Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Conway for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
374 reviews
5 stars
155
4 stars
44
3 stars
28
2 stars
27
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Store Experience
Numerous reviews highlight long wait times and inadequate staffing, leading to frustration among customers who felt ignored or dismissed during their visits.
Product Availability
Several customers expressed dissatisfaction with the availability of products, particularly new devices, leading to feelings of being misled about stock.
Staff Competence
There are mixed reviews regarding staff knowledge, with some customers feeling that employees were not adequately trained or informed about products and services.
Accessibility Issues
Some reviews noted that the store is not disability-friendly, with specific complaints about seating arrangements and restroom access.
- KMKali MullinaxOct 16, 20251.0I just became a Verizon customer. Apparently that was a huge mistake. We decided we didn’t like our Samsung devices and decided to go into the store to exchange them out. We live 45 min to an hour away so I called and spoke to will who said yes we have several iPhone 17 pros in stock. Got there and will was busy so we dealt with sunny. Big mistake. He informed us that in 45 minutes, they sold all of the iPhone 17 pros. All of them. They also didn’t have the series 11 Apple Watch. Interesting. All it was is that they were not going to get the commission so they were holding the phones. I will be reporting this to corporate and will not stop until there is some kind of repressions for good ole sunny who clearly has no business working with the public.
- TCTroy COct 11, 20251.0Always a terrible experience
- ESemma swartzlanderSep 15, 20255.0I went in for a new phone because I was about 6 generations behind, and my phone was bugging out. I walked in and Grace got me right away and the whole process took about 30 minutes. She was so helpful and walked me through everything, and I walked out with a new phone!
- PHPatrick HSep 8, 20251.0Refused to assist me with a trade in.
- JRJosh RowlandAug 7, 20251.0Went into the Conway store today to get a prepaid phone went in there found the phone it was $80 cheap phone went to buy it they said you cannot purchase it without turning it on and activating it what a scam Verizon is a joke.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Conway, AR?
The Verizon store in Conway is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of payment does the Verizon store accept?
The Verizon store accepts checks, debit cards, and mobile NFC payments, and it does not require cash only.
Can I schedule an appointment at the Verizon store in Conway?
Yes, you can schedule an in-store appointment through the My Verizon app or online to visit the Conway store.
Does the Verizon store offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What brands of smartphones are available at the Verizon store in Conway?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
What wireless services does Verizon in Conway provide?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Are there any other mobile phone stores near the Verizon store in Conway?
Yes, nearby mobile phone stores include Pela Case, Sprint Store By United Cellular, Sprint Store, and T-Mobile, providing alternatives for phones and accessories.
What dining options are nearby the Verizon store in Conway?
Nearby restaurants include Outback Steakhouse, 7 Brew Coffee, TGI Fridays, Raising Cane's, and Chipotle Mexican Grill, great for meals before or after your Verizon visit.
Are there any hotels near the Verizon store in Conway for travelers?
Yes, guests can find accommodations nearby such as Days Inn by Wyndham Conway and Home2 Suites by Hilton Conway for convenient stays.
How can nearby places like Simmons Bank and Jackson Hewitt Tax Service complement my visit to Verizon?
You can manage your finances or tax needs conveniently nearby at Simmons Bank and Jackson Hewitt Tax Service before or after purchasing or upgrading your Verizon services.