Verizon

4.7
288 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Anthem, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3655 W. Anthem Way.

Details

  • Curbside pickupNot available

Location

Verizon
3655 W. Anthem Way, Anthem, AZ
85086, United States

Hours

Reviews

4.7
284 reviews
5 stars
257
4 stars
5
3 stars
1
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being attentive, knowledgeable, and going above and beyond to assist with their needs.

Efficiency

Many reviews highlighted the quick and efficient service provided by employees, making the phone purchasing and setup process smooth.

Staff Knowledge

Several customers noted the staff's expertise in helping them choose the right plans and troubleshoot issues, enhancing their overall experience.

Long Wait Times

Some customers expressed frustration with long wait times, indicating that staffing levels could be improved to better serve customers.
  • NN
    Neuroneutral (Neuroneutral)
    4 days ago
    5.0
    ⭐⭐⭐⭐⭐ Eddie Sosa at the Verizon store in Anthem, AZ is truly incredible. He took so much extra time to make sure every single step was done correctly and that I fully understood everything. I had been wronged by a previous representative and Eddie went above and beyond to correct all of it — without even making a sale from me. That alone speaks volumes about his integrity. He genuinely cared about doing the right thing, not about commissions or rushing me out the door. Eddie is a great human with a stellar moral compass, and I will absolutely be seeing him every time I need to upgrade or need help. Verizon is lucky to have him.
  • SG
    steve gerard
    Jan 1, 2026
    5.0
    I've had a good experience here all the way with Eddie he's helped me through a lot of stuff and everything he was great even when I forgot things to bring in and he always tell me to just bring it in and he'll take care of her I really enjoyed the experience and he's very helpful I hope to stay with him for quite a while
  • TN
    Tara Nations
    Dec 14, 2025
    5.0
    Chase at the Anthem store could not have been more attentive. We arrived late in the afternoon. He stayed after hours to help us get a new phone.
  • DS
    Dennis Silashki
    Dec 13, 2025
    5.0
    Eddie has been so helpful, positive and upbeat with our interactions with him. He has gone above and beyond in helping us move service to Verizon. I will recommend all my friends and family to visit him.
  • SA
    Shane Arnold
    Nov 25, 2025
    5.0
    Went in for black Friday deal, Eddie was clear with the details and helped us get updated, glad we came here for cirtan.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Anthem offer?

Wireless Zone, a Verizon Authorized Retailer in Anthem, offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, along with award-winning customer service.

What are the store hours for Verizon Wireless Zone at 3655 W. Anthem Way?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.