Geek Squad

2.9
15 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
600 Elsinger Blvd, Conway, AR
72032, United States

Hours

Reviews

2.9
15 reviews
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7
  • JJ
    Jen Jen
    Jul 27, 2025
    1.0
    took my phone in to have the back glass repaired after it fell and shattered. Mason did the repair and managed to get the broken glass all in the back of my phone. Weeks later, the battery began swelling and the phone didn’t function properly. I took it back to Best Buy and was told they can’t help. So I ended up taking my phone to apple and they told me a piece of glass pierced my battery causing the battery to swell and nearly blow up. Mason also scratched my front glass up during the repair after insisting he had to remove my glass screen protector. I was told to email the manager, Chris, and leave a voicemail for him to resolve the issue. I did that multiple times and got no response. Thankfully Apple was more than willing to fix his mess and replaced my battery and screen at no cost. Just go to Apple and save yourself the trouble.
  • AB
    Andrea Bratton
    Dec 24, 2023
    1.0
    Absolutely a terrible experience. Had to get corporate involved to prove I had a protection plan on my PC to get it looked at.
  • GP
    Gordon Perkins
    Feb 21, 2023
    2.0
    I'm not a fan anymore.
  • MR
    MD Robinson
    Nov 20, 2021
    1.0
    No account - No repair

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Conway offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, and appliance repair.

Where is Geek Squad located in Conway, AR?

Geek Squad is located at 600 Elsinger Blvd, Conway, AR 72032, United States.