Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Rogers for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
498 reviews
5 stars
243
4 stars
82
3 stars
43
2 stars
27
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude and unhelpful.
Wait Times
Customers frequently reported long wait times to receive assistance, often exceeding 30 minutes, leading to frustration.
Staff Knowledge
While some staff members are noted for their expertise and ability to resolve issues, others are described as untrained and unable to assist with basic requests.
Store Environment
The store is generally described as clean and well-organized, but there are complaints about the lack of public restrooms and understaffing during busy hours.
Product Availability
Customers expressed dissatisfaction with the availability of certain products and accessories, with some items being out of stock.
- LBLogan Barker2 days ago1.0Absolutely worst customer service I have ever seen. Going to this store makes me want to switch carriers. Would not recommend going to this location.
- DPDan PorterOct 27, 20251.0Ai says it all!
- MNMarietta NevelOct 3, 20255.0We went back into the store to do a return. This changes our opinion from just a few days ago. The store was busy but the rep Raymond handled our issues with ease. He went above and beyond to change our issues and even make a speedy solution to our problems
- MNmaile nucklesSep 22, 20255.0This was the fastest most efficient Verizon experience I've had yet! Joshua Sinclair was amazing and very informative. I was in and out with a brand new phone in less than an hour. Thank you!
- ANAlison NationAug 5, 20255.0Very helpful, clear and patient service!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Rogers, AR?
The Verizon store in Rogers is open Monday through Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.
What brands of smartphones can I find at the Rogers Verizon store?
You can find the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and brands like Motorola, Kyocera, and TCL at the Rogers Verizon store.
Does the Rogers Verizon store offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an appointment at the Rogers Verizon store?
Yes, you can schedule an in-store appointment online to visit the Rogers Verizon store for personalized service.
Which services does the Rogers Verizon store provide?
They provide mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I pay using debit cards or mobile NFC at the Rogers Verizon store?
Yes, the store accepts debit cards, mobile NFC payments, and checks. Cash-only payments are not required.
What languages are supported at the Verizon store in Rogers?
Services at the store are offered in both English and Spanish.
Are there any nearby places to visit before or after shopping at Verizon in Rogers?
Nearby places include Nothing Bundt Cakes (a bakery and dessert shop) for a sweet treat, Supercuts for haircuts, and Ivy Nail Spa for nail services, making it convenient to combine errands.
How can I get to the Verizon store if I’m using local transit or nearby services?
The Verizon store is located near retail and service businesses like Staples and UPS Access Point location, which can help guide you to the area. Combining visits to these nearby places can help maximize your trip.
Are there any fitness or recreational venues near the Verizon store in Rogers?
Yes, CHOP Barbell gym is nearby, providing a fitness option before or after your visit to Verizon.