Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1529 Albert Pike Rd. in Hot Springs, AR 71913
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
238 reviews
5 stars
208
4 stars
8
3 stars
7
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service during phone purchases and issues.
Sales Experience
Customers report positive experiences with sales associates who assist in selecting phones and plans, often going above and beyond to ensure satisfaction.
Efficiency
Many reviews highlight quick service and efficient handling of transactions, with minimal waiting times reported.
Mixed Experiences
While most feedback is positive, there are a few negative experiences regarding service delays and lack of assistance in certain situations.
- SSSLIM SHADEY1 day ago1.0NEVER, EVER go with Verizon!!!
- RBRobin BurkhartJan 1, 20265.0My salesperson sure knew what she was doing. She even helped me pair my phone to my car.
- JJJean JesterDec 13, 20255.0They were patient and very helpful. She made sure I purchased what I need for me for the best price. My new phone is up and going with everything transferred painlessly. WOW! I can't recommend Russell Cellular enough. Loyal customer for years, once again confirming why!
- PSPeggy StewartDec 3, 20255.0Christy was an awesome person to assist us with our new phone purchase. Fast, professional and friendly service!
- SDSharon DaughtersNov 4, 20255.0Christy greeted me promptly and got to work She guided me thru selecting a new phone and case and transferred all my data. She made sure everything was working and that my phone got registered. Excellent customer service at this store.
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Verizon at 1529 Albert Pike Rd carry?
Verizon offers products from brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of Verizon in Hot Springs, AR?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer pickup and delivery services?
Yes, Verizon provides in-store pickup and curbside pickup services.
What payment methods are accepted at this Verizon store?
Verizon accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store at 1529 Albert Pike Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I schedule services or manage my Verizon account online?
Yes, you can use the My Verizon app to schedule and manage your account. The app is available on the Apple App Store.
What types of services does Verizon provide at this location?
Verizon offers wireless service, mobile service, home phone service, and home internet.
Where can I find food nearby after visiting Verizon?
Nearby food options include Popeyes® Louisiana Kitchen, Sonic Drive-In, and Wendy's, all offering fast food and casual dining to enjoy after your visit.
Are there other shopping options near Verizon at 1529 Albert Pike Rd?
Yes, you can visit Walmart Supercenter, Walmart Hot Springs - Albert Pike Rd, and Claire's Walmart for additional shopping and retail needs close by.
What recreational or outdoor spots are near this Verizon store?
Albert Pike Park and Trader Bill's Outdoor Sports are nearby and offer outdoor activities and sporting goods related services for customers looking to spend leisure time nearby.