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Brand Certified

Verizon

4.4
(405 reviews)

Business Details

(479) 587-8499

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2737 W Martin Luther King Blvd in Fayetteville, AR 72704

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2737 Martin Luther King Blvd, Fayetteville, AR
72704, United States

Hours

Reviews

4.4
405 reviews
5 stars
325
4 stars
22
3 stars
8
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like America and Krystal.

Mixed Experiences

While some customers had positive interactions, others reported poor service, misinformation, and unprofessional behavior from staff.

Store Management

Recent reviews indicate improvements in management and service quality, with customers noting a positive change compared to previous experiences.

Long Wait Times

Several customers expressed frustration over long wait times and inadequate staffing during their visits.

Product Issues

There were complaints regarding issues with products sold, including defective phones and unclear information about fees.
  • LC
    Lydia Conner
    Feb 18, 2026
    5.0
    America was amazing to help us. Customer Service was great!
  • PB
    Preston Brock
    Jan 30, 2026
    5.0
    Great, enjoyed watching america helping me ! The corporate store was so to me- lovely people here
  • SM
    steven meeks
    Jan 21, 2026
    5.0
    Mrs Martinez was very understanding and helpful. She answered all my questions, was very professional, and polite. It made my buying experience very pleasant.
  • LG
    Luis GB
    Jan 6, 2026
    1.0
    They only want to sell stuff. Zero empathy, zero customer service for issues with service they say call Verizon directly
  • CD
    Carlita Dalton
    Jan 2, 2026
    5.0
    Merica has been such a blessing. We were with AT&T for 30 years and her patience and kindness has won our family over. It's nice to feel like someone really wants to help! Great customer service!!

Frequently Asked Questions About Verizon

What is Russell Cellular and who operates it?

Russell Cellular is an independently owned Verizon Authorized Retailer in Fayetteville, AR.

Where is the Verizon store located in Fayetteville, AR?

The store is located at 2737 Martin Luther King Blvd, Unit 1, Fayetteville, AR 72704.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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