Business Details
408 Highway 71 N, Mena, AR
71953, United States
Certified by Verizon • Feb 22, 2026
(479) 437-3653
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/mena-ar
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 408 Hwy 71 N in Mena, AR 71953
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
185 reviews
5 stars
134
4 stars
14
3 stars
7
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Sharon and Shay for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about unprofessional behavior from management and issues with service quality.
Sales Pressure
Some customers expressed dissatisfaction with perceived pressure to upgrade plans or purchase additional products, leading to negative experiences.
Product Availability
Several reviews noted limited stock and issues with product availability, which affected customer satisfaction.
Long Wait Times
Customers reported long wait times for assistance, particularly during busy periods, which detracted from their overall experience.
- RVRoger VanDeestJan 26, 20265.0The young lady who helped me was polite and helpful. She introduced herself, but I'm old and forgetful, so I couldn't tell you what her name is. She was the only person there to help and the store was fairly busy. She interacted well with all who entered.
- LBLydia BeauseigneurJan 6, 20265.0Best service ever!! Corinne provided us with excellent service. She was professional, knowledgeable and had excellent tech support skills. It’s because of people like Corinne that I highly recommend Verizon.
- RARoxanne AbernathyDec 6, 20255.0Katie and Corinne are awesome I have used them both they are very good at what they do I highly recommend them!!
- SJSam JadeDec 4, 20255.0Always super nice and gets us the best deals Verizon offers us. Depending on what you're wanting it'll take awhile, but that's just how things are when dealing with upgrading, starting a new account, adding a line, etc. I also love how I can show up at anytime when they're open and normally get helped super fast.
- EWElise WelchNov 24, 20255.0Very courteous and listened to my problems.
Frequently Asked Questions About Verizon
What are the operating hours of the Russell Cellular Verizon store in Mena, AR?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular Verizon located in Mena?
It is located at 408 Highway 71 N, Ste A, Mena, AR 71953.
What brands and products are available at Russell Cellular?
They offer Verizon Wireless services and products including smartphones, tablets, accessories, smartwatches, and prepaid phones from brands like Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store pickup for orders?
Yes, the store provides in-store pickup services.
What payment options does Russell Cellular accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the Russell Cellular Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can customers contact Russell Cellular via email or phone?
Customers can email mena.ar@russellcellular.com or call the main phone number at +1 479-437-3653.
What nearby dining options are available close to Russell Cellular in Mena?
Nearby dining options include Cruizzers (American restaurant), KFC, Myers Cruizzers Drive-In, and Taco Bell / KFC for fast food and Mexican cuisine.
Are there automotive services near Russell Cellular?
Yes, automotive services nearby include AutoZone for parts and repair, Murphy USA gas station, Bumper To Bumper Auto Parts, and Carquest Auto Parts stores.
What are some nearby financial and wellness services customers can visit?
Customers can visit Edward Jones Financial Advisor Ginger Sterner and Union Bank for financial services, while The Well - Womens Fitness & Wellness Center offers gym facilities and Meraki Massage & Bodyworks provides spa and massage therapy.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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