Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 408 Hwy 71 N in Mena, AR 71953
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
180 reviews
5 stars
133
4 stars
14
3 stars
7
2 stars
5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Sharon and Shay.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly regarding management and service issues.
Sales Pressure
Several reviews indicated concerns about pressure to upgrade plans or purchase additional products, leading to dissatisfaction.
Product Availability
Customers noted limited stock and issues with product availability, which affected their overall experience.
- LBLydia Beauseigneur6 days ago5.0Best service ever!! Corinne provided us with excellent service. She was professional, knowledgeable and had excellent tech support skills. It’s because of people like Corinne that I highly recommend Verizon.
- RARoxanne AbernathyDec 6, 20255.0Katie and Corinne are awesome I have used them both they are very good at what they do I highly recommend them!!
- SJSam JadeDec 4, 20255.0Always super nice and gets us the best deals Verizon offers us. Depending on what you're wanting it'll take awhile, but that's just how things are when dealing with upgrading, starting a new account, adding a line, etc. I also love how I can show up at anytime when they're open and normally get helped super fast.
- EWElise WelchNov 24, 20255.0Very courteous and listened to my problems.
- TCTodd CooganNov 17, 20255.0I went in for a new phone and the ladies there were very knowledgeable, professional, and speedy. Best of all, they did not try to start pressuring me to upgrade my plan or purchase other devices, as had been my experience in that same store several years ago. This current staff were awesome and they gave me what I asked for and did it painlessly and quick.
Frequently Asked Questions About Verizon
What are the operating hours of the Russell Cellular Verizon store in Mena, AR?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular Verizon located in Mena?
It is located at 408 Highway 71 N, Ste A, Mena, AR 71953.
What brands and products are available at Russell Cellular?
They offer Verizon Wireless services and products including smartphones, tablets, accessories, smartwatches, and prepaid phones from brands like Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store pickup for orders?
Yes, the store provides in-store pickup services.
What payment options does Russell Cellular accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the Russell Cellular Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can customers contact Russell Cellular via email or phone?
Customers can email mena.ar@russellcellular.com or call the main phone number at +1 479-437-3653.
What nearby dining options are available close to Russell Cellular in Mena?
Nearby dining options include Cruizzers (American restaurant), KFC, Myers Cruizzers Drive-In, and Taco Bell / KFC for fast food and Mexican cuisine.
Are there automotive services near Russell Cellular?
Yes, automotive services nearby include AutoZone for parts and repair, Murphy USA gas station, Bumper To Bumper Auto Parts, and Carquest Auto Parts stores.
What are some nearby financial and wellness services customers can visit?
Customers can visit Edward Jones Financial Advisor Ginger Sterner and Union Bank for financial services, while The Well - Womens Fitness & Wellness Center offers gym facilities and Meraki Massage & Bodyworks provides spa and massage therapy.