Geek Squad

3.1
46 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2220 Promenade Blvd, Rogers, AR
72758, United States

Hours

Reviews

3.1
46 reviews
5 stars
21
4 stars
2
3 stars
2
2 stars
2
1 star
19
  • SC
    Stephen Callaghan
    5 days ago
    5.0
    Mir and Daniel are my heroes. They sat down MULTIPLE times with me for over an hour at a time to resolve an issue on my gaming laptop. They went above and beyond to take care of me and make me feel like they cared. 10/10 experience
  • KC
    Kimberly Castillo
    Oct 28, 2025
    5.0
    Today I needed some specific attention concerning chargers and my external hard drive. Alyssa and Sky were extremely attentive, and assisted by demonstrating what I needed to see on my I-Pad! I appreciate their time and professionalism!
  • ZM
    Zane McConnell
    Jun 29, 2025
    1.0
    Rude and condescending. Absolutely no help at all. Went two different times two days in a row. One with an appointment. Don’t recommend at all. Maybe there are better other places. But not in Roger’s AR.
  • BR
    Brandon Rupp
    Jun 13, 2025
    5.0
    Talked to John at Geek Squad this morning. He was a ton of help! Really helpful and walked me through everything.
  • PB
    Pat Bailey
    Jun 9, 2025
    1.0
    This review is for the manager of the Geek Squad. We were very detailed regarding the type of tv and sound bar we wanted and that it need to be flat against the wall and needed to look like one unit. Mark at Best Buy assured us that what we purchased fit our needs. It did not. Now we have 8 big holes in the wall. We had difficulty scheduling the Geek Squad to take down the tv and then more difficulty trying to get them to pick it up. Finally, a district manager and the local manager came to pick it up. What a nightmare! The local manager was angry and rude. The district manager was apologetic. The whole situation has completely changed our perception of Best Buy and the Geek Squad. Buyer beware! Never again, for us.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 2220 Promenade Blvd in Rogers, AR offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, appliance, and television repairs, as well as data recovery and computer support.

How can I schedule a service with Geek Squad in Rogers, AR?

You can schedule a service either in store or online through their website.