Business Details
2212 Red Wolf Blvd, Jonesboro, AR
72401, United States
Certified by Verizon • Feb 22, 2026
(870) 930-2000
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/arkansas/jonesboro/jonesboro-1004600
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Jonesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
798 reviews
5 stars
420
4 stars
94
3 stars
78
2 stars
50
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers feeling ignored, dismissed, or receiving unhelpful responses from staff.
Long Wait Times
Many customers reported excessively long wait times in-store, often exceeding an hour, leading to frustration and dissatisfaction.
Mixed Staff Experiences
While some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Product Issues
Several customers experienced problems with products, including incorrect items received and difficulties with activation, leading to further dissatisfaction.
Store Environment
Customers noted a lack of seating and an unwelcoming atmosphere in the store, contributing to a negative overall experience.
- AOApril OsbornFeb 6, 20265.0The assistant manager Maggie was such a huge help to us while we was there trying to get a phone issue fixed.
- AQAsher QuallsFeb 5, 20261.0I was with them for over 12 years. They switched me to a business account with several promises that were not kept. Very helpful during the sale process, but could care less after. My bill was way more than promised and their customer service I would give 0 stars if it were possible. They do not care about you and this store has absolutely lost all hope. Trust me, I tried multiple times to resolve my issues and I did not want the hassle of switching everything over. Switched to T-mobile and could not be happier. They showed me true care and customer service all while minimizing my bill significantly. If you are in the Jonesboro area I highly recommend T-mobile and stay away from the Verizon Corporate store.
- BWBo WilsonJan 14, 20261.0Absolute horrible customer service, about as good as calling 611 or live chat. Business account manager is unprofessional an non helpful. My issues started 5 months ago, finally filled out and filed a complaint with verizon. Got a call from EXUCUTIVE RELATIONS and she figured out all the mistakes they had made in 3 minutes or less. We talked about what all had happened, she said it was going to take her a little bit to figure all the credits out and would call me back. She did what she said she was going to do and emailed me all the detail! As far as going to the store or calling customer service or live chat.....ALL THEY DO IS MAKE PROMISES AND LIE ABOUT EVERYTHING THAT COMES OUT OF THEIR MOUTH!!!!! The woman from Executive relations was very professional and also she could not believe how many times I had called customer service. Countless hours on the phone but finally got at least that part fixed!
- MFMickey FeltsJan 6, 20265.0Great personal service from Fiona and Maggie to help me get my new 17 Pro silver I Phones, Apple needs to pick up their game and get more phones in stock.
- BWBill WilliamsDec 19, 20255.0There was a person dedicated to my request and questions. The guidance through the process was fantastic
Frequently Asked Questions About Verizon
What are the Verizon store hours in Jonesboro?
The Verizon store in Jonesboro is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Jonesboro?
The store is located at 2212 Red Wolf Blvd, Jonesboro, AR 72401.
What products does the Verizon store in Jonesboro offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon Jonesboro store?
Services include mobile plans, wireless internet plans, and voice plans suited for personal and business needs.
Can I schedule an in-store appointment at Verizon in Jonesboro?
Yes, you can schedule an in-store appointment online or through the My Verizon app to get personalized service.
What are the shipping and pickup options for Verizon orders in Jonesboro?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
Does Verizon Jonesboro accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and personal checks; cash-only is not required.
What nearby dining options can I visit before or after shopping at Verizon Jonesboro?
Nearby restaurants include Bonchon - Jonesboro (Asian cuisine), Hokkaido Ramen House (Japanese/Asian), McDonald's for fast food, Baskin-Robbins for ice cream, Panera Bread cafe, Gigi's Cupcakes, Uncle Maddio's Pizza, and Starbucks for coffee and snacks.
Are there any nearby fitness or health-related stores around Verizon in Jonesboro?
Yes, you can visit Maxx Nutrition and 5 Star Nutrition nearby for vitamins, supplements, and health foods.
What other retail or service businesses are close to Verizon Jonesboro that customers might find useful?
Nearby are various retail and service locations such as Academy Sports + Outdoors for outdoor gear, Buckle for clothing, Stanton Optical for eyewear, Bank OZK for banking services, and employment agency Productive Staffing Jonesboro.
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Certified February 22, 2026Yext Knowledge Graph
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