Verizon

3.7
791 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Jonesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2212 Red Wolf Blvd, Jonesboro, AR
72401, United States

Hours

Reviews

3.7
543 reviews
5 stars
272
4 stars
74
3 stars
63
2 stars
35
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers feeling ignored, dismissed, or receiving unhelpful responses from staff.

Long Wait Times

Many customers reported excessively long wait times in-store, often exceeding an hour, leading to frustration and dissatisfaction.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness and professionalism, others experienced rudeness and lack of knowledge from employees.

Store Environment

The store environment was described as unwelcoming by some, with complaints about the lack of seating and overall atmosphere.

Product Issues

Several customers faced issues with incorrect products or services, leading to dissatisfaction and a lack of resolution.
  • MF
    Mickey Felts
    6 days ago
    5.0
    Great personal service from Fiona and Maggie to help me get my new 17 Pro silver I Phones, Apple needs to pick up their game and get more phones in stock.
  • BW
    Bill Williams
    Dec 19, 2025
    5.0
    There was a person dedicated to my request and questions. The guidance through the process was fantastic
  • RG
    RIVERA GANG
    Dec 13, 2025
    1.0
    Ive been loyal verizon customer for 6 plus years.! And my experience was horrible
  • BM
    Breanna Morse
    Dec 12, 2025
    1.0
    No greeting what so ever walking into store. Super un welcoming environment. I made it 4 mins In store before walking right out.
  • CB
    Christopher Beman
    Nov 28, 2025
    1.0
    I’m have been with Verizon for 10 months. I paid off a high end Samsung watch early. I have spent more than 5 thousand dollars in the ten months since I moved from AT&T. I tried to add a new line and device and was told I was not able to because of not having enough credit. I pay my bill every month and have paid on numerous occasions of a bill exceeding 500 or more in several months out of the ten months I have been with Verizon. I would not recommend anyone if my friends doing business with Verizon at this time. I will be paying off my devices and going back to AT&T very soon.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Jonesboro?

The Verizon store in Jonesboro is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Jonesboro?

The store is located at 2212 Red Wolf Blvd, Jonesboro, AR 72401.