Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1529 Albert Pike Rd. in Hot Springs, AR 71913
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
233 reviews
5 stars
204
4 stars
8
3 stars
7
2 stars
4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Christy, Tiffany, and Madison.
Efficiency
Customers frequently noted quick service and efficient handling of their needs, often highlighting minimal wait times and smooth transactions.
Knowledgeable Staff
Numerous reviews emphasized the staff's expertise in guiding customers through phone selections and technical issues, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service at certain times or with specific employees.
Store Environment
The store was generally described as welcoming and accommodating, with some instances of staff going above and beyond to assist customers.
- SDSharon DaughtersNov 4, 20255.0Christy greeted me promptly and got to work She guided me thru selecting a new phone and case and transferred all my data. She made sure everything was working and that my phone got registered. Excellent customer service at this store.
- BBBrooklyn BraswellSep 17, 20255.0Wonderful customer service in selecting a new phone!
- KLK LashleeSep 15, 20255.0Christy was very knowledgeable and helpful in getting a new phone and plan saving us money monthly. She also helped us get a phone replaced through our insurance and an unusable iPhone cleared and donated. I will go there again if I need anything from Verizon.
- RSRheta SargentSep 1, 20255.0Kevin was very helpful and informative. He patiently advised me of my options and led me through the process. My second trip to the store because I had more questions was late in the day. He saw me pull up as he was getting in his car. He called to me and took the time to once again address my concerns right on the parking lot.
- TBTerrance BrownSep 1, 20255.0The bond experience was 10 out of 10. I can’t remember my associate name, but he recently moved here from Crossett Arkansas hands-down keep him thanks for your service. He explained the process to me from A-to-Z👍👌
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Verizon at 1529 Albert Pike Rd carry?
Verizon offers products from brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of Verizon in Hot Springs, AR?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer pickup and delivery services?
Yes, Verizon provides in-store pickup and curbside pickup services.
What payment methods are accepted at this Verizon store?
Verizon accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store at 1529 Albert Pike Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I schedule services or manage my Verizon account online?
Yes, you can use the My Verizon app to schedule and manage your account. The app is available on the Apple App Store.
What types of services does Verizon provide at this location?
Verizon offers wireless service, mobile service, home phone service, and home internet.
Where can I find food nearby after visiting Verizon?
Nearby food options include Popeyes® Louisiana Kitchen, Sonic Drive-In, and Wendy's, all offering fast food and casual dining to enjoy after your visit.
Are there other shopping options near Verizon at 1529 Albert Pike Rd?
Yes, you can visit Walmart Supercenter, Walmart Hot Springs - Albert Pike Rd, and Claire's Walmart for additional shopping and retail needs close by.
What recreational or outdoor spots are near this Verizon store?
Albert Pike Park and Trader Bill's Outdoor Sports are nearby and offer outdoor activities and sporting goods related services for customers looking to spend leisure time nearby.