Visit our store at Jonesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Numerous reviews highlighted poor customer service, with many customers feeling ignored, dismissed, or receiving unhelpful responses from staff.
Long Wait Times
Many customers reported excessively long wait times in-store, often exceeding an hour, leading to frustration and dissatisfaction.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness and professionalism, others experienced rudeness and lack of knowledge from employees.
Store Environment
The store environment was described as unwelcoming by some, with complaints about the lack of seating and overall atmosphere.
Product Issues
Several customers faced issues with incorrect products or services, leading to dissatisfaction and a lack of resolution.
MF
Mickey Felts
6 days ago
5.0
Great personal service from Fiona and Maggie to help me get my new 17 Pro silver I Phones, Apple needs to pick up their game and get more phones in stock.
BW
Bill Williams
Dec 19, 2025
5.0
There was a person dedicated to my request and questions. The guidance through the process was fantastic
RG
RIVERA GANG
Dec 13, 2025
1.0
Ive been loyal verizon customer for 6 plus years.! And my experience was horrible
BM
Breanna Morse
Dec 12, 2025
1.0
No greeting what so ever walking into store. Super un welcoming environment. I made it 4 mins In store before walking right out.
CB
Christopher Beman
Nov 28, 2025
1.0
I’m have been with Verizon for 10 months. I paid off a high end Samsung watch early. I have spent more than 5 thousand dollars in the ten months since I moved from AT&T. I tried to add a new line and device and was told I was not able to because of not having enough credit. I pay my bill every month and have paid on numerous occasions of a bill exceeding 500 or more in several months out of the ten months I have been with Verizon. I would not recommend anyone if my friends doing business with Verizon at this time. I will be paying off my devices and going back to AT&T very soon.
The Verizon store in Jonesboro is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Jonesboro?
The store is located at 2212 Red Wolf Blvd, Jonesboro, AR 72401.
What products does the Verizon store in Jonesboro offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon Jonesboro store?
Services include mobile plans, wireless internet plans, and voice plans suited for personal and business needs.
Can I schedule an in-store appointment at Verizon in Jonesboro?
Yes, you can schedule an in-store appointment online or through the My Verizon app to get personalized service.
What are the shipping and pickup options for Verizon orders in Jonesboro?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
Does Verizon Jonesboro accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and personal checks; cash-only is not required.
What nearby dining options can I visit before or after shopping at Verizon Jonesboro?
Nearby restaurants include Bonchon - Jonesboro (Asian cuisine), Hokkaido Ramen House (Japanese/Asian), McDonald's for fast food, Baskin-Robbins for ice cream, Panera Bread cafe, Gigi's Cupcakes, Uncle Maddio's Pizza, and Starbucks for coffee and snacks.
Are there any nearby fitness or health-related stores around Verizon in Jonesboro?
Yes, you can visit Maxx Nutrition and 5 Star Nutrition nearby for vitamins, supplements, and health foods.
What other retail or service businesses are close to Verizon Jonesboro that customers might find useful?
Nearby are various retail and service locations such as Academy Sports + Outdoors for outdoor gear, Buckle for clothing, Stanton Optical for eyewear, Bank OZK for banking services, and employment agency Productive Staffing Jonesboro.