Verizon

4.3
654 reviews
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Business Details

946 S. Watson Road, Buckeye, AZ
85326, United States
(623) 691-6700
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Buckeye, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
946 S. Watson Road, Buckeye, AZ
85326, United States

Hours

Reviews

4.3
650 reviews
5 stars
498
4 stars
35
3 stars
29
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Daniel, Sebastian, and Alex providing excellent service.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including long wait times and unhelpful staff.

Sales Pressure

Several reviews indicated that customers felt pressured into purchasing additional products or services they did not want.

Store Environment

The store was noted for being clean and welcoming, but some customers experienced issues with staff professionalism.

Technical Issues

Customers expressed dissatisfaction with service reliability and billing discrepancies, particularly regarding internet services.
  • IL
    Isaiah Lindsay
    3 days ago
    1.0
    Not worth your time, bad customer service and long wait times for them to not listen to customers. Take your business to Verizon on Miller, they're helpful and professional. Best customer service!
  • AH
    Andrew H
    Jan 5, 2026
    1.0
    Only did port on 2/4 lines. Gave wrong items. Had to pay more even though it was a 6.57$ difference in overall price was charged 23$. Paying for watch service but they didn’t set it up right. Went to different Verizon to get actual help.
  • DW
    Desirae Wheeler
    Jan 5, 2026
    5.0
    This was one of are best verizon visits. Jovani helped us, he was very kind and polite. He helped us pick the best plan for us and was very knowledgeable.
  • DM
    Deanna Mori
    Dec 22, 2025
    5.0
    Virgina is the best so helpful and knowledgeable I felt taken care of! This location in Buckeye should be #1
  • RD
    Robert Dearth
    Dec 4, 2025
    1.0
    Not well. I was there for 20 minutes or so and no one greeted me or added me to a wait system. Very disappointed. I spend large amount of money every month with Verizon for 18 years. Maybe time for a change!
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Frequently Asked Questions About Verizon

What type of products does Victra offer at its Buckeye, AZ location?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at its Buckeye, AZ location.

What brands are available at Victra in Buckeye, AZ?

Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several others including accessory brands like Casemate and Otterbox.