Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Siloam Springs, AR.
Visit our Verizon Store in Siloam Springs for all your latest mobile, 5G home internet, or business needs. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.
Professionalism
Several customers highlighted the professionalism and knowledge of staff members, particularly in resolving issues.
Billing Issues
Numerous complaints about unclear billing practices and unexpected charges, leading to customer dissatisfaction.
Store Environment
The store is generally described as clean and welcoming, with friendly staff.
CL
Cory Lynn
Dec 17, 2025
1.0
I’m very disappointed with the lack of honesty of charges made on my plan and the ability to return devices. Would not recommend this location.
KB
kelsey barker
Nov 17, 2025
5.0
We came into Verizon today to transfer another phone number to our line. We were helped by a representative named Kevin. He had excellent customer service skills.
My only complaint today has nothing to do with Verizon but how long it took to gather information from the other carrier.
HF
Heather Foster
Oct 31, 2025
1.0
This store is NOT really Verizon at all. Change the sign than.
DF
Debbie Foster
Oct 13, 2025
1.0
If you need to talk to a real person at Verizon, skip calling the Siloam Springs Arkansas store. Do call the Tahlequah, Oklahoma Verizon store. If you call them, a real person WILL ANSWER. Such a nice helpful person who got my problem solved in just a couple minutes.
WM
Wayne Meek
Sep 3, 2025
5.0
My wife and I upgraded both of our phones and was helped Yancey in Siloam Springs. He was very professional and knew his business. We have always received great service from our local store and Verizon in general. Shout out to Rick Dimmitt also who has helped us in the past.