Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Anthem, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3655 W. Anthem Way.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
279 reviews
5 stars
252
4 stars
5
3 stars1
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their outstanding customer service, particularly highlighting employees like Eddie, Rubal, and Paris for their patience, knowledge, and willingness to help.
Efficiency
Several reviews noted the quick and efficient service provided by staff, with many customers expressing satisfaction with how fast their issues were resolved.
Knowledgeable Staff
Customers frequently mentioned the staff's expertise and ability to provide valuable information about plans, promotions, and troubleshooting.
Long Wait Times
A significant number of reviews criticized the long wait times at the store, with some customers expressing frustration over being told they would wait a shorter time than they actually did.
Positive Experiences
Overall, many customers reported positive experiences at this location, often recommending specific employees for their exceptional service.
- SPSavette PerezOct 28, 20255.0Great!! Customer Service is the best
- EGE & M GOct 21, 20255.0Eddie saved me from leaving Verizon after over 20 years of being with them! I almost went to AT&T today! His customer service and knowledge is outstanding, this is our new Verizon go to sto
- WTW TartOct 11, 20255.0⭐️⭐️⭐️⭐️⭐️ I’ve been to the Verizon on 3655 W Anthem Way a couple of times recently, and both visits were great! Paris helped me on one day and Eddie on another — and both gave amazing service. They were patient, knowledgeable, and really took the time to make sure everything was set up right. It’s rare to get consistent, friendly help like that from different people, but they both nailed it. Highly recommend stopping by this location and asking for Paris or Eddie!
- KSKirtis ScrivanoOct 6, 20251.0This company doesn't care about your time! Was told I would be waiting 25 minutes, I've almost been waiting and hour! This location thinks it's OK to only have one person working, doesn't this company make billions a year?!
- CTCurtis ThirdOct 6, 20251.0Horrible service, was told it would be 25 minutes but I've already been waiting 50 minutes. Only 21 employee for a billion dollar v company. How sad, our time isn't important to these people. Everyone should move to mint mobile. I'm trying them out once my service month is over.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Anthem offer?
Wireless Zone, a Verizon Authorized Retailer in Anthem, offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, along with award-winning customer service.
What are the store hours for Verizon Wireless Zone at 3655 W. Anthem Way?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup?
Yes, in-store pickup is available at the Anthem Verizon Wireless Zone location.
Can customers schedule appointments at Verizon Wireless Zone in Anthem?
Yes, customers can schedule appointments online at https://wirelesszone.com/appointments/.
What types of devices and brands are available at Verizon Wireless Zone in Anthem?
They carry brands including Apple, Samsung, Google, Motorola, LG, and Verizon Wireless products such as iPhones, iPads, Galaxy devices, and various accessories.
How can I contact Verizon Wireless Zone in Anthem by phone or email?
You can call them at +1 623-551-9208 or email at vzwarizona@gmail.com.
Where is Verizon Wireless Zone located in Anthem?
The store is located at 3655 W. Anthem Way, Ste C109, Anthem, AZ 85086, USA.
What nearby restaurants can I visit before or after shopping at Verizon Wireless Zone in Anthem?
Nearby dining options include Subway for sandwiches, Baskin-Robbins for ice cream and frozen yogurt, Mr. Gyros for Greek and American fast food, Two Brothers Kitchen for breakfast and brunch, and Papa Murphy's Take 'N' Bake Pizza.
Are there any nearby service providers or shops that complement a visit to Verizon Wireless Zone in Anthem?
Yes, nearby you can find Great Clips for haircuts, Andrew Z Diamonds and Fine Jewelry, medical services, and T-Mobile for alternative mobile phone options.
What local amenities around Verizon Wireless Zone in Anthem are convenient for families?
Families can visit Anthem KinderCare preschool and Quality Interactive Anthem Montessori nearby for childcare and education, and enjoy treats from Sweethearts Gourmet Donuts or Baskin-Robbins.