Geek Squad

Reviews

• DM

  Dalton Morris

  Jan 24, 2021
  1.0
  Was on hold for 20 minutes and then their repair services aren't advertised properly, you have to have a plan with stuff they furnish to even get anything repaired. Horrible service, don't waste your time with them.
• KB

  Kelly Griffin (Kelly blackmamba)

  Jul 20, 2020
  5.0
  They are marvelous!!!! They know all their is to know about every product they sell very professional guys NLR Ar Best Buy geek squad manager one word ... awesomeness 💥💥😊✅
• AC

  Amanda Corley

  May 11, 2017
  5.0
  Great guys!! All highly intelligent and could answer all my questions!! Always have my computers in top running shape and always done in a quick and efficient manner!! I trust no one else with my computers!! Home and business!!
• JS

  James Spaul

  Jul 26, 2015
  1.0
  Well i went into best buy to use my warranty on my phone because it was no longer working. When i tried to claim my warranty, a geek squad agent claims i haven't been paying my warranty bill since april. I don't understand how that is possible since they automatically take the money out of my account. They claimed they informed me the via email and mailed me a letter claiming my payments weren't going through but didn't receive any of it. If you would actually take the time to CALL your clients when there is billing issues and actually care about customer service this would have never happened. I am never using Geek Squad again!
• AB

  Apophos Babe

  Sep 16, 2014
  1.0
  I typically will not write a bad review. This time I am!!!!! We purchased a geek squad program with antivirus,tech support. My problem is with the management @ geek squad. The lady was tacky rude and unprofessional!! She not only yelled at me and hung up, but called me back after she did!!!!! Spoke with Tom the store manager and still have yet to receive a follow up call from anyone!!!! Of course there are more details to what occurred, however to put all that on here, was too much. So, I will never recommend this store or its services to ANYONE !!!!! I just hope that they take it seriously, because I am calling the corporate number to best buy and geek squad. The store obviously doesn't care enough about their customers to follow up !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY DISAPPOINTED !!!!

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