Business Details
24919 John T Reid Pkwy, Scottsboro, AL
35768, United States
Certified by Verizon • Feb 22, 2026
(256) 677-6088
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Scottsboro, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
368 reviews
5 stars
274
4 stars
28
3 stars
12
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of excellent and poor customer service experiences, with some employees being praised for their knowledge and friendliness, while others were criticized for rudeness and lack of assistance.
Employee Knowledge
Many reviews highlighted the staff's knowledge and ability to answer questions effectively, contributing to positive experiences.
Wait Times
Several customers expressed frustration with long wait times and inadequate staffing during busy periods, leading to negative experiences.
Store Environment
The store was generally described as clean and welcoming, with some customers appreciating the friendly atmosphere.
- DED EvettFeb 2, 20265.0Excellent
- MHMary J HortonJan 13, 20265.0Thank you !!
- BGBrad GarmanyJan 13, 20265.0The service reps have a great attitude and knowledgeable. Very satisfied.
- RJRichard JohnsonJan 9, 20265.0Excellent service even with my many questions. She explained everything several times as I had questions. Could not have a better sales person.
- KCKim CameronDec 7, 20255.0Very nice young man. he helped and was experienced in everything we needed with our phone.
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Certified February 22, 2026Yext Knowledge Graph
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