Geek Squad

3.3
18 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1462 Higdon Ferry Rd, Hot Springs, AR
71913, United States

Hours

Reviews

3.3
18 reviews
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6
  • CW
    Craig Welle
    Aug 4, 2025
    1.0
    I took a printer in to be repaired. The message on the computer was that the ink cartridge assembly was defective. This had happened to me before and I replaced the assembly myself and I told them that would probably be the case. Because the printer was under warranty, I needed Best Buy to do it an submit a bill. They charged me for a membership which they said would cover the repair and they were certain it could be repaired. They did not fix it because it needed a new assembly and they do not replace parts. I asked for my membership fee back and the Geek Squad manager said the fee was non-refundable. I got the store manager involved and he gave me a number to call to get the refund - which I received a couple of weeks later. I have used Geek Squad for years but will never do so again. I do not appreicate being lied to by the Manager.
  • MO
    Mary Ormson
    Nov 9, 2022
    5.0
    Can't say enough about the Geek Squad. Francisco helped me on 11/8 to setup my computer accts. But, he is not alone in the friendly and professional help I have gotten from Shaun M. , Jayden, Gab to name just a few of the staff. Highly recommend scheduling appts plus TotalTech if your devices if you require lots of help and service. Keep up the Great job all of you Geeks at the Best Buy store in Hot Springs, AR. Mary O.
  • RC
    rhonda cravens
    Sep 19, 2022
    5.0
    Mom had to have her computer fixed they cane to the house and fixed on the spot. Will call again if we need them. Great service
  • DK
    Debbie Kirwin
    Jun 2, 2022
    5.0
    Always good, dependable, courteous clinic. Buy flea repellent there too!!
  • JB
    James Baker
    Mar 12, 2022
    1.0
    Waste of time. 10 bucks in gas to get there only to be told he doesn’t have enough time to do it. They were open for another 1-1/2 hours. No other customers in line.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Hot Springs provide?

Geek Squad offers tech repair, setup, and support services for electronics, computers, and mobile devices. You can schedule service in-store or online.

What are the operating hours of Geek Squad at 1462 Higdon Ferry Rd?

Geek Squad is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.