Brand Certified
Apple The Promenade at Chenal
3.6(945 reviews)
Certified by Apple The Promenade at Chenal • Mar 01, 2026
Business Details
17711 Chenal Parkway, Little Rock, AR
72223, United States
Certified by Apple The Promenade at Chenal • Mar 01, 2026
(501) 821-5130
Certified by Apple The Promenade at Chenal • Mar 01, 2026
https://www.apple.com/retail/thepromenadeatchenal
Certified by Apple The Promenade at Chenal • Mar 01, 2026
About
Certified by Apple The Promenade at Chenal • Mar 01, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple The Promenade at Chenal • Mar 01, 2026
Apple The Promenade at Chenal
17711 Chenal Parkway, Little Rock, AR
72223, United States
Hours
Certified by Apple The Promenade at Chenal • Mar 01, 2026
Reviews
3.6
945 reviews
5 stars
498
4 stars
109
3 stars
61
2 stars
47
1 star
230
- CBCristyl BonagurioFeb 16, 20261.0Honestly, I am highly disappointed in the service I received. I’m not sure exactly what I expected but for a something called the “Genius Bar” you’d think that these people would be top notch but they just aren’t. The one guy helping me disappeared and NEVER came back so I left.
- EGElla GambaFeb 10, 20262.0I’ve always had good experiences at Apple Stores, which made my recent visits to this location disappointing. On my first visit, I had a Genius Bar appointment to replace damaged AirPods. Despite the appointment, I waited nearly an hour while the employee assisting me was also helping another customer and training someone else. During that visit, I asked about an issue with my laptop and was directed to another employee, who had me leave it overnight. When I returned the next day, the experience worsened. The employee I was told would help me avoided eye contact, appeared distracted by his phone, and told me someone else would assist me. I was redirected again, asked for help setting up my laptop, and then left waiting with no follow-up. No one came to help, and I eventually left the store without my issue resolved. The consistent issue across both visits was a lack of ownership and basic engagement. I never felt that any one person was responsible for helping me, which was surprising given Apple’s usual standards.
- LPlou anne patrickFeb 9, 20265.0Friendly and professional staff. They are so helpful. Explain everything to you and have always been able to resolve my needs. The staff is so nice. I love this store.
- MBMike BakerFeb 7, 20265.0No issues
- SJShameko JohnsonJan 16, 20265.0Lauren Casey is Amazing. My spouse had a lot of questions. She was very helpful and informative. If she didn’t know the answer, she went and got it. I appreciated the one on one service. The patience Lauren had, was awesome as well. If I spelled your name wrong, I apologize.
Frequently Asked Questions About Apple The Promenade at Chenal
What products can I find at Apple The Promenade at Chenal?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Promenade at Chenal.
Where is Apple The Promenade at Chenal located?
Apple The Promenade at Chenal is located at 17711 Chenal Parkway, Little Rock, AR 72223, United States.
What are the regular opening hours for Apple The Promenade at Chenal?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Apple The Promenade at Chenal provide technical support?
Yes, technical support is available at the Genius Bar within the store.
Can I get my Apple devices repaired at Apple The Promenade at Chenal?
Yes, the store offers computer and cell phone repair services.
Is Apple The Promenade at Chenal wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Apple The Promenade at Chenal offer in-store shopping and pickup options?
Yes, the store supports in-store shopping and in-store pickup services.
Which nearby clothing stores can I visit along with Apple The Promenade at Chenal?
Nearby clothing stores include Parker Post Boutique, J.Jill, Indigo Little Rock, White House / Black Market, and Altar'd State, all located at The Promenade at Chenal shopping center.
Where can I enjoy dining near Apple The Promenade at Chenal?
Nearby dining options include Big Orange (burger restaurant), BRAVO! Cucina Italiana (Italian), The Tavern Sports Grill (American), AW Lin's (Chinese and Sushi), and Ohia Poke (Sushi).
Are there beauty and spa services close to Apple The Promenade at Chenal?
Yes, nearby beauty and spa options include Charlotte Tilbury, Sephora, Belle & Blush (skin care), Bradley's Balayage (hair salon), and Unique Threading & Waxing Studio.
Brand Certified Facts from Apple The Promenade at Chenal
This information is certified by Apple The Promenade at Chenal and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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