Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,881 reviews
5 stars
1,012
4 stars
419
3 stars
216
2 stars
81
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, with specific mentions of quick assistance and knowledgeable employees.
Store Condition
The store was generally described as clean and organized, although some customers noted issues with product availability and selection.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about rude staff and poor service in certain instances.
Geek Squad Performance
Feedback on Geek Squad was mixed, with some customers expressing satisfaction with repairs while others reported inadequate support.
Pricing Concerns
Several customers mentioned high prices and poor value compared to competitors, leading to frustration with the overall shopping experience.
- SGSandy D Graff4 days ago5.0I am from out of state and was pleasantly surprised at the customer service I received from this Best Buy. Each young person greeted everyone as they walked in the door. The young man that helped me was so nice and knowledgeable.
- JDJ DorrellNov 11, 20255.0The employees were helpful and ready to assist. They were helpful and knowledgeable. The store was clean and organized.
- JMJohn G. MasseyNov 4, 20255.0Geek squad was very help here.
- BBBillieOct 27, 20255.0I had the pleasure of meeting Bri Jolly,an agent associate of Geek Squad! She fixed my iPad in 30 minutes! Her professionalism was amazing and I left feeling appreciated as a customer.
- HCHer CompassOct 9, 20255.0Very helpful employees! Quick transaction… no problems!
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 1462 Higdon Ferry Rd, Hot Springs?
Best Buy is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at their Hot Springs location?
Currently, Best Buy at this location does not offer curbside pickup, but it does provide in-store pickup options.
Can I get my electronics serviced or repaired at Best Buy in Hot Springs?
Yes, this Best Buy location offers service and repair through Geek Squad support.
Is the Best Buy store in Hot Springs wheelchair accessible?
Yes, the Best Buy store at 1462 Higdon Ferry Rd has a wheelchair accessible entrance.
What types of products can I find at Best Buy in Hot Springs?
You can shop for TVs, computers, appliances, and more electronics and home theatre products at Best Buy Hot Springs.
What payment methods are accepted at the Best Buy Hot Springs store?
Best Buy accepts checks, debit cards, and does not require cash-only payments.
Where is Geek Squad located in relation to Best Buy at Higdon Ferry Rd?
Geek Squad is a nearby service providing mobile phone and electronics support close to Best Buy at 1462 Higdon Ferry Rd, facilitating easy access to expert tech help.
What restaurants are near Best Buy at Higdon Ferry Rd where I can eat before or after shopping?
Nearby restaurants include Purple Cow Hot Springs for American cuisine and burgers, Newk's Eatery for sandwiches, and Papa Murphy's for pizza and fast food.
Are there any other retail stores near Best Buy that I might want to visit?
Yes, nearby retail options include Burlington for clothing, Michaels Stores for arts and crafts, and Five Below for discount items and fashion accessories.
Is there a UPS Access Point near Best Buy for convenient package shipping or pickup?
Yes, a UPS Access Point location is near Best Buy, providing easy courier, delivery, and shipping services for customers.