Visit our store at Rogers for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, often exceeding expectations, leading to frustration.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others are criticized for being unhelpful or misinformed.
Store Experience
The store environment is generally described as clean and organized, but issues like lack of public restrooms and understaffing are highlighted.
Product Availability
Customers reported issues with product availability and order fulfillment, leading to dissatisfaction.
EG
Emily Greer
Feb 17, 2026
5.0
Raymond was extremely friendly and helpful. It is clear that he cares about the customer and not just trying to get money. He listened and helped. More people should be like him in this industry.
AA
Abel
Feb 16, 2026
5.0
Can’t say enough about the service from Beau at this store. Easiest process I have been through in phone purchases ever. Courteous, professional, and got us a phenomenal business account. Network has been great as well.
SO
Sue Odom
Feb 7, 2026
5.0
Fabulous assistance!!! The staff did everything to get us the best products at great prices!!!
RA
Robert Arthur
Jan 30, 2026
5.0
What a good experience at a wireless store! We went to get my wife's phone replaced and it was the smoothest phone replacement I have ever seen. The techs were helpful, listened to what we had to say and took care of swapping all the data etc. Thank you so much for a great experience.
LB
Logan Barker
Nov 21, 2025
1.0
Absolutely worst customer service I have ever seen. Going to this store makes me want to switch carriers. Would not recommend going to this location.
The Verizon store in Rogers is open Monday through Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.
What brands of smartphones can I find at the Rogers Verizon store?
You can find the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and brands like Motorola, Kyocera, and TCL at the Rogers Verizon store.
Does the Rogers Verizon store offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an appointment at the Rogers Verizon store?
Yes, you can schedule an in-store appointment online to visit the Rogers Verizon store for personalized service.
Which services does the Rogers Verizon store provide?
They provide mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I pay using debit cards or mobile NFC at the Rogers Verizon store?
Yes, the store accepts debit cards, mobile NFC payments, and checks. Cash-only payments are not required.
What languages are supported at the Verizon store in Rogers?
Services at the store are offered in both English and Spanish.
Are there any nearby places to visit before or after shopping at Verizon in Rogers?
Nearby places include Nothing Bundt Cakes (a bakery and dessert shop) for a sweet treat, Supercuts for haircuts, and Ivy Nail Spa for nail services, making it convenient to combine errands.
How can I get to the Verizon store if I’m using local transit or nearby services?
The Verizon store is located near retail and service businesses like Staples and UPS Access Point location, which can help guide you to the area. Combining visits to these nearby places can help maximize your trip.
Are there any fitness or recreational venues near the Verizon store in Rogers?
Yes, CHOP Barbell gym is nearby, providing a fitness option before or after your visit to Verizon.
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