Verizon

4.4
395 reviews
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Business Details

2737 Martin Luther King Blvd, Fayetteville, AR
72704, United States
(479) 587-8499
https://www.russellcellular.com/store-locations/fayetteville-ar
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About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2737 W Martin Luther King Blvd in Fayetteville, AR 72704

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2737 Martin Luther King Blvd, Fayetteville, AR
72704, United States

Hours

Reviews

4.5
390 reviews
5 stars
315
4 stars
22
3 stars
8
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly America and Krystal, for their helpfulness, friendliness, and professionalism.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to explain options clearly, making the process easier for customers.

Management Improvement

Recent feedback indicates a positive change in management, with customers noting improved service and organization compared to previous experiences.

Long Wait Times

Some customers reported long wait times, particularly when the store was understaffed or during employee breaks.

Mixed Experiences

While many had positive interactions, there were also complaints about unhelpful staff and issues with service quality, particularly regarding billing and phone issues.
  • MA
    Morgan Abernathy
    Oct 28, 2025
    5.0
    The team here was so helpful and great to work with! They communicated with me and got everything set up with my new plan! I appreciate all their help!
  • MM
    Markese Mullins
    Sep 27, 2025
    5.0
    Today America was the best person I could have had. She was patient and very knowledgeable about everything and broke it down in a way I understood. Not to mention she’s just a cool lad back bubbly vibe!!! Thanks America:)
  • ED
    Ella Marye Duffy
    Sep 25, 2025
    5.0
    I recently got a new phone from a Verizon store, and I had an amazing experience. America, the friendly associate, went above and beyond to help me with the setup. She even took the time to pick up the phone from another location, which was incredibly helpful since I’m a student!!!
  • CP
    cherie Alderson (piz)
    Aug 25, 2025
    5.0
    Americas was just outstanding, made me feel comfortable with my decision. Gave me many options 😌 I would tell anyone to work with her!
  • TH
    Teresa Hurst
    Aug 24, 2025
    1.0
    If I could leave a negative rating, I would. I purchased a phone and was told that I was paying for the activation fee and taxes. I get the monthly bill and I now have to pay the real activation fee for Verizon. The one that I was charged in the store was just to set the phone up. Don't go here, just drive to the main store on College.
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Frequently Asked Questions About Verizon

What is Russell Cellular and who operates it?

Russell Cellular is an independently owned Verizon Authorized Retailer in Fayetteville, AR.

Where is the Verizon store located in Fayetteville, AR?

The store is located at 2737 Martin Luther King Blvd, Unit 1, Fayetteville, AR 72704.