Best Buy

4.2
4627 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
10035 W McDowell Rd, Avondale, AZ
85392, United States

Hours

Reviews

4.2
4,627 reviews
5 stars
2,548
4 stars
1,075
3 stars
500
2 stars
170
1 star
334

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, many reported poor service, long wait times, and unresponsive employees.

Product Availability

Several customers expressed frustration over product availability, with reports of items being out of stock or miscommunication regarding online orders.

Store Environment

The store environment received criticism for being unclean and poorly organized, with some customers noting a lack of staff presence on the sales floor.

Installation Services

Installation services were highlighted as problematic, with multiple customers reporting issues with appointments and poor execution of installations.

Knowledgeable Staff

Some customers appreciated the knowledgeable staff who provided expert advice, while others felt that employees lacked product knowledge.
  • JS
    Jjaquee sasori
    1 day ago
    2.0
    So I choose store pick up to save the inconvenience of waiting in a long line just for one of the workers to tell me to get in the back of the regular sales line. Don’t make a store pick up if it’s not going to be used for that.
  • JG
    Jose Gonzalez
    5 days ago
    5.0
    Nice store super open. Definitely recommend
  • RD
    Robin D Drew
    Nov 13, 2025
    1.0
    Can’t use anybody from USA have to send me to India I couldn’t understand her. She didn’t even know what kind of device I was using kept saying, my Apple I don’t even have an Apple or any of Apple products through Best. It’s a Lenovo tablet. Worst service ever.
  • DB
    Dean Bass
    Nov 2, 2025
    5.0
    My experience here was exceptional customer service. Very knowledgeable staff with expert suggestions to my purchase.
  • LP
    Liberty Pastor
    Oct 31, 2025
    1.0
    When you call customer service and you have to use voice commands, and you cannot get anyone in customer service unless you give them your voice print. I refuse to do business with businesses that do not offer a menu with number selections, or have customer service available by pressing "0". Big corporations that do not hire real people to answer their phones don't get my business!

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Avondale?

You can shop for TVs, computers, appliances, and more at Best Buy Avondale.

What are the opening hours of Best Buy Avondale?

Best Buy Avondale is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.