Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4439 W Sunset Ave in Springdale, AR 72762
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
504 reviews
5 stars
358
4 stars
50
3 stars
17
2 stars
8
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff like Krystal and Ethan for being helpful and friendly, while others reported rude service and long wait times.
Staffing Issues
Many customers noted the store is often understaffed, leading to long wait times and poor service experiences.
Product Availability
Customers expressed frustration over the lack of stock for advertised promotions, particularly regarding new iPhone models.
Communication
Several reviews highlighted poor communication regarding fees and service policies, leading to customer dissatisfaction.
Management
Feedback on management is mixed; some customers appreciated the new management's efforts, while others criticized the previous management for poor service.
- CBCurt Burgner6 days ago5.0Had a great experience with Kristal, she is friendly and good at her job!
- MBMitz BreslerNov 10, 20255.0Very happy. The girl that help us was very friendly and helpful.
- RWRosie WestmorelandOct 30, 20254.0I have been with Verizon for many years and they have always been very helpful
- MLmadison loghryOct 25, 20255.0Excellent Service from Krystal at Russell Cellular! I had an amazing experience thanks to Krystal, the manager at Russell Cellular. She went above and beyond to make sure I was taken care of — patient, knowledgeable, and genuinely kind. Krystal explained everything clearly, helped me find the best plan for my needs, and made the whole process smooth and stress-free. You can tell she really cares about her customers and takes pride in her work. It’s rare to find someone who treats you like more than just another sale, but Krystal does exactly that. Highly recommend visiting this location and asking for her!
- WRWendy ROct 12, 20251.0I don’t know how to rate this experience because I’m here at noon on Sunday, and there is literally ONE person working. The people in front of me ordered a new phone, and they’re having everything transferred over, so of course that takes forever. Also, I was surprised to find out that even though they are running an iPhone 17 promotion, they don’t actually have any in stock? The people on front of me told me they’re picking up theirs, and it took a month to get here. So, I’m leaving disappointed. Guess I’ll stick with AT&T after all.
Frequently Asked Questions About Verizon
What is the address of Verizon in Springdale, AR?
Verizon is located at 4439 W Sunset Ave, Springdale, AR 72762.
What are the store hours for Verizon in Springdale?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands of mobile phones does Verizon Springdale offer?
The store offers Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG brands.
Does Verizon Springdale offer in-store or curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What payment options are accepted at Verizon Springdale?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Verizon Springdale via email or phone?
You can email springdale.ar@russellcellular.com or call the main phone number at +1 479-263-2101.
What types of products and services does Verizon Springdale offer?
They provide wireless service, mobile service, home phone service, home internet, and sell smartphones, tablets, accessories, smartwatches, and prepaid plans.
Are there notable restaurants near Verizon Springdale where I can eat before or after my visit?
Yes, nearby restaurants include Sizzler, Cancun, Hawaiian Bros Island Grill, Braum's Ice Cream & Burger Restaurant, Taco Bell, Wendy's, Blu Fin Sushi & Bar, Jimmy John's, and McDonald's.
What nearby hotels are close to Verizon Springdale for convenient accommodation?
Nearby hotels include Holiday Inn Express and Suites Springdale Fayetteville Area, Super 8, Sleep Inn and Suites Springdale West, and DoubleTree by Hilton Springdale.
Are there other mobile phone stores near Verizon Springdale where I can compare options?
Yes, nearby mobile phone stores include Russell Cellular, AT&T, and T-Mobile stores.