Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3050 Harrison St in Batesville, AR 72501
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
317 reviews
5 stars
235
4 stars
27
3 stars
19
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Forrest, David, and Sami.
Long Wait Times
Numerous reviews highlighted long wait times due to insufficient staffing, with some customers waiting over two hours for service.
Billing Issues
Several customers reported frustrations with unexpected charges and difficulties in resolving billing discrepancies, leading to dissatisfaction with the service.
Mixed Experiences
While many customers had positive experiences, others reported rude service and lack of acknowledgment upon entering the store.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- ABAlysha Bradley4 days ago5.0Forrest helped me upgrade my phone. He was so helpful and very nice!
- WWweazzersrsDec 18, 20251.0If you manage to make your phone screen inaccessible and need to get your internal storage, you're screwed. They tell you to send it off to another company for 'hundreds' of dollars because they don't have the tools to access the phones they sell and service. A scam of a phone company.
- CPCrystal PuckettDec 17, 20255.0Great deals, service and customer service!
- OHold hickoryDec 6, 20251.0Tried to make me pay a restocking fee for their mistake after employee brought me the wrong phone. Had to get a refund and start whole process over. Also if you're going there be prepared to be there for at least an hour and a half.
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Russell Cellular in Batesville offer?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Verizon Authorized Retailer at 3050 Harrison St in Batesville?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Batesville, AR?
The Verizon store is located at 3050 Harrison St, Ste A, Batesville, AR 72501, USA.
Does Russell Cellular in Batesville provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
What payment options are accepted at the Verizon store in Batesville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store at 3050 Harrison St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of services does Russell Cellular in Batesville provide?
Services include wireless service, mobile service, home phone service, and home internet.
Are there any nearby restaurants where I can eat before or after visiting Russell Cellular at 3050 Harrison St?
Yes, nearby restaurants include Mi Pueblito Mexican Restaurant, Natalie’s (southern cuisine), and Pizza Hut, offering a range of dining options near the store.
What fitness or wellness centers are close to Russell Cellular in Batesville?
Anytime Fitness gym, Blush Salon Spa and Boutique, Top Nails salon, Massages by Kennedi, and City Nails spa are nearby for fitness and wellness services.
Are there other mobile phone stores near the Verizon location at 3050 Harrison St?
Yes, nearby mobile phone stores include another Verizon store, Russell Cellular, Walmart Batesville - Harrison St, and T-Mobile.