Visit our store at Harrison for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are criticized for rudeness and lack of knowledge.
Technical Issues
Many customers reported ongoing technical issues with devices and services, often leading to frustration and dissatisfaction.
Store Management
Several reviews highlighted poor management practices, with specific employees being described as unhelpful or arrogant, negatively impacting customer experiences.
App and Support
Customers expressed frustration with the app and lack of accessible support, often feeling forced to navigate issues without adequate human assistance.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service and support.
SS
Shawn Smith
Sep 22, 2025
2.0
Normally have a good experience. Customer service today was terrible.
JB
Justin Brock
Aug 18, 2025
1.0
Will never be back to this store the person acted like he would rather eat a gun then talk to us by far the worst one in a 50 mile radius
LT
Logan T
Dec 13, 2015
1.0
Good rep and fairly quick service, the reason I'm giving one star is we can in at 5 and got done with the phone at 5:45, but they wouldn't move my contacts over because they were closing. Well excuse me but I just spent $700 and you won't spend 10 extra minutes moving my contacts over? Absolutely pathetic!
The Verizon store in Harrison is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does the Verizon store in Harrison offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon Harrison store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
Does Verizon Harrison offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of wireless services does Verizon Harrison provide?
The store offers mobile plans, wireless internet plans, and voice plans.
Does Verizon Harrison accept debit cards and mobile NFC payments?
Yes, they accept payments by debit card and mobile NFC, and do not require cash only transactions.
Is there free Wi-Fi available at the Verizon store in Harrison?
Yes, the Verizon store offers free Wi-Fi to customers.
What nearby dining options can customers visit after shopping at Verizon Harrison?
Nearby dining options include New Tokyo Of Harrison, Tokyo Japanese Steakhouse, and Tokyo Steak House & Sushi bar, all offering Japanese cuisine and sushi.
What nearby stores could I visit for clothing or shoes near Verizon Harrison?
Nearby stores include Maurices and Cato Fashions for women's clothing, and Hibbett Sports for shoes and sporting goods.
Are there any entertainment or gaming stores near Verizon Harrison?
Yes, GameStop and Meadow Park Plaza - GameStop offer video games, toys, and other retail entertainment nearby.