Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Russellville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
292 reviews
5 stars
156
4 stars
49
3 stars
26
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly in resolving technical issues.
Long Wait Times
Many customers reported long wait times in-store, which negatively impacted their overall experience.
Management Issues
There are multiple mentions of poor management and a need for improvement in staff training and customer service protocols.
Positive Experiences
Despite the negatives, several customers expressed satisfaction with their experiences, particularly with specific employees who went above and beyond to help.
- TMTravis MorrisonDec 30, 20251.0I’ve been a customer for a couple years. Customer service is not something they care about. If you want some form of help I would suggest a different store or company
- KJKarleigh JonesDec 21, 20255.0Mr tag, is a good professional worker. I am a teen attempting to graduate and he made sure I would have everything I needed. I appreciate him and the workers that helped him make it happen. Russellville version is the best and they care about you and your education!!!
- CDCrystal DavisOct 16, 20255.0I just want give big shout out to team here from manager to Tag he was awesome went above and beyond to get my device going if y'all are in need of phone and want good service go see TAG at russelvill verizon
- HMHarlen MorkOct 6, 20252.0I’ve been in the store a number of times and sometimes it’s OK Service. Today was the second time I couldn’t be helped. Firstly, they can’t process payments and secondly, the woman waiting on me didn’t seem to want to help in any way or form. Management here should teach their people to either come up with a solution for challenges or get the manager involved. And if this woman was the manager…not so good
- SRSmooth RunninAug 22, 20255.0These guys were great to work with. They were able to get us set up with a great plan and made the transition as simple as possible. We're very thankful for all of their help.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Russellville?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation in Russellville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Russellville offer options for online ordering and pickup?
Yes, you can order online with options for in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery where available.
Can I schedule an appointment to visit the Verizon store in Russellville?
Yes, you can schedule an in-store appointment online for more convenient shopping.
What types of plans and services does the Verizon store provide?
Verizon offers mobile plans, wireless internet plans, and voice plans for both personal and business needs.
What payment methods are accepted at the Verizon Russellville store?
The store accepts payments by check, debit card, and mobile NFC payments; it does not require cash only.
Where is the Verizon store located in Russellville?
The Verizon store is located at 2301 E Main St, Russellville, AR 72802, USA.
What nearby places can I visit before or after shopping at Verizon in Russellville?
Nearby places include Solar Nails and Great Clips for beauty services, GameStop for video games and toys, and Freddy's Frozen Custard & Steakburgers for dining.
Are there any nearby car services or automotive shops close to Verizon in Russellville?
Yes, near Verizon you can find Arkansas Tire and Auto Service, Discount Tire, Car-Mart used car dealer, and Take 5 Oil Change services.
How can nearby health and urgent care facilities support Verizon customers in Russellville?
Sherwood Urgent Care and Baptist Health Urgent Care are nearby, helpful for customers needing quick medical attention during their visit to Verizon or in the area.