Best Buy

Reviews

• CW

  carrie wolfe

  5 days ago
  4.0
  They pretty much have what you need.
• DS

  David Shrode

  Feb 24, 2026
  4.0
  Went there to buy a home theater system? But nothing works nobody to help you either. I usually buy online and just pick it up best way for me.
• JR

  Jen Rhinehart

  Feb 20, 2026
  5.0
  They did all they could to help my mom find a new laptop
• JS

  J Sample

  Jan 28, 2026
  5.0
  I don't always write a review but I certainly will when I receive above and beyond great customer service! Both Luis and David in the car installation department were fabulous! They're friendly, honest & have great knowledge of their job. I would return to Best Buy for future installation because of their great service!
• EM

  Eyashadonna T McCain

  Jan 16, 2026
  1.0
  This the worst experience I’ve ever had at Best Buy and I wouldn’t spend another dime at this company.. Let’s get into this situation that I’ve been dealing with since December 27 when my package arrived without the phone that I’ve purchased(they replaced the phone with a screen protector so now I have two screen protectors instead of one)..call customer service and told them the situation just for them to tell me “Oh we’re going to look into it and see what’s going on with the shipping or see what happen to the phone waited two weeks just to tell me they’re not giving me a refund or the phone..I know you lying 🤥 I had to meditate for a second cause I was about to lose it especially when I’m spending the funds…but yea they told me to call law enforcement so they can deal with the Best Buy issue..just for law enforcement to tell me this not a serious matter that Best Buy needs to take care of their customers 🤔understand their policy and fix the issue…I called Best Buy store, law enforcement, corporation and still no refund or no phone….I guess the next step for me is the news or taking somebody to court cause Best Buy employees stealing and the whole management team is backing them up….without a doubt