Feedback indicates a significant inconsistency in customer service, with some customers praising helpful staff while others report long wait times and unresponsive employees.
Geek Squad Issues
Numerous reviews highlight problems with Geek Squad appointments, including missed appointments and poor service quality.
Product Availability
Customers frequently mention issues with inventory, including out-of-stock items and difficulties in purchasing products.
Store Environment
The store's cleanliness and modern appearance received positive remarks, but some customers noted unpleasant odors.
Sales Practices
Several reviews express concerns about aggressive upselling tactics and misleading sales practices.
DS
Donna Smith
4 days ago
5.0
A young man named Chris Hobbs helped us so much when we were searching for a new television. Very knowledgeable and helpful. He even sold us a sound bar! We really enjoyed working with him. Answered questions with confidence. In this day and age it is sometimes hard to get good customer service! Thank you Chris!
WD
Wyatt Drymon
5 days ago
5.0
Staff always friendly and exceptionally helpful, one of my favorite locations for quick gear pickups.
GL
Greg Latka
Feb 13, 2026
1.0
Customer service was extremely sub par as usual. Girl behind the counter had zero personal skills and was very unpleasant. I returned a monitor that had incorrect specs that were advertised by best buy. Not one apology in fact I felt I was inconveniencing them! Customer service just isn't what it used to be anymore.
SD
Sand D
Feb 2, 2026
4.0
Geek squad is the best. I just wish they had a lot better internet so that maybe things would go faster.
BK
Brandi Kidder23
Jan 26, 2026
5.0
Stopped by because my iPad was locked out. Geek squad fixed us up in less than 20 mins. Thanks so much
What are the operating hours of Best Buy in Rogers, AR?
Best Buy in Rogers, AR is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Rogers offer curbside pickup?
Yes, Best Buy in Rogers offers curbside pickup service for convenient order collection.
What types of products can I find at Best Buy in Rogers?
You can shop for TVs, computers, appliances, and more at Best Buy Rogers, with expert advice and Geek Squad support available.
Is Best Buy in Rogers wheelchair accessible?
Yes, the Best Buy store in Rogers has a wheelchair accessible entrance to accommodate all customers.
Can I get repair services at Best Buy Rogers?
Yes, Geek Squad repair services are available at Best Buy Rogers for electronics and computer repairs.
Does the Best Buy Rogers location accept debit cards and checks?
Yes, Best Buy Rogers accepts debit cards and checks as payment methods; they do not require cash only.
Are there any nearby restaurants where I can eat before or after shopping at Best Buy Rogers?
Yes, nearby restaurants include MidiCi The Neapolitan Pizza Company, Pickleman's, Local Lime Mexican Restaurant, P.F. Chang’s, Mimi's Bistro + Bakery, LongHorn Steakhouse, and Texas Land & Cattle for a variety of dining options.
What nearby outdoor activities are available around Best Buy Rogers?
Customers can enjoy nearby outdoor activities like the Razorback Greenway Mile 25, Mercy Hospital Trailhead, and Rogers Greenspace Trail, which are great for hiking and active life pursuits.
Are there other electronics or mobile phone stores near Best Buy Rogers?
Yes, nearby stores include Geek Squad for computer repair, Verizon, Verizon Authorized Retailer — Cellular Sales, and Cellular Sales for mobile phones and accessories.
Can I recycle electronics at Best Buy in Rogers?
Yes, Best Buy Rogers offers electronics recycling services for customers looking to dispose of old devices responsibly.
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