Verizon

Reviews

• AM

  Alex McNeel

  Jan 17, 2026
  2.0
  Whatever deal they make you, GET IT IN WRITING. I switched from AT&T and was promised many things, half of which ended up not being *exactly* true. Now I’m out almost $600 because they were supposed to pay off a phone I had from AT&T and didn’t, and I didn’t get the rebate card until nearly 2 months after the payment for that phone was due. The rebate card isn’t even usable! I’m having to call the rebate department to hopefully get a physical card sent to me because there’s no way to use the digital card. Really unhappy with Verizon!
• JJ

  Jlmclean

  Jan 11, 2026
  1.0
  Representative went to help other people while leaving me on his phone with other Verizon representative on the line and not even telling me what he was doing. Obviously did not want to help. Call ended and I just left because he obviously didn’t gaf.
• LM

  Lacey Morgan

  Jan 10, 2026
  5.0
  Clean, fast service returning phone.
• DP

  D P

  Dec 26, 2025
  1.0
  Agent was flat out rude and clearly felt put out at having to actually do any work. Would switch carriers based just on this woman’s nasty attitude
• RR

  Rita Rothfuss

  Oct 29, 2025
  5.0
  Colin was able to answer all my questions, except the new billing format, which by the way, I HATE it. Colin was patient, explained everything to my satisfaction.