Cricket Wireless Authorized Retailer

Reviews

• JR

  Jennifer Roberson

  2 days ago
  5.0
  Julie was very polite and courteous. She greeted me when I walked in the door. She also assisted with getting all my information transferred to the new device. I am completely satisfied. Thank you
• JM

  Joe Mics

  Feb 14, 2026
  5.0
  I switched from T-Mobile and it was honestly the best decision I could have made for my family and I, walked out with all new iPhones at $0 and, my plan went from $400 with tmobile to $100 a month with cricket. I’ll be recommending cricket to everyone. The Bryant location is the best you’ll find around, they have some lovely ladies that help set up all of our devices with all of our info transferred! I appreciate all the effort from these girls they deserve a raise, the best of the best!
• BT

  Brittni Taskey

  Feb 10, 2026
  5.0
  Jazlyn was the sweetest, most patient & knowledgeable Cricket team member I've ever had the pleasure of dealing with. She went above & beyond in helping us with everything we needed. We will ONLY go to this location for here on out. We both felt heard & respected after explaining a negative experience we had in the past at another location. Very personable & eager to help. Thanks girl. ✨️
• CM

  Cleva Michael

  Feb 9, 2026
  5.0
  Julieta and Carmen were the best! Helped me out so much and I will always choose this location! They deserve a raise 😊
• RB

  Robbie Burchfield

  Jan 18, 2026
  1.0
  GOOD BYE Cricket after being a 15 YEAR!!!! loyal customer because of Jazlyn we left cricket and went to T-Mobile We have had a 5 line family plan with cricket for 15yrs went last week to attach a different phone to our existing line and change the number we found out very quickly Jazlyn is under trained to do her job ended up canceling a line from our 5 line plan and adding an extra plan so we now had 2 seprate plans one with 4 lines and one with 1 line we explained that that was not what we wanted so Jazlyn then canceled the 1 line and added it back to the original plan but we got charged cancelation fees and activation fees totaling about $140 that we had no choice but to pay right then due to the way cricket bills. We spent all night on the phone with cricket customer service to get it straightened out only to be told we need to go back to the Bryant store and speak to the manager and have them to fix it. Went back the next day and find out that Jazlyn is a store manger and she told my wife that those mistakes was my wife's fault and she wasnt chaning anything. She was told we would have a new phone service by the end of the weekend so just want tell Jazlyn thank you for your lack of experience because we went down the road to T mobile got a much better plan and coverage and now have 6 lines instead of 5 and our bill is $10 less per month than it was at cricker with a locked in price for 5yrs so before you go to Cricket in Bryant and deal with under qualified staff save your self some time, trouble and money and go to T mobile

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