Visit our store at Harrison for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Service Issues
Many customers expressed frustration with poor cell service and technical issues, leading to dissatisfaction.
Store Experience
Experiences in-store vary widely; some customers report quick and efficient service, while others faced long wait times and unhelpful staff.
Employee Knowledge
While some employees are noted for their knowledge and helpfulness, others are criticized for lack of training and expertise.
DW
d w
Dec 12, 2025
1.0
It’s been literally years now of various sales reps and other Verizon representatives claiming that service in my area would be fixed. I cannot even make a call to my doctor anymore the service is so pathetic and is continuously getting worse. Could not call the hospital about some urgent medical matters because my service sucks so much. I can see TWO cell towers from my house, one is not even a quarter of a mile away. This is just stupid at this point. As soon as my contract is over I am switching.
DL
Donna Lunquist
Dec 10, 2025
1.0
They are very deceptive. I was told I was getting the $35 a month plan. I signed with my finger and never got a copy of it. They were charging me $60. When I went to the store the manager was reluctant to give me his name. Finally his first name, Chad. They would not let me return or cancel the service. They are saying it's a 3-year plan which they did not tell me, & the contract does not say it.
LS
Lj Shoes
Dec 3, 2025
5.0
Service is great set up Internet in no time definitely recommended
SS
Shawn Smith
Sep 22, 2025
2.0
Normally have a good experience. Customer service today was terrible.
JB
Justin Brock
Aug 18, 2025
1.0
Will never be back to this store the person acted like he would rather eat a gun then talk to us by far the worst one in a 50 mile radius
The Verizon store in Harrison is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does the Verizon store in Harrison offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon Harrison store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
Does Verizon Harrison offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of wireless services does Verizon Harrison provide?
The store offers mobile plans, wireless internet plans, and voice plans.
Does Verizon Harrison accept debit cards and mobile NFC payments?
Yes, they accept payments by debit card and mobile NFC, and do not require cash only transactions.
Is there free Wi-Fi available at the Verizon store in Harrison?
Yes, the Verizon store offers free Wi-Fi to customers.
What nearby dining options can customers visit after shopping at Verizon Harrison?
Nearby dining options include New Tokyo Of Harrison, Tokyo Japanese Steakhouse, and Tokyo Steak House & Sushi bar, all offering Japanese cuisine and sushi.
What nearby stores could I visit for clothing or shoes near Verizon Harrison?
Nearby stores include Maurices and Cato Fashions for women's clothing, and Hibbett Sports for shoes and sporting goods.
Are there any entertainment or gaming stores near Verizon Harrison?
Yes, GameStop and Meadow Park Plaza - GameStop offer video games, toys, and other retail entertainment nearby.