Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Opelika, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
273 reviews
5 stars
229
4 stars
17
3 stars
5
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Walker, Brandon, and Koty.
Efficiency
Several reviews highlighted the quick and efficient service, with customers noting they were able to complete their transactions in a timely manner.
Mixed Experiences
While many reviews were positive, there were also complaints about unprofessional behavior from some staff members and issues with billing or service.
Product Knowledge
Customers appreciated the staff's technical knowledge and ability to assist with various products and services.
- CLCrystal LackeyJan 4, 20265.0Brandon is awesome. Very kind and knowledgeable. Made the whole process painless and pleasant. Will be back for sure.
- SSsally sandersNov 21, 20255.0Best Verizon store in my area! I recommend this store to everyone around. Very efficient. Know the plans and products!
- SKShey KnightNov 21, 20255.0Worked with Abraxis today assisted by Michelle. Both were very helpful and pleasant. Its the second time I have been to this location and got great service the first time as well.
- BSBen SimsNov 20, 20255.0Abraxis was truly great ! Great customer services
- JLJ LaPointeNov 2, 20255.0Walker assisted us in every step we needed in upgrading my wife's phone. He is the most professional, knowledgeable, and friendliest employee. Walker is a true asset to Verizon!
Frequently Asked Questions About Verizon
What products does Verizon at 3000 Pepperell Pkwy offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the operating hours of Verizon in Opelika, AL?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Can I pick up my online orders in-store at this Verizon location?
Yes, in-store pickup is available for customers at this Verizon authorized retailer.
What payment options are accepted at Verizon in Opelika?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Opelika offer device protection services?
Yes, they offer services like new lines, upgrades, new devices, accessories, and device protection.
What languages are supported by Verizon at this location?
Services are offered in English and Spanish to assist a diverse customer base.
Are there nearby food options if I visit Verizon on Pepperell Parkway?
Yes, nearby you can find American Deli and Firehouse Subs for meals before or after your visit to the store.
Where can I find entertainment or gaming stores near Verizon in Opelika?
Gateway Commons - GameStop and GameStop are close by, offering video games and related entertainment options.
Are there any automotive services near Verizon on Pepperell Parkway?
Yes, nearby automotive services include Valvoline Instant Oil Change and CT Collision Center for vehicle maintenance and repair.
How can nearby stores like City Gear and GNC complement a visit to Verizon?
City Gear offers shoe and retail shopping while GNC provides vitamins and supplements, so customers can conveniently combine tech shopping with apparel or health purchases.