Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,802 reviews
5 stars
994
4 stars
423
3 stars
187
2 stars
59
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report poor service and long wait times.
Product Availability
Customers appreciate the wide selection of electronics, but many express frustration over items being out of stock or misrepresented online.
Store Experience
The store is noted for being clean and well-organized, but several customers report issues with staff availability and responsiveness.
Delivery Issues
Numerous complaints about delivery scheduling and execution, with customers experiencing cancellations and poor communication.
- CNChase Neblett3 days ago5.0I highly recommend their curbside pick up. They make it extremely easy and the employees who bring the items out are always very quick and friendly!
- ZSZach SchemelJan 5, 20265.0We bought a computer with Lily in the tech department. She was extremely helpful and a great problem solver.
- TBTimothy BarnhillJan 2, 20261.0Sells staff in the tv section were not interested in serving someone wearing overalls and work boots. I was in the market to purchase a home entertainment center for my wife. The sells staff had nothing for me and could care less about my questions. As I left the store I mentioned to the manager about the issue. He assured me he would handle the matter. My son was in the check out line and said that as soon as I walked out the manager and others laughed about the matter. This was at the Tuscaloosa store 01/02/26 at about 4pm. At this point I am done with best buy but maybe if your staff was more considerate you would have more customers
- HPHunter PowellDec 30, 20255.0They have every electronic device you can think of!!
- GWGreg WilsonDec 23, 20251.0One word: lazy. By far the worst customer service of any store I've visited. I stood in this store after speaking with a representative for 30 minutes no one offering to help. After waiting for an associate to finish a transaction, they not only walked away, but chose not to acknowledge me at all. The store was not busy. However, they chose to avoid customers as if they do not need our money during difficult these times. I walked in around 7pm. Found my product at Walmart at 7:25pm then left.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Tuscaloosa?
Best Buy in Tuscaloosa is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
Yes, this Best Buy offers curbside pickup to make your shopping experience more convenient.
What types of products can I find at Best Buy in Tuscaloosa?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy store.
Is the Best Buy store wheelchair accessible?
Yes, the Best Buy location in Tuscaloosa has a wheelchair accessible entrance.
Does Best Buy offer Geek Squad support and in-store pickup?
Yes, Best Buy provides expert Geek Squad support and in-store pickup options for your convenience.
What payment methods does Best Buy Tuscaloosa accept?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Are there any seafood restaurants near Best Buy Tuscaloosa?
Yes, The Juicy Crab, a Cajun and seafood restaurant, is located near Best Buy Tuscaloosa and is a great option for grabbing a meal before or after your visit.
Where can I find a hair salon close to Best Buy Tuscaloosa?
The Hair Ple’ Suite and SportClips are nearby hair salons where you can get beauty services near Best Buy Tuscaloosa.
Are there any health and wellness centers near Best Buy?
Yes, QC Kinetix (Tuscaloosa) and Massage Envy - Tuscaloosa are close by and offer pain management and wellness services.
Can I explore retail shopping near Best Buy in Tuscaloosa?
Definitely! Nearby retail stores include Alumni Hall for sportswear, American Eagle & Aerie, Soma, lululemon, and more for clothing and fashion accessories.