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Best Buy

4.1
(1637 reviews)

Business Details

600 Elsinger Blvd, Conway, AR
72032, United States
(501) 328-3147

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
600 Elsinger Blvd, Conway, AR
72032, United States

Hours

Reviews

4.1
1,637 reviews
5 stars
867
4 stars
386
3 stars
154
2 stars
62
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.

Inventory Issues

Frequent complaints about limited stock and inaccurate online inventory listings, leading to frustration among customers.

Mixed Staff Experiences

While some customers praised friendly and helpful staff, others noted a lack of engagement and professionalism from employees.

Return and Refund Problems

Several reviews highlighted difficulties with returns and refunds, including confusing policies and unhelpful responses from management.

Store Condition

Reports of uncleanliness and disorganization in the store contributed to a negative shopping experience for some customers.
  • EJ
    Eric Jones
    Feb 7, 2026
    1.0
    Beware of the 15 day return policy. Just found out on day 19 that my automatic document feeder on the scanner of this $500 canon printer doesnt work and my options in the store were 1) go through the manufacturer or 2) buy a $50 best buy warranty to get my original purchase price back or to exchange. This is why Amazon is killing these companies. 15 day exchange window is not competitive. Instead of getting it exchanged I went ahead and bought the same model off of Amazon. It was $100 cheaper and comes with a hassle free 30day return.
  • HH
    Hot Head
    Jan 27, 2026
    1.0
    looking at computers, couldn't get anyone to pay any attention to us. so we left..no one cared.
  • TG
    Terrina Griggs
    Jan 20, 2026
    4.0
    I needed tech assist on my phone. The guys were very helpful.
  • LL
    Lona L
    Jan 15, 2026
    5.0
    Geek squad was fast and helpful . They corrected my issue in just a few minutes
  • RD
    Robert Davis
    Jan 14, 2026
    1.0
    The worst Best Buy I've ever visited across the USA. Store is uncleanly, litter on floor, dirty countertops, stock is limited or non existent (unless you want a TV, overstocked on TV's). Popped in last week to try and find an Antenna adapter for my car (online showed as available), it was not in stock. Today i ordered a laptop for work which also showed as available in-stock ready for pickup in 1 hour. After purchasing, it shows pickup available in 1 week (8 days from now), or i could have it shipped to my house for free in 2 days. INSANE. Best buy... this is why i have not purchased from you since 2024. Absolutely terrible in store experience, absolutely pathetic online experience. TRULY, i should have purchased from Walmart or Amazon, both companies are faster and at least have accurate stock quantities listed. Never again, you've lost a customer for life.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Conway, AR?

Best Buy Conway is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy at 600 Elsinger Blvd offer curbside pickup?

Yes, Best Buy Conway offers curbside pickup services for your convenience.

Brand Certified Facts from Best Buy

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