Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1308 N West Ave in El Dorado, AR 71730
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
306 reviews
5 stars
214
4 stars
39
3 stars
19
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of the staff, particularly mentioning individuals like Jazmine, Bridget, and Brittany.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge about products and services, which contributed to positive experiences.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding service delays and unhelpful staff.
Long Wait Times
Multiple customers noted long wait times in the store, which detracted from their overall experience.
Store Environment
Some reviews mentioned the store's atmosphere as awkward or unwelcoming, particularly when staff did not acknowledge waiting customers.
- JSJacy SmithNov 5, 20255.0Ashanti is super sweet & helpful!!😊
- BMbecky mathewsOct 8, 20255.0The representative was very helpful and patience with my lack of knowledge.
- SSShakyahOct 3, 20255.0My sales person was nice sweet and very helpful..her name is Bridget Lambert..
- LNLeonelle NashSep 23, 20255.0Jazmine was so helpful and she answered every question we could think of. We are not tech savvy so she really helped us to navigate our new phones.
- SRstacy robertsSep 23, 20255.0Fantastic service, my customer service guy was very knowledgeable and helpful
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is a local Verizon Authorized Retailer located at 1308 N West Ave, El Dorado, AR 71730.
What are the store hours for Russell Cellular in El Dorado?
Russell Cellular is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products does Russell Cellular offer?
Russell Cellular offers Verizon Wireless service, cell phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
Does Russell Cellular offer in-store or curbside pickup services?
Yes, Russell Cellular offers both in-store and curbside pickup services for customer convenience.
What payment options are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is Russell Cellular accessible for customers with disabilities?
Yes, Russell Cellular has a wheelchair accessible entrance to accommodate customers with disabilities.
Are appointments required to visit Russell Cellular?
No, appointments are not required; customers can visit Russell Cellular without prior scheduling.
Which other Verizon or mobile phone stores are near Russell Cellular?
Nearby mobile phone stores include Verizon and another Russell Cellular location, which can be options for customers seeking related services.
What nearby dining options are available near Russell Cellular?
Near Russell Cellular, customers can find several dining options including Whataburger, Domino's Pizza, and Andy's for meals before or after their visit.
Are there community services or thrift stores near Russell Cellular?
Yes, nearby community services and thrift stores include Goodwill Store | Donation Center | Career Services Center | Reentry Services and the Salvation Army Family Store.