Business Details
3000 Pepperell Pkwy, Opelika, AL
36801, United States
Certified by Verizon • Mar 01, 2026
(334) 363-3096
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Opelika, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
275 reviews
5 stars
231
4 stars
17
3 stars
5
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and helpful service, particularly highlighting employees like Brandon, Walker, and Koty.
Efficiency
Several reviews noted the quick and efficient service, with many customers reporting minimal wait times and fast processing of their requests.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, including issues with billing and unprofessional behavior from certain employees.
Product Knowledge
Customers frequently mentioned the staff's expertise in explaining products and services, which contributed to a positive shopping experience.
- KSKiera SerranoFeb 16, 20265.0Brandon and Lauren are AWESOME! They helped my husband and I with everything we needed! They were patient, understanding, and kind! They were very accommodating with the limited amount of time we had. They gave us solid and unbiased advice when it came to choosing our phones and service plans! They make a great team!
- JMJessica MartinJan 17, 20265.0Brandon was very knowledgeable and has excellent customer service. Great at small talk while it took my phone a while to transfer over.
- CLCrystal LackeyJan 4, 20265.0Brandon is awesome. Very kind and knowledgeable. Made the whole process painless and pleasant. Will be back for sure.
- SSsally sandersNov 21, 20255.0Best Verizon store in my area! I recommend this store to everyone around. Very efficient. Know the plans and products!
- SKShey KnightNov 21, 20255.0Worked with Abraxis today assisted by Michelle. Both were very helpful and pleasant. Its the second time I have been to this location and got great service the first time as well.
Frequently Asked Questions About Verizon
What products does Verizon at 3000 Pepperell Pkwy offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the operating hours of Verizon in Opelika, AL?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Can I pick up my online orders in-store at this Verizon location?
Yes, in-store pickup is available for customers at this Verizon authorized retailer.
What payment options are accepted at Verizon in Opelika?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Opelika offer device protection services?
Yes, they offer services like new lines, upgrades, new devices, accessories, and device protection.
What languages are supported by Verizon at this location?
Services are offered in English and Spanish to assist a diverse customer base.
Are there nearby food options if I visit Verizon on Pepperell Parkway?
Yes, nearby you can find American Deli and Firehouse Subs for meals before or after your visit to the store.
Where can I find entertainment or gaming stores near Verizon in Opelika?
Gateway Commons - GameStop and GameStop are close by, offering video games and related entertainment options.
Are there any automotive services near Verizon on Pepperell Parkway?
Yes, nearby automotive services include Valvoline Instant Oil Change and CT Collision Center for vehicle maintenance and repair.
How can nearby stores like City Gear and GNC complement a visit to Verizon?
City Gear offers shoe and retail shopping while GNC provides vitamins and supplements, so customers can conveniently combine tech shopping with apparel or health purchases.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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