Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3050 Harrison St in Batesville, AR 72501
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
312 reviews
5 stars
233
4 stars
27
3 stars
19
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Forrest, David, and Sami.
Long Wait Times
Several reviews highlighted long wait times in the store, with some customers waiting over two hours for assistance due to insufficient staffing.
Billing Issues
Customers expressed frustration over unexpected increases in their bills and issues with account discounts not being honored.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including rudeness and lack of acknowledgment upon entering the store.
Product Availability
Some customers noted that the store was poorly stocked and had issues with receiving the correct products.
- TRTanya Runyan4 days ago3.0One person working. I was thankfully the second person in when the store opened. But several in after me that had to wait a good while. The lady that helped me was working as fast as she could. But definitely need more help. Verizon is extremely expensive! Been with them 20 plus years. Would love to change service to something cheaper.
- AUAmanda UtterNov 15, 20255.0He was very friendly and helped get a new phone and lower bill!
- TDTroy DavisNov 14, 20255.0Great service and smart component works who really go above and beyond with their help
- DUDagoth UrOct 2, 20251.0They're always increasing my bill and any time I go in to change something they've added another line to my account. Left them for good!
- GMGary MorningstarSep 29, 20255.0Gracie was a lot of help and very informative.
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Russell Cellular in Batesville offer?
Russell Cellular offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Verizon Authorized Retailer at 3050 Harrison St in Batesville?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Batesville, AR?
The Verizon store is located at 3050 Harrison St, Ste A, Batesville, AR 72501, USA.
Does Russell Cellular in Batesville provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
What payment options are accepted at the Verizon store in Batesville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store at 3050 Harrison St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of services does Russell Cellular in Batesville provide?
Services include wireless service, mobile service, home phone service, and home internet.
Are there any nearby restaurants where I can eat before or after visiting Russell Cellular at 3050 Harrison St?
Yes, nearby restaurants include Mi Pueblito Mexican Restaurant, Natalie’s (southern cuisine), and Pizza Hut, offering a range of dining options near the store.
What fitness or wellness centers are close to Russell Cellular in Batesville?
Anytime Fitness gym, Blush Salon Spa and Boutique, Top Nails salon, Massages by Kennedi, and City Nails spa are nearby for fitness and wellness services.
Are there other mobile phone stores near the Verizon location at 3050 Harrison St?
Yes, nearby mobile phone stores include another Verizon store, Russell Cellular, Walmart Batesville - Harrison St, and T-Mobile.