Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Troy’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
395 reviews
5 stars
332
4 stars
19
3 stars
11
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Cody, Tabatha, and Johnathan.
Technical Assistance
Customers frequently mentioned receiving effective help with phone issues, including virus removal, data transfer, and troubleshooting.
Wait Times
Some customers expressed frustration with long wait times and understaffing during busy periods.
Product Knowledge
The staff was noted for their thorough understanding of products and services, helping customers make informed decisions.
Store Environment
The store was described as clean and well-located, though some customers suggested improvements in inventory display.
- EDEddie Jason DickensonNov 2, 20251.0Went in to pay my bill and after 30 min of standing there without anybody even speaking to me I decided to leave make a really improve on their customer service
- AVAlejandro Vegas-GutierrezOct 20, 20251.0I waited 47 minutes to be assisted. There were 3 employees and no one acknowledged my presence to, at least, tell me to be patient.
- EBEdgar Jeffrey BlockerOct 14, 20255.0This location is always helpful to my needs. Better help than the Dothan and Montgomery locations. If you need the help, you have to go to this store! Shorter drive and a better experience.
- WLWilliam stacy LeeOct 13, 20255.0My phone was NOT working properly at all. I went to this location and they found the issues and got my back up fixed. So I don't have to buy a new cellphone now. Thank you all for your help
- JBJt BoswellSep 14, 20255.0This particular Verizon location is knowledgeable of their products. The folks at Walmart explained to me the incorrect information and this location was able to explain it thoroughly enough for me to understand it all. Walmart may have told me the wrong information to be able to upsell me on more things. This is an honest location.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Troy, AL?
The Verizon store is located at 1112 Highway 231 S, Troy, AL 36081.
What are the operating hours for the Verizon store in Troy?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required, but you can call to make one if you prefer.
What brands of smartphones and devices are available at the Verizon store?
The store carries devices from Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless.
Can I pay my Verizon bill in-store at the Cellular Sales location?
Yes, you can pay your Verizon bill in-store at Cellular Sales on Highway 231 S.
Does the Verizon store offer wireless plan upgrades and accessories?
Yes, the store provides help upgrading your Verizon wireless plan and offers a variety of wireless accessories.
What payment options are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, MasterCard, and Visa.
Are there any restaurants near the Verizon store for a meal before or after shopping?
Yes, nearby eateries include Quiznos, Crowe's Chicken, Church's Texas Chicken, Golden Crane Japanese Restaurant, Taco Bell, Chicken Salad Chick, American Deli, Pizza Hut, Cook Out, and Hardee's.
What nearby services can I use in the area around the Verizon store?
Nearby services include Service Loan South and Security Finance for loans, CoinFlip Bitcoin ATM for currency exchange, Trojan Nails salon, Rehab Associates for physical therapy, and Palm Beach Tan tanning salon.
Is there a place nearby where I can get my car washed while visiting the Verizon store?
Yes, Car Wash USA Express is located nearby offering car wash and auto detailing services.