Verizon

4.6
287 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Pelham’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2254 Pelham Parkway, Pelham, AL
35124, United States

Hours

Reviews

4.6
285 reviews
5 stars
240
4 stars
13
3 stars
9
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient throughout their experiences.

Sales Experience

Many reviews highlighted smooth and efficient sales processes, with staff assisting customers in selecting the right products and plans.

Technical Support

Several customers noted the staff's ability to resolve technical issues and assist with phone setups effectively.

Store Environment

The store was described as clean and well-maintained, contributing to a positive shopping experience.

Mixed Experiences

While many had positive interactions, some customers reported confusion regarding promotions and issues with staff knowledge.
  • BY
    Brandon Yates
    Oct 19, 2025
    5.0
    I came in with questions about a phone upgrade and Kate was extremely helpful. She walked me through my options and explained them in detail. She helped me compare and contrast and helped me find the right upgrade path for me. She made sure we were aware of all our potential benefits. She was also very polite and pleasant throughout. Thanks Kate.
  • MK
    Maggie Kessler
    Aug 23, 2025
    5.0
    John was very helpful! I ended up going to the Apple Store because I needed a phone asap and couldn’t wait for shipping, but he was very nice!
  • BO
    Becky Overton
    Aug 16, 2025
    5.0
    Very helpful in helping me pay my bill. Customer service over the phone SUX!!!
  • KM
    Kathryn Mooney
    Aug 2, 2025
    5.0
    We came in to add a line and had the best experience! Cailyn was AWESOME. She was so kind, explained our options very clearly, and could not have been more helpful. She was so patient with our questions! We were prepared to be stuck for a long time, but it was so fast, super clear, and after adding my nursing license, we walked out saving money! Every team member was VERY professional. This was by far the best phone buying experience we’ve ever had!
  • MM
    Michael Moody
    Jun 26, 2025
    4.0
    Asked for help. Very willing and courteous

Frequently Asked Questions About Verizon

Where is the Verizon store located in Pelham?

The Verizon store is located at 2254 Pelham Parkway, Pelham, AL 35124.

What are the operating hours of the Verizon store at 2254 Pelham Parkway?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.