You can't get anyone on phone. Customer service is awful. I'm about to take 4 customers away from cricket because of customer service. And I'll pay other peoples bill to leave them to
SF
Sun Flower
Aug 7, 2025
5.0
Great customer service
KW
Karen Ware
Jan 12, 2024
5.0
I love this store omg ❤️❤️✌🏾
WM
Willie McCall
Dec 11, 2022
1.0
I’m very disappointed in the service of this store. I recently bought a phone 2 Dec with the impression I would be able to use in Nigeria if I was to pay in full. I later find out by customer service it wasn’t true. I attempt to return the phone for 2 days under the 7 day return policy the store refuse to receive it. I sat in the for 3 hours waiting while Ms. King assist me with calling around to help with the return policy. When it came upon closing she asked if I could come back tomorrow. Saturday @10am I met Brittney Perry I politely explained what happened. She snaps the store could only give me a dollar. She said she would make a call and called the Police claiming I was trespassing and harassing her. I only asked about the return. After customer and progressive leasing express to return and refund the district manager refused.