Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,433 reviews
5 stars
1,228
4 stars
569
3 stars
241
2 stars
134
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, particularly with management and Geek Squad staff, citing rudeness and lack of assistance.
Product Availability
Customers expressed frustration over inventory issues, including items being out of stock or misrepresented as available.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and dissatisfaction during the purchasing process.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
Return and Repair Issues
Customers faced challenges with returns and repairs, often feeling unsupported or misinformed about policies.
- DND Nichols2 days ago5.0I was helped by Ele she was amazing and upbeat. Got me in and out of the store with no worries. Give her a bonus. Customer service like that will keep the company around for a long time. 🙂👊🏻
- RRRondoJan 5, 20264.0We pick up delivery from here. Great set up and most of the time they answer door pretty quick. Easy pick up and go. Thanks
- DCDee CarrionJan 4, 20261.0Horrible service. My fiancé & I were very excited to buy a new TV from them, we usually buy all our stuff from them. We decided to take a chance on an open box TV, with the reassurance that we could return it if anything was found wrong! We got home, it had a defected screen on the top. My fiancé took it back to the store & of course the immediate blame was on us, they watched the footage on how THEIR employees loaded it & said we couldn’t return it. The least we wanted was an in store exchange, but was that offered no. We were more than willing to up our price for a functional TV. We will happily take our business elsewhere Best Buy.
- EMEve MDec 29, 20255.0Good variety of products, everything is well stocked, and the staff is generally nice. However, communication could be better. We were told to come back in an hour to pick up a phone after a transfer, but when we returned, the Geek Squad employee had no idea about it or who had left the phone. Overall a good store, but better staff communication would really improve the experience.
- DPDaniel PerezDec 27, 20251.0I took my AirPod max to get some repairs & I got them back with scratches (multiple scratches). & I only had them for 2 months. Geek squad are blaming on Apple and Apple are blaming on geek squad..
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Fayetteville offer?
Best Buy in Fayetteville offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 464 E Joyce Blvd?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location provide curbside pickup service?
Yes, Best Buy Fayetteville offers curbside pickup service for customer convenience.
Is the Best Buy store accessible for customers with disabilities?
Yes, the Best Buy Fayetteville location has a wheelchair accessible entrance.
Does Best Buy in Fayetteville offer product repair services?
Yes, they provide service and repair through Geek Squad support available at the store.
Can I shop inside the Best Buy store in Fayetteville?
Yes, in-store shopping is available at this Best Buy location with no appointment required.
Are there any restaurants near Best Buy at 464 E Joyce Blvd?
Yes, nearby restaurants include Chicken Salad Chick, Steak 'n Shake, McDonald's, Andy's Frozen Custard, and Wingstop, perfect for grabbing a meal before or after your visit.
What nearby stores can I visit along with Best Buy in Fayetteville?
You can visit T.J.Maxx for clothing, Shoe Carnival for shoes and fashion accessories, and dressbarn for women's clothing, all close to Best Buy.
Are there any nearby service providers around Best Buy Fayetteville?
Yes, nearby services include Cadillac Auto Locksmith for locksmith needs, and multiple real estate agents like RE/MAX Associates and Mike Wilson, NWA Realtor.
How can I contact Best Buy Fayetteville for more information?
You can call Best Buy at +1 479-973-9524 or visit their website at https://stores.bestbuy.com/ar/fayetteville/464-e-joyce-blvd-351.html/