Business Details
2301 E Main St, Russellville, AR
72802, United States
Certified by Verizon • Feb 22, 2026
(501) 263-3616
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/arkansas/russellville/russellville-331776
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Russellville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
383 reviews
5 stars
212
4 stars
56
3 stars
29
2 stars
24
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and unhelpful.
Staff Performance
Certain staff members, like Tag and Joseph, were highlighted for going above and beyond to assist customers, while others were noted for poor service and lack of professionalism.
Wait Times
Customers frequently mentioned long wait times in the store, which affected their overall experience.
Management Issues
Several reviews pointed to management problems, with calls for improvement in training and customer service practices.
Product Knowledge
While some customers appreciated the staff's knowledge about products, others reported inconsistencies in information provided.
- JKJames keelingFeb 13, 20265.0Good service
- TMTravis MorrisonDec 30, 20251.0I’ve been a customer for a couple years. Customer service is not something they care about. If you want some form of help I would suggest a different store or company
- KJKarleigh JonesDec 21, 20255.0Mr tag, is a good professional worker. I am a teen attempting to graduate and he made sure I would have everything I needed. I appreciate him and the workers that helped him make it happen. Russellville version is the best and they care about you and your education!!!
- CDCrystal DavisOct 16, 20255.0I just want give big shout out to team here from manager to Tag he was awesome went above and beyond to get my device going if y'all are in need of phone and want good service go see TAG at russelvill verizon
- HMHarlen MorkOct 6, 20252.0I’ve been in the store a number of times and sometimes it’s OK Service. Today was the second time I couldn’t be helped. Firstly, they can’t process payments and secondly, the woman waiting on me didn’t seem to want to help in any way or form. Management here should teach their people to either come up with a solution for challenges or get the manager involved. And if this woman was the manager…not so good
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Certified February 22, 2026Yext Knowledge Graph
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