Geek Squad

3.2
25 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2147 Tiger Town Pkwy, Opelika, AL
36801, United States

Hours

Reviews

3.2
25 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
4
1 star
8
  • CP
    Caleb P
    Aug 11, 2025
    1.0
    Had my laptop looked at, it had a bad ssd and operation system corruption. They told me it had a faulty motherboard. Took it home reinstalled windows with a new ssd and was playing games on it that same night. STAY AWAY FROM THIS PLACE IT IS A SCAM!! From my interaction with them they 100% prey on people who don’t understand their own devices.
  • TB
    Timothy Beck
    Mar 17, 2023
    2.0
    I got good customer service but not what I wanted to hear.
  • CH
    Charlie Herron
    Jun 11, 2019
    1.0
    Called the store in advance and no one we spoke to mentioned that we had to make a reservation. (Is it fine dining or computer repair?) We went into the store and the staff comes of as snobbish, the guy working the geek squad counter was condescending and rude. Who wants to spend 20 minutes checking in your item? Went to a locally owned computer repair shop. Staff was helpful. Dropped our laptop off to be repaired in under five minutes. They're going to call when it's done. No reservations needed.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Opelika offer?

Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, appliance repair, and electronics repair.

How can I schedule a service appointment with Geek Squad?

You can schedule a Geek Squad service appointment either in store at 2147 Tiger Town Pkwy, Opelika, AL, or online through their website.