Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,784 reviews
5 stars
981
4 stars
420
3 stars
187
2 stars
59
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Availability
Customers noted issues with product availability and order fulfillment, including incorrect items and delays.
Store Experience
Some customers enjoyed a clean and organized store, while others experienced long wait times and lack of assistance.
Management Issues
Several reviews highlighted dissatisfaction with management, particularly regarding handling customer complaints and service quality.
Positive Staff Interactions
Certain employees received high praise for their knowledge and assistance, creating positive shopping experiences for some customers.
- RDRonnie Dread3 days ago1.0Went in to get my bios firmware updated they Uninstalled everything and didnt reinstall windows 11 properly I paid 179 dollars and couldn't even get connected to an associate at the store directly bruh
- BMBrenda MoultonNov 2, 20255.0Love the Tuscaloosa Best Buy
- EGeldon griffonOct 28, 20255.0They all very nice appliances with great prices at Best Buy
- KSKelly SladeOct 13, 20251.0Would give negative stars if I could, I went in to get my brand new laptop fixed and they made me pay $180 (which they told me would only be $100 when I first went in) to buy a membership just to reinstall the iOS. Every time I went in, the employees were rude and constantly checking their watches rather than actually help me figure what option was best for my laptop. Now my laptop has a ton of problems booting up and doesn’t have a log-in.
- CLChuck LonginoOct 5, 20251.0Wrong color for Apple CarPlay kit. Did not tell me I needed factory mounts. Could not talk to installer. Had to drive 70 miles to nearest installer only to have him tell me that the Tuscaloosa store screwed up my order. Total incompetency at the Tuscaloosa store. Wasted a whole morning and afternoon. Went to Mobile Electronics and they installed a new kit, had the factory mounts, and tinted my windows in less than an hour. One is the lowest score I could give.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Tuscaloosa?
Best Buy in Tuscaloosa is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
Yes, this Best Buy offers curbside pickup to make your shopping experience more convenient.
What types of products can I find at Best Buy in Tuscaloosa?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy store.
Is the Best Buy store wheelchair accessible?
Yes, the Best Buy location in Tuscaloosa has a wheelchair accessible entrance.
Does Best Buy offer Geek Squad support and in-store pickup?
Yes, Best Buy provides expert Geek Squad support and in-store pickup options for your convenience.
What payment methods does Best Buy Tuscaloosa accept?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Are there any seafood restaurants near Best Buy Tuscaloosa?
Yes, The Juicy Crab, a Cajun and seafood restaurant, is located near Best Buy Tuscaloosa and is a great option for grabbing a meal before or after your visit.
Where can I find a hair salon close to Best Buy Tuscaloosa?
The Hair Ple’ Suite and SportClips are nearby hair salons where you can get beauty services near Best Buy Tuscaloosa.
Are there any health and wellness centers near Best Buy?
Yes, QC Kinetix (Tuscaloosa) and Massage Envy - Tuscaloosa are close by and offer pain management and wellness services.
Can I explore retail shopping near Best Buy in Tuscaloosa?
Definitely! Nearby retail stores include Alumni Hall for sportswear, American Eagle & Aerie, Soma, lululemon, and more for clothing and fashion accessories.