Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Casa Grande for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
334 reviews
5 stars
161
4 stars
44
3 stars
29
2 stars
19
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Staffing Issues
Frequent complaints about long wait times and insufficient staff to assist customers, leading to frustration.
Store Management
Concerns about management practices, including poor communication and lack of accountability for staff behavior.
Product Knowledge
Some staff members were noted for their knowledge and helpfulness, while others lacked basic product information.
Appointment System
Issues with the appointment system, including confusion over its necessity and effectiveness.
- SHShane Hartigan1 day ago5.0Just got done trading in my phone, just wanted to shout out Jacob for the help. Thanks gain for all the help!
- TWTommy WieseNov 17, 20255.0I went into Verizon not sure if I would walk out with a phone or not. Walked in and was helped out by the Verizon associate Casey. After that is was cake walk he walked me through layed out every possible plan and solution to every one of my problems. I was in and out with a brand new iPhone in less than 20 minutes. Went to trade my phone in a second visit he was multi tasking, welcoming customers and helping me at the same time. Great guy ! 10/10 experience both times!
- DCDori CoronadoNov 12, 20251.0Store has completely changed and not for the better! Issac was completely unprofessional! When we made a comment about being professional and introducing yourself his immediate response was “well one out of nine only complain”. He then said “I’ll tell her and she can tell you” referring to his coworker and the cost info we were requesting.. Well this one out of nine left with purchasing anything.
- GPGwendolyn PaulOct 23, 20255.0Kiesha is great answered all my questions and upgraded my phone transferred all my stuff to my new phone so fast!! AFK for her when you go to this store!!
- LNLinda NOct 19, 20255.0My mom passed recently and we needed to return her iPhone and close out her account. We were helped by Cisko who really went above and beyond for us to get it taken care of despite being transferred from department to department and hung up on. We really appreciate how he went to bat for us. Great customer service! Thank you, Cisko!
Frequently Asked Questions About Verizon
What are the Verizon store's regular business hours in Casa Grande?
The Verizon store in Casa Grande is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What types of products are available at the Casa Grande Verizon store?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I order online and pick up my Verizon purchase in-store?
Yes, you can order online and choose in-store pickup at the Casa Grande Verizon store for your convenience.
What delivery and shipping options does Verizon offer in Casa Grande?
Verizon offers free 2-day shipping, express locker pickups, and same-day delivery options in select areas for online orders.
How can I schedule an in-store appointment at the Verizon Casa Grande store?
You can schedule an appointment online via Verizon's website or using the My Verizon app to visit the Casa Grande store.
What types of wireless plans are available at Verizon in Casa Grande?
Verizon offers mobile plans, wireless internet plans, and voice plans tailored to consumer and business needs.
What payment methods does Verizon accept at the Casa Grande store?
The store accepts payments via checks, debit cards, and mobile NFC payment methods, and it does not require cash only transactions.
Are there any popular dining options near the Verizon store in Casa Grande?
Yes, nearby dining options include Subway for sandwiches, Sushi Gon Estilo Sinaloa for sushi and Mexican seafood, and Filiberto's for Mexican fast food, all great choices to visit before or after your Verizon shopping trip.
What other mobile phone stores are close to Verizon in Casa Grande?
T-Mobile and Cell Stop are nearby mobile phone stores you can visit, providing alternative wireless and telecommunications services in the area.
Are there any beauty salons or spas near the Verizon Casa Grande store?
Yes, nearby beauty and spa options include Selex Nail Spa, Great Clips hair salon, NailOlogy nail salon, and Cloud 9 MedSpa for various beauty and relaxation services.