Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Opelika for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
533 reviews
5 stars
245
4 stars
94
3 stars
53
2 stars
33
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, highlighting rudeness and unhelpfulness from staff.
Positive Staff Experiences
Some customers praised specific employees for their exceptional service, noting patience and thoroughness.
Long Wait Times
Numerous reviews mentioned long wait times and inefficient service, leading to frustration among customers.
Mixed Reviews
While some customers had great experiences, others had terrible ones, indicating inconsistency in service quality.
- EZElizabeth Zachry3 days ago1.0The setup fee should have covered setup. Getting me to leave was a high priority. Old phone was turned off with transfer of items incomplete.
- EWEffie WilkersonDec 7, 20251.0I HATE verizon!! Worst customer service. I were told that my problem was not important and that there's no one above the supervisor that I could speak to. I paid my bill in full ...over $923.00 but im still being bill monthly!! I highly recommend any company except verizon unless you want high blood pressure!!!
- LMLeena MccrayNov 26, 20251.0Very rude Verizon reps and not a good look on the company specifically this store there is always complaints about service and the management
- BBBrenda BomanNov 19, 20251.0Very rude woman at Tigertown this morning. I’ve been to this location many times and always received very courteous and professional service. This woman does not understand the meaning of customer service.
- AMAnna MckelveyOct 14, 20251.0Had the rudest lady ever, not friendly and was flat out rude. Would not recommend this store, their customer service is below one star. Wish I would’ve gotten the ladies name.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Opelika, AL?
The Verizon store in Opelika is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Opelika Verizon store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Opelika Verizon store.
Can I schedule an in-store appointment or order online for Verizon products?
Yes, you can schedule an in-store appointment or place an online order through Verizon's website or the My Verizon app.
What delivery and pickup options does the Verizon Opelika store offer?
They offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
What types of business products does Verizon Opelika offer?
Verizon Opelika offers business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Opelika?
Verizon accepts checks, debit cards, and mobile NFC payments; they do not require cash-only payments.
Does the Verizon store in Opelika sell used goods?
Yes, the store sells used goods.
What nearby restaurants can I visit before or after shopping at Verizon Opelika?
Nearby restaurants include Chick-fil-A, Pizza Hut Express, McDonald's, El Patron Mexican Grill, Jersey Mike's Subs, Logan's Roadhouse, and Zaxby's.
Are there other mobile phone stores near the Verizon store in Opelika?
Yes, there is an AT&T Kiosk and a T-Mobile store nearby for additional mobile phone and telecommunications services.
What nearby services can help me if I need mental health support while visiting the area?
Nearby mental health services include the Integrea Community Mental Health System and East Alabama Mental Health Center.