Verizon

3.6
658 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Rogers for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4411 W Walnut St, Rogers, AR
72756, United States

Hours

Reviews

3.7
498 reviews
5 stars
242
4 stars
82
3 stars
43
2 stars
27
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised individual staff members for their helpfulness, while others reported rude and unprofessional behavior from employees.

Wait Times

Many customers expressed frustration with long wait times to receive assistance, often exceeding an hour.

Product Availability

Several reviews mentioned issues with product availability, including stock shortages and problems with order fulfillment.

Store Environment

The store is generally described as clean and well-organized, but some customers noted a lack of public restroom access.
  • LB
    Logan Barker
    Nov 21, 2025
    1.0
    Absolutely worst customer service I have ever seen. Going to this store makes me want to switch carriers. Would not recommend going to this location.
  • DP
    Dan Porter
    Oct 27, 2025
    1.0
    Ai says it all!
  • MN
    Marietta Nevel
    Oct 3, 2025
    5.0
    We went back into the store to do a return. This changes our opinion from just a few days ago. The store was busy but the rep Raymond handled our issues with ease. He went above and beyond to change our issues and even make a speedy solution to our problems
  • MN
    maile nuckles
    Sep 22, 2025
    5.0
    This was the fastest most efficient Verizon experience I've had yet! Joshua Sinclair was amazing and very informative. I was in and out with a brand new phone in less than an hour. Thank you!
  • AN
    Alison Nation
    Aug 5, 2025
    5.0
    Very helpful, clear and patient service!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Rogers, AR?

The Verizon store in Rogers is open Monday through Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.

What brands of smartphones can I find at the Rogers Verizon store?

You can find the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and brands like Motorola, Kyocera, and TCL at the Rogers Verizon store.