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Brand Certified

Verizon

3.7
(786 reviews)

Business Details

2100 Tiger Town Pkwy, Opelika, AL
36801, United States
(334) 737-3200

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Opelika for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2100 Tiger Town Pkwy, Opelika, AL
36801, United States

Hours

Reviews

3.7
786 reviews
5 stars
399
4 stars
118
3 stars
62
2 stars
46
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others were described as rude and dismissive.

Staff Performance

Several customers highlighted exceptional service from specific employees like Akeem, Tanisha, and Brandon, contrasting with negative experiences involving other staff.

Store Experience

Customers frequently mentioned long wait times and poor management of customer flow, leading to frustration during visits.

Product Issues

Multiple reviews noted problems with product availability and service issues, including complications with phone transfers and billing.
  • TE
    The Jeremy Effect
    5 days ago
    5.0
    What is the phone number to speak to a actual person at this store? I called and got an annoying robot that connected me to straight talk but I want to talk about my Verizon
  • JC
    John Crozier
    6 days ago
    4.0
    When they are not slammed busy its great
  • IL
    Issa Ladii
    Feb 4, 2026
    5.0
    10/10 recommend and when you go in ask for Tanisha Porter she’s GREAT!! She was friendly and very helpful throughout the whole process of me porting over!
  • EZ
    Elizabeth Zachry
    Jan 9, 2026
    1.0
    The setup fee should have covered setup. Getting me to leave was a high priority. Old phone was turned off with transfer of items incomplete.
  • EW
    Effie Wilkerson
    Dec 7, 2025
    1.0
    I HATE verizon!! Worst customer service. I were told that my problem was not important and that there's no one above the supervisor that I could speak to. I paid my bill in full ...over $923.00 but im still being bill monthly!! I highly recommend any company except verizon unless you want high blood pressure!!!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Opelika, AL?

The Verizon store in Opelika is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones can I find at the Opelika Verizon store?

You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Opelika Verizon store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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