Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Troy’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
398 reviews
5 stars
335
4 stars
19
3 stars
11
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individual employees like Cody, Johnathan, and Tabatha.
Technical Assistance
Customers frequently mentioned the store's ability to resolve technical issues with phones, including virus removal, data transfer, and troubleshooting problems.
Wait Times
Several reviews noted long wait times for assistance, with some customers expressing frustration over being ignored or left unattended.
Store Environment
The store was described as clean and well-located, but some customers suggested that it could benefit from having more staff to improve service efficiency.
- SRShelia RileyDec 30, 20255.0Elaine and her coworker were extremely polite and patient with my phone and trying to figure out what was wrong. She found the problem and fixed it after some trial and error. I would have never figured it out on my own. Thank you so much!!!!!
- LBLaShawan BryantDec 15, 20255.0I've had this new phone for 1 minute and I can already tell it's much better. This store made it convenient for me to get a new phone and made sure I was all good to go and up and running before I walked out the door.
- RSRonnie SmartNov 29, 20255.0Easy to pay my hill at this store. They also help me with pop ups when I come in. They treat me kindly and no other store does the same for me and that's why I am loyal to this on here in troy Alabama
- EDEddie Jason DickensonNov 2, 20251.0Went in to pay my bill and after 30 min of standing there without anybody even speaking to me I decided to leave make a really improve on their customer service
- AVAlejandro Vegas-GutierrezOct 20, 20251.0I waited 47 minutes to be assisted. There were 3 employees and no one acknowledged my presence to, at least, tell me to be patient.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Troy, AL?
The Verizon store is located at 1112 Highway 231 S, Troy, AL 36081.
What are the operating hours for the Verizon store in Troy?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required, but you can call to make one if you prefer.
What brands of smartphones and devices are available at the Verizon store?
The store carries devices from Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless.
Can I pay my Verizon bill in-store at the Cellular Sales location?
Yes, you can pay your Verizon bill in-store at Cellular Sales on Highway 231 S.
Does the Verizon store offer wireless plan upgrades and accessories?
Yes, the store provides help upgrading your Verizon wireless plan and offers a variety of wireless accessories.
What payment options are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, MasterCard, and Visa.
Are there any restaurants near the Verizon store for a meal before or after shopping?
Yes, nearby eateries include Quiznos, Crowe's Chicken, Church's Texas Chicken, Golden Crane Japanese Restaurant, Taco Bell, Chicken Salad Chick, American Deli, Pizza Hut, Cook Out, and Hardee's.
What nearby services can I use in the area around the Verizon store?
Nearby services include Service Loan South and Security Finance for loans, CoinFlip Bitcoin ATM for currency exchange, Trojan Nails salon, Rehab Associates for physical therapy, and Palm Beach Tan tanning salon.
Is there a place nearby where I can get my car washed while visiting the Verizon store?
Yes, Car Wash USA Express is located nearby offering car wash and auto detailing services.