cellular Verizon store?
You can find Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products at the store.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance.
Where can I find the Russell Cellular Verizon store online?
You can visit their website at http://www.russellcellular.com or their Casa Grande store page at https://www.russellcellular.com/store-locations/casa-grande-az.
What mobile and wireless services does Russell Cellular provide?
They offer wireless service, mobile service, home phone service, and home internet.
Are there any popular nearby places where I can shop or grab a bite before or after visiting the Verizon store?
Yes, nearby you can visit Fry's Food Store for groceries, Sonic Drive-In for fast food, or the Mall of Peddlers for shopping antique and thrift items.
I’m visiting Russell Cellular Verizon store; are there any nearby financial services for convenience?
Nearby financial services include Bitcoin Depot for currency exchange, Western Union for money transfer, and Western State Bank which also has ATMs.
Are there any nearby places for services like car rentals or vehicle maintenance near the Russell Cellular store?
Yes, Hertz Rent A Car and Hertz Car Rental on East Florence Boulevard offer car rentals nearby, and Giddens Tire Pros and Warrior Tire provide automotive and tire services.