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Brand Certified

Verizon

4.7
(296 reviews)

Business Details

3655 W. Anthem Way, Anthem, AZ
85086, United States
(623) 551-9208

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Anthem, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3655 W. Anthem Way.

Details

  • Curbside pickupNot available

Location

Verizon
3655 W. Anthem Way, Anthem, AZ
85086, United States

Hours

Reviews

4.7
296 reviews
5 stars
267
4 stars
5
3 stars
1
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members like Eddie, Rubal, and Paris, highlighting their knowledge, patience, and willingness to help.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to provide helpful information regarding plans, promotions, and technical issues.

Wait Times

Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers.

Positive Experiences

Numerous customers reported positive experiences overall, often recommending the store and specific employees for their outstanding service.
  • PO
    Pam Olson
    Feb 17, 2026
    5.0
    The service at this site was so helpful, and Riley and Eddie were so knowledgeable in what I needed to I recommend them for your phone needs.
  • JO
    Julian Owens
    Feb 6, 2026
    5.0
    Eddie provided exceptional customer service, he was very helpful and knowledgeable, he was attentive to my questions and was very professional. I recommend him highly! Great working with you Eddie! Great job!
  • DJ
    Dan Johnson
    Jan 24, 2026
    1.0
    After seeing the reviews we went to this store but Eddie wasn’t there and the man that was had the worst customer service I’ve seen in years. He was unfriendly from the moment we walked in the door. No other customers present, so he wasn’t busy. He was smug and acted like he was doing us a favor to even answer questions. Rude to my wife. Throwing attitude. We were only there a few minutes before walking out, but it was a few minutes too long. Upset that I even gave him my phone number. I wouldn’t be surprised if he changes things on our account.
  • MM
    Michaela Mobell
    Jan 24, 2026
    5.0
    Amazing service!!! Paris is so great and he really helped us out and we were in and out within an hour! Getting a new phone! Amazing!! Come here for good service and a cool dude! 👏🏼
  • LS
    Lizzie Salles
    Jan 21, 2026
    1.0
    I had purchased a screen protector for my phone through my Verizon insurance plan. I went into this Verizon store this afternoon seeking help to place the protector on my phone. I asked the gentleman working at this store if he could assist me, he replied that there is a charge for this. I have no problem paying a reasonable amount to have this done. When I asked him what the fee was he told me $50.00 which is absurd. I then left this store and went to another Verizon and they applied the screen protector to my phone for no charge. Just beware.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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