Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1397 E Florence Blvd in Casa Grande, AZ 85122
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
311 reviews
5 stars
235
4 stars
21
3 stars
7
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, with several specific employees receiving commendations for their excellent service.
Store Environment
Some customers reported issues with the cleanliness and atmosphere of the store, including unpleasant odors and understaffing during busy times.
Sales Process
There were mixed reviews regarding the sales process, with some customers experiencing smooth transactions while others faced issues with pricing and promotions.
Technical Support
Customers expressed frustration with the technical support provided, particularly regarding issues with phone setups and account management.
Product Availability
Several reviews mentioned limited product availability, leading to dissatisfaction among customers looking for specific devices.
- CKCasey KellerOct 2, 20255.0Toni was great in getting me started with my new phone and transferring everything from my old phone to the new one.
- PKPatrick KeenanSep 4, 20254.0Great service. Prices are higher than other carriers but they have a very wide coverage and I have yet to have a dropped call.
- SSsomer savageSep 3, 20255.0Billy and Julianna were knowledgeable, kind, patient, and very helpful, thank you
- ACAri ChislonAug 18, 20253.0Had to call customer service on the phone just for them to tell my why my mobile data was off. I accidently turned it off and a live representative couldn't even help me.....That's saying alot Verizon. What type of people are you hiring?
- LWLinda WalterJul 17, 20251.0Stop by a local store to get the account number and a port out pin as we are changing plans. The store refused to provide the PIN and told us to call 611. I have now been trying to get a port out pin for approximately an hour. Verizon customer service is useless and so are the people in the store. The phone that we are trying to transfer to another carrier is paid off and there is no freeze on it so issuing the port out pin should not be a problem.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 1397 E Florence Blvd in Casa Grande, AZ?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of payment options are accepted at the Russell Cellular Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Does the Verizon store offer in-store pickup for orders?
Yes, the store provides in-store pickup service.
What brands of mobile devices can I find at the Russell Cellular Verizon store?
You can find Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products at the store.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance.
Where can I find the Russell Cellular Verizon store online?
You can visit their website at http://www.russellcellular.com or their Casa Grande store page at https://www.russellcellular.com/store-locations/casa-grande-az.
What mobile and wireless services does Russell Cellular provide?
They offer wireless service, mobile service, home phone service, and home internet.
Are there any popular nearby places where I can shop or grab a bite before or after visiting the Verizon store?
Yes, nearby you can visit Fry's Food Store for groceries, Sonic Drive-In for fast food, or the Mall of Peddlers for shopping antique and thrift items.
I’m visiting Russell Cellular Verizon store; are there any nearby financial services for convenience?
Nearby financial services include Bitcoin Depot for currency exchange, Western Union for money transfer, and Western State Bank which also has ATMs.
Are there any nearby places for services like car rentals or vehicle maintenance near the Russell Cellular store?
Yes, Hertz Rent A Car and Hertz Car Rental on East Florence Boulevard offer car rentals nearby, and Giddens Tire Pros and Warrior Tire provide automotive and tire services.