Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ozark, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
266 reviews
5 stars
223
4 stars
12
3 stars
6
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Staff Professionalism
While most reviews highlighted the professionalism of the staff, some customers reported instances of rudeness and unprofessional behavior from certain employees.
Store Experience
Customers generally enjoyed their visits, noting quick service and a pleasant atmosphere, although some mentioned issues with long wait times and staff shortages.
Technical Assistance
Several reviews mentioned that staff were effective in resolving technical issues and providing assistance with phone upgrades and activations.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected fees and pricing, suggesting that the store's pricing practices could be misleading.
- ECElizabeth CommanderOct 26, 20255.0Salesman, Keith, was beyond helpful. He went above and beyond to make sure I knew and understood everything each step of the way.
- JRJoshua ReddicksSep 16, 20255.0Very helpful and nice
- ASAbby SandersJul 24, 20255.0Great person to work with and great experience on phone upgrade
- TMTanya MathewsJul 23, 20255.0Great service for my issue today!
- AHAmi HennJul 11, 20255.0Shanequa was fantastic helping my husband and I get our phones upgraded and taken care of.
Frequently Asked Questions About Verizon
What types of products does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
Where is Victra located in Ozark, AL?
Victra is located at 1344 S Us Highway 231, Ste D, Ozark, AL 36360.
What are the store hours for Victra in Ozark?
Victra is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup options?
Yes, Victra provides in-store pickup service for orders.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands can I find at Victra?
Victra carries Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox, PureGear, and more.
What services does Victra provide to customers?
Victra offers new lines, upgrades, new devices, and accessories for wireless devices.
Are there any nearby dining options close to Victra in Ozark?
Yes, nearby dining options include Domino's Pizza, Subway, Taco Bell, Popeyes Louisiana Kitchen, El Palacio Mexican Restaurant, KFC, American Deli, Wendy's, Great Wall Chinese Restaurant, and Dunkin'.
Is there a hotel close to Victra for visitors?
Yes, Baymont by Wyndham Ozark is a nearby hotel and motel located close to Victra's store.
What other mobile phone stores are located near Victra?
Nearby mobile phone stores include Verizon, Fix That, and T-Mobile, which can be helpful if you're comparing options or seeking different wireless services.