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Brand Certified

Verizon

4.2
(536 reviews)

Business Details

4439 W Sunset Ave, Springdale, AR
72762, United States
(479) 263-2101

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4439 W Sunset Ave in Springdale, AR 72762

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
4439 W Sunset Ave, Springdale, AR
72762, United States

Hours

Reviews

4.2
536 reviews
5 stars
384
4 stars
50
3 stars
18
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly highlighting Krystal and Zinthia for their exceptional service.

Staffing Issues

Several reviews mentioned long wait times and understaffing, leading to frustration among customers.

Mixed Experiences

While some customers had positive interactions, others reported poor service and dissatisfaction with communication and billing practices.

Knowledge and Support

Customers appreciated the knowledgeable staff who provided assistance with phone selection and technical issues.
  • JB
    Joey Book
    Feb 16, 2026
    1.0
    Blown away at how this store is operating. $40 set up fee when they aren’t setting anything up? Required to carry insurance per store policy? Absolutely a rip off. Call Verizon Corp and they said these are NOT recommended by Verizon
  • TT
    Tristan T
    Feb 3, 2026
    5.0
    I had a great experience with Crystal Alvarado at Verizon. She was extremely attentive, knowledgeable, and efficient while helping me set up my new phone. She walked me through everything step by step and made the entire process quick and painless. Excellent customer service, Verizon is lucky to have her!
  • FC
    Florencio Contreras
    Jan 31, 2026
    5.0
    Krystal fixed our Apple Watch issues in record time. Very grateful. We will be back!
  • MQ
    Mckenna Quinn
    Jan 20, 2026
    5.0
    Had the best experience with Krystal the store manager. She was able to fix all complication and made my bill so much better and cheaper answered all my questions was answering my questions before I ever asked definitely recommend her!
  • AM
    Abigail McDonald
    Jan 17, 2026
    5.0
    Krystal was great and very helpful! We felt like we had been run around with others but Krystal cleared everything up, even if it took a while. She was even multitasking and helping other customers while we waited on a held call. Impressive!

Frequently Asked Questions About Verizon

What is the address of Verizon in Springdale, AR?

Verizon is located at 4439 W Sunset Ave, Springdale, AR 72762.

What are the store hours for Verizon in Springdale?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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