Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,605 reviews
5 stars
850
4 stars
380
3 stars
153
2 stars
60
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff helpful while others reported long wait times and unprofessional behavior.
Product Availability
Frequent complaints about low stock and unavailability of advertised items, leading customers to shop elsewhere.
Pricing
Customers noted high prices and a perception of being overpriced compared to competitors.
Store Experience
Store layout and organization received criticism, with some customers finding it confusing and poorly maintained.
Positive Staff Interactions
Several customers praised specific employees for their helpfulness and knowledge, indicating some positive experiences.
- SHStacey Hardee1 day ago1.0Deplorable, unacceptable and ridiculous! Absolute worst example of customer service I have ever experienced. I will NEVER buy anything from "Worst Buy" again. All seems great initially, but once they get your money and you get a poor quality product, you are on your own! I have over 150 conflicting messages from the last 4 months. Still no resolution! Run, go anywhere but here!
- TPTrey Prunty5 days ago5.0I had run into an issue with a product but Logan and Angelina were able to guide me through the problem and get the help I needed. My final point of contact was the store Manager Skyler, who was also very pleasant and helpful. Will use again in the future. Mistakes happen.
- DMDeWayne MNov 8, 20255.0In and out fast
- CDChristopher DavisNov 2, 20251.0I walked into Best Buy today and was immediately hounded by employees. I hadn’t been in the store for two minutes before I was being followed and approached repeatedly — even when I tried to walk in a different direction just to browse in peace. There’s a big difference between offering help and hovering. This was uncomfortable, intrusive, and honestly insulting. Customers shouldn’t feel like suspects the moment they walk through the door. If you can’t even let someone shop for a couple of minutes without breathing down their neck, you’re doing something wrong. Give people space — that’s basic retail respect.
- BRBike RiderOct 20, 20253.0They had what I wanted but it took me a long time to get it. Seemed understaffed.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Conway, AR?
Best Buy Conway is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at 600 Elsinger Blvd offer curbside pickup?
Yes, Best Buy Conway offers curbside pickup services for your convenience.
Can I get Geek Squad support at this Best Buy location?
Yes, you can get expert advice and Geek Squad support at the Best Buy location in Conway.
Is Best Buy Conway wheelchair accessible?
Yes, Best Buy Conway has a wheelchair accessible entrance to accommodate all customers.
What types of products can I shop for at Best Buy in Conway?
You can shop for TVs, computers, appliances, and much more at Best Buy Conway.
What payment methods are accepted at Best Buy Conway?
Best Buy Conway accepts debit cards and checks, and does not require cash only payments.
Are there other electronics or appliance stores near Best Buy Conway?
Yes, there are several nearby electronics and appliance stores including another Best Buy location and The Home Depot, which also offers appliances.
Where can I find sporting goods and bike rentals near Best Buy Conway?
DICK'S Sporting Goods, located near Best Buy Conway, offers sporting goods and bike rentals making it convenient for customers to shop for sports equipment nearby.
What are some nearby stores for clothing and shoes near Best Buy Conway?
Nearby you can find Spencer's, Burlington, Buckle, Chacos, and The Good Feet Store for a variety of clothing and shoe shopping options.
Are there convenient shipping and printing services close to Best Buy Conway?
Yes, Staples and UPS Alliance Shipping Partner are nearby and provide office equipment, printing services, and shipping center facilities for your needs.