Cricket Wireless Authorized Retailer

Reviews

• AC

  Ana Cardoza

  Jul 31, 2025
  1.0
  Muy mal servicio fui a querer comprar un teléfono y no me quisieron ayudar las dos muchachas estaban en el teléfono y estaban hablando en mal de nosotros que pésimo servicio deberían contratar personas serias se supone que tienen que están para ayudar
• JJ

  Jill Judy

  Oct 22, 2020
  1.0
  This location sold my sister-in-law, a woman suffering from multiple strokes with no language ability, a phone at the behest of her caregiver, without knowledge of her guardian. The caregiver was someone we had never met before who was sent out by Home Instead to help her buy groceries. The entire transaction was done by the caregiver using my sister er-in-law’s debt card. I came earlier today to try to return the phone with the debit card used. My first visit the woman who sold my sister-in-law the phone said she was so sorry she sold the phone to her and that they would happily return the purchase of the phone. She asked I come back later in the day when there was enough money in the register to do the transaction. Apparently, they can not reverse charges... Upon returning several hours later and waiting in line for somewhere between 45 minutes in an hour, the same lady called her supervisor who denied the transaction. I was told that the caregiver, (that I may never see again) would have to be the one to return the phone and that none of the package expenses they up-sold my incompetent sister-in-law would be returned. I am baffled by the lack and professionalism and rudeness shown by the virtual store manager. Yes, the caregiver was partially at fault, but this business blatantly took advantage of a mentally impaired woman and will not take any responsibility for allowing a sales clerk in-training to take advantage of her. Indeed, the manager seems quite happy with the sale...
• RS

  Rachel Suarez

  Nov 30, 2014
  1.0
  phone number is wrong phone number!!! Please update!!! A very nice man is tired of all the phone calls he is receiving for cricket!!!

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