Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
15 reviews
5 stars
6
4 stars
1
3 stars0
2 stars
1
1 star
7
- JJJen JenJul 27, 20251.0took my phone in to have the back glass repaired after it fell and shattered. Mason did the repair and managed to get the broken glass all in the back of my phone. Weeks later, the battery began swelling and the phone didn’t function properly. I took it back to Best Buy and was told they can’t help. So I ended up taking my phone to apple and they told me a piece of glass pierced my battery causing the battery to swell and nearly blow up. Mason also scratched my front glass up during the repair after insisting he had to remove my glass screen protector. I was told to email the manager, Chris, and leave a voicemail for him to resolve the issue. I did that multiple times and got no response. Thankfully Apple was more than willing to fix his mess and replaced my battery and screen at no cost. Just go to Apple and save yourself the trouble.
- SRScherice RoarkMay 9, 20241.0If I could give them a negative score I would! Worse experience ever!!!!! Called and made an appointment to get my dryer repaired the said the would be there on Thursday May 9 between 12:30 and 4:30 left work early to be there just to find out that the tech called my husbands phone to say he had a cancellation could he come early my husband not able to answer phone at work! So when he didn’t get an answer wouldn’t you think no I guess I can’t go early!! But no this idiot comes to our house 2 hours early and takes a picture saying nobody was home! No you idiot nobody was home until Noon. I left work early waited all afternoon to find out they came early! Then the idiots said we reschedule your repair for next Thursday who does that they don’t know my schedule! No sense arguing with these idiots! They don’t care it’s not disrupting their schedules. Never shopping there again my business is going somewhere else!
- DBdale blackSep 26, 20221.0Calling to ask any kind of question is pointless this is the worst company customer service I have ever experienced in my life. I don't know if they farm out their customer service to another country but it sounds like they do. And the person who answers the phone knows absolutely nothing even though the ivr system tells me they're getting an expert. The only thing an expert can tell me is I would need to bring an item into the store to find out. I have tried to support Best buy being one of the last electronic stores you can walk into but after this call might as well just order from Amazon or Walmart.
- MRMD RobinsonNov 20, 20211.0No account - No repair
- JJJanetJan 9, 20195.0Great service!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Conway offer?
Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, and appliance repair.
Where is Geek Squad located in Conway, AR?
Geek Squad is located at 600 Elsinger Blvd, Conway, AR 72032, United States.
What are the operating hours of Geek Squad at Best Buy in Conway?
Geek Squad is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule service with Geek Squad in Conway?
You can schedule service with Geek Squad either in-store at 600 Elsinger Blvd or online via their website.
What is the contact phone number for Geek Squad in Conway?
The local phone number for Geek Squad in Conway is +1 501-328-3147.
Does Geek Squad have any special deals currently?
Yes, Geek Squad offers special Black Friday Deals, which you can find more about on their store webpage.
Is there a Best Buy store near Geek Squad in Conway?
Yes, Geek Squad is located inside Best Buy, which is an electronics and appliance retail store nearby.
What nearby retail stores can I visit after my service at Geek Squad?
Nearby retail options include Spencer's for clothing and t-shirts, Burlington for clothing, and Buckle for shoes and men's clothing.
Are there any places nearby where I can ship or receive packages?
Yes, Staples and UPS Alliance Shipping Partner are nearby locations offering shipping and printing services; there is also an Amazon Locker nearby for package pickup.
Can I rent tools or sporting goods near Geek Squad at Best Buy?
Yes, The Home Depot offers tool rentals nearby, and DICK'S Sporting Goods provides sporting goods, bicycle sales, and bike rentals close to Geek Squad.