Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fayetteville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
352 reviews
5 stars
177
4 stars
46
3 stars
27
2 stars
24
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided helpful solutions, while others experienced confusion and misinformation.
Store Experience
Customers noted issues with long wait times and poor in-store service, with some expressing frustration over being ignored or receiving inadequate help.
Billing Issues
Multiple reviews mentioned problems with billing and activation processes, leading to dissatisfaction and confusion among customers.
Positive Interactions
Despite negative feedback, there were numerous mentions of specific employees providing excellent service, indicating that experiences can vary significantly.
- RRRita RothfussOct 29, 20255.0Colin was able to answer all my questions, except the new billing format, which by the way, I HATE it. Colin was patient, explained everything to my satisfaction.
- CJCheryl JanasOct 21, 20255.0Knowledgeable staff helped me save money. Considerate of my needs. Very helpful.
- SHsheryn holtenOct 19, 20251.0Husband and I got ignored.
- JVJoshoua VangOct 15, 20251.0Went to the store Monday October 13th. They said I had to contact customer service myself to initiate the process of splitting accounts. Took forever to talk to connect to any service agents. And no one really checked on me after going through and talking to more service agents after 45 minutes. Wasted my time no help whatsoever from the staff. Went to a different store in Fayetteville the next day, and the staff there gladly helped me and made the process way smoother by helping contact customer service on my behalf and saying that that this particular store should’ve done that for me. Horrible store. Bad service. Employees with zero awareness and people skills.
- JMJessi MoralesAug 16, 20251.0Definitely the only woman who was attending has no empathy, much less is she trained for customer service. I just needed her to help me with my SIM card and she asked me to be added to the account, okay I did it later that I needed my ID they were just excuses not to do her job. When she made me wait an hour for them to attend to me 2 weeks ago I had my baby and I had to make an effort to go and solve however she made me have a bad day with his bad attitude.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Fayetteville?
The Verizon store in Fayetteville is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products and brands does the Verizon Fayetteville store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, along with business cell phones, tablets, mobile hotspots, and laptops.
Can I schedule an appointment at the Verizon Fayetteville store?
Yes, you can schedule an in-store appointment online or through the My Verizon app to visit the store conveniently.
Does Verizon Fayetteville offer pickup and delivery services?
Yes, Verizon offers in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery options in select areas.
What mobile plans and internet services are available at Verizon Fayetteville?
The store provides various mobile plans, wireless internet plans, and voice plans tailored to residential and business customers.
What payment methods does Verizon Fayetteville accept?
They accept check payments, debit cards, and mobile NFC payments; cash-only payments are not required.
Is free Wi-Fi available at the Verizon Fayetteville store?
Yes, the store provides free Wi-Fi for customers visiting the location.
What popular restaurants are nearby Verizon Fayetteville where I can eat before or after shopping?
Close to the Verizon store, you can enjoy meals at Jimmy's Egg, King Burrito Grill and Cantina, Olive Garden, Jason's Deli, Red Lobster, and Starbucks for coffee.
Are there any convenient services near Verizon Fayetteville adjacent to shopping or dining?
Yes, nearby you'll find Walgreens for pharmacy and convenience shopping, LibertyX Bitcoin ATM for financial services, and Western Union for money transfers.
What nearby businesses can help if I need phone or electronic device repair while visiting Verizon Fayetteville?
uBreakiFix is a nearby electronics and mobile phone repair service located close to Verizon Fayetteville.