Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Oxford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
343 reviews
5 stars
178
4 stars
52
3 stars
25
2 stars
9
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude staff and a lack of willingness to help.
Staff Performance
While some employees received praise for their helpfulness and knowledge, others were criticized for being unprofessional and unhelpful.
Long Wait Times
Numerous reviews mentioned long wait times in the store, leading to frustration among customers.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the service while others expressed dissatisfaction.
- GAGabby Alvarez2 days ago5.0I wanted to shout out Rodney!!! He completely turned my experience at the Verizon store around today! When I initially went in I was helped by a lady who basically told me I just needed to do my trade in on my Verizon app. I asked about my options and she told me I could just read the offers on my app.. I walked out lost and frustrated. After trying to figure it out on my own in the parking lot, I realized I really needed help. I walked back in & that’s when I met Rodney! I told him I needed to upgrade my phone & wanted to learn about my options & offers. Rodney took the time to review my plan with me, explained all the available offers, & made sure I understood the best options for my needs. He was incredibly thorough & even asked about my subscriptions & finding ways to actually save me money. Because of him I left with the phone I wanted AND a cheaper monthly bill!! I’m so grateful & thankful for Rodney! Verizon you got a real gem!!
- AWAna WoodDec 13, 20251.0I want to complain about MIA, she was so rude I was being helped by another person she pulled her away to help someone that just walked in then was rude to me not helping or answering my questions about my new corporate account phones. I had to leave to try and figure it out setting up my new 3 lines and even rude about the phones cases with Verizons quest for excellence employee s like her do not represent Verizon for quality service.
- PHPaul HammondOct 28, 20251.0Worst Verizon store i have been too. Stay well clear. Staff have zero time for customers. Mia in particular was rude and zero help. I am literally switching 7 business and 3 personal phone lines to AT&T because of this store, I will make moves to transition my other company networks and lines over nationwide. Very poor.
- KBKenneth BottorffSep 27, 20255.0Good service
- HBHarrison BurkeAug 30, 20251.0If yall are having problems with Verizon go check out the T-Mobile kiosk inside of Sam's Club at the Oxford Exchange! They have deals exclusively for customers switching from Verizon, Sam's club membership deals, and will pay off your devices you owe Verizon on. Ask for Hayden if you can!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Oxford, AL?
The Verizon store in Oxford, AL is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products are available at Verizon Oxford Exchange Blvd?
This Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Oxford provide?
Verizon Oxford provides mobile plans, wireless internet plans, and voice plans tailored to both individual and business needs.
Does Verizon Oxford offer in-store pickup for online orders?
Yes, Verizon Oxford offers in-store pickup for online orders along with options for free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Oxford?
You can schedule an in-store appointment by visiting their website or using the My Verizon app, which can be found on the Apple App Store.
Does Verizon Oxford accept debit cards and mobile payments?
Yes, Verizon Oxford accepts debit cards, mobile NFC payments, and also allows paycheck payments. Cash-only is not required.
Does Verizon Oxford provide free Wi-Fi for customers?
Yes, Verizon Oxford offers free Wi-Fi for customers visiting the store.
What popular restaurants are near Verizon Oxford for dining options before or after your visit?
Nearby restaurants include Chick-fil-A, Arby's, Dunkin', Panera Bread, Golden Corral, Panda Express, Moe's Southwest Grill, Texas Roadhouse, and LongHorn Steakhouse offering a variety of fast food, casual dining, and steakhouse experiences.
Are there other mobile phone stores near Verizon Oxford if you want to compare options?
Yes, the AT&T Store is located nearby if you wish to compare mobile phone products and plans.
What shopping centers and retail stores are close to Verizon Oxford where customers can shop before or after visiting?
Oxford Exchange shopping center, Bath & Body Works, Grace Accessories, Mattress Firm Oxford Exchange, Bedzzz Express, GameStop, and Sally Beauty are nearby for additional shopping experiences.