Business Details
1308 N West Ave, El Dorado, AR
71730, United States
Certified by Verizon • Feb 22, 2026
(870) 690-0057
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/el-dorado-ar
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1308 N West Ave in El Dorado, AR 71730
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
320 reviews
5 stars
224
4 stars
40
3 stars
19
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of representatives like Bridget, Jazmine, and Manny.
Long Wait Times
Several reviews noted long wait times for service, with some customers expressing frustration over delays and the need for more staff.
Mixed Experiences
While many customers had positive interactions, there were also complaints about poor service and lack of assistance, indicating inconsistency in customer experiences.
Hidden Fees
Customers expressed dissatisfaction with unclear fees, particularly regarding activation charges that were not properly communicated.
Limited Selection
Some customers mentioned a lack of phone selection and inventory issues, leading to disappointment during their visits.
- RTRosanne ToddFeb 5, 20264.0Things were good. Just not much of a selection to choose from.
- VMVernon MarcantelJan 20, 20265.0The lady was very nice and polite
- EBElizabeth BuswellJan 7, 20265.0Bridgett was amazing very patient knowledgeable beyond words. Best experience have ever had at a Verizon store
- SGS. S. GentleDec 29, 20251.0Since it’s illegal to charge a fee for using a credit card, this business has decided to charge $3 for paying with cash instead. Not only does this unfairly target older adults who often prefer cash or checks, but the fee isn’t even recorded on receipts—making it hidden and deceptive. Passing credit card processing costs onto customers in this way is exploitation, and I’ll be filing a formal complaint with the Attorney General to address this predatory practice.
- KDkatie davisDec 22, 20251.0TERRIBLE CUSTOMER SERVICE!!!
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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