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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,411 reviews
5 stars
1,219
4 stars
563
3 stars
239
2 stars
132
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with management and Geek Squad staff, leading to frustration and dissatisfaction.
Staff Knowledge
Customers reported a lack of product knowledge among staff, resulting in misinformation and inadequate assistance.
Inventory Issues
Several customers expressed disappointment with low inventory levels and issues with product availability, including 'ghost inventory' claims.
Positive Experiences
Despite negative feedback, some customers praised individual staff members for their helpfulness and positive shopping experiences.
Return and Repair Problems
Many reviews mentioned difficulties with returns and repairs, particularly regarding warranty claims and after-sales support.
- KPKristifier PaxtonNov 3, 20251.0The phone lines do not connect you to the store location. Bad customer service.
- JMJustin MooreNov 2, 20255.0If you want the best help in picking out a TV, ask for Drake. He’s awesome! With so many choices and different technologies, he knows what’s up. And in a world where customer service seems dead, he’s the guy who will go out of his way to be friendly and helpful. Thanks Drake!
- NRNancy RheesOct 24, 20251.0I bought a new HP laptop computer from the Best Buy in Fayetteville, AR. Scheduled their Geek squad to come to my house to set up. Got a text message from store that my appointment was the next day IN store. Called their store, and a very rude person informed me I would need to pay another 199.00 for the home visit after I already spent over $1,100 for computer and protection plan and scheduled set-up. I have purchased from Best Buy in Tulsa, OK many times and been very satisfied. If I could give the store in Fayetteville NO stars, I would!! Buyer BEWARE!!!!
- WFWilliam FoglemanOct 19, 20251.0I called before visiting to confirm if they would price match a CPU from Micro Center. The employee I spoke with assured me they could. After driving to the store and getting to checkout, I was told they only price match in-state and couldn’t do it. Frustrating experience and poor communication between staff.
- ACAndrejka COct 17, 20252.0Yesterday I brought my Sodastream cartridge to exchange for a refill. The person at the register, I think is a manager named Jey failed to give me a new cartridge, Jay gave me my old one back. Today I had to do a three hour round trip to get the cartridge refill. Then the lady with the snake tattoo on her forearm delayed me several minutes said she could not give me my replacement without Jey's confirmation returning the cartidge I purchased yesterday would not cause depletion in the stock .... ? I am not asking for a free cartridge... I want what I paid for... And Jey did not even glance at me, much less apologize for the inconvenience he caused me, which I wonder if it was on purpose?
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Fayetteville offer?
Best Buy in Fayetteville offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 464 E Joyce Blvd?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location provide curbside pickup service?
Yes, Best Buy Fayetteville offers curbside pickup service for customer convenience.
Is the Best Buy store accessible for customers with disabilities?
Yes, the Best Buy Fayetteville location has a wheelchair accessible entrance.
Does Best Buy in Fayetteville offer product repair services?
Yes, they provide service and repair through Geek Squad support available at the store.
Can I shop inside the Best Buy store in Fayetteville?
Yes, in-store shopping is available at this Best Buy location with no appointment required.
Are there any restaurants near Best Buy at 464 E Joyce Blvd?
Yes, nearby restaurants include Chicken Salad Chick, Steak 'n Shake, McDonald's, Andy's Frozen Custard, and Wingstop, perfect for grabbing a meal before or after your visit.
What nearby stores can I visit along with Best Buy in Fayetteville?
You can visit T.J.Maxx for clothing, Shoe Carnival for shoes and fashion accessories, and dressbarn for women's clothing, all close to Best Buy.
Are there any nearby service providers around Best Buy Fayetteville?
Yes, nearby services include Cadillac Auto Locksmith for locksmith needs, and multiple real estate agents like RE/MAX Associates and Mike Wilson, NWA Realtor.
How can I contact Best Buy Fayetteville for more information?
You can call Best Buy at +1 479-973-9524 or visit their website at https://stores.bestbuy.com/ar/fayetteville/464-e-joyce-blvd-351.html/