Geek Squad

3.2
25 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2147 Tiger Town Pkwy, Opelika, AL
36801, United States

Hours

Reviews

3.2
25 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
4
1 star
8
  • CP
    Caleb P
    Aug 11, 2025
    1.0
    Had my laptop looked at, it had a bad ssd and operation system corruption. They told me it had a faulty motherboard. Took it home reinstalled windows with a new ssd and was playing games on it that same night. STAY AWAY FROM THIS PLACE IT IS A SCAM!! From my interaction with them they 100% prey on people who don’t understand their own devices.
  • KP
    Kay P
    Sep 11, 2024
    1.0
    I contacted Best Buy to have the Geek Squad assess 2 mountings of TVs before we purchased the them( Home Theater). I have always been comfortable with Best Buy and Geek squad. Although, they have outsourced home theater installations (at least in my area). The gentleman that arrived was delightful. But I knew more than him on what was required. Emphasizing a nice person but we walked away less $100 and we were going to spend much more. I contacted customer service for a refund ( out sourced …no problem with that but represent the company you serve) and they said no deal. Guess Best Buy doesn’t really care anymore about their customers. Corporate strategies are distancing them from their customers.
  • KA
    Kiaya Avery
    Mar 7, 2023
    5.0
    Fast service
  • EM
    Emily Mueller
    Jun 18, 2018
    5.0
    Excellent service, agents always willing to help. I used to have to wait in hour long lines for Geek squad help, but now with the new appointment set up (which is super easy to do and you can still be a "walk-in" and make an appointment in store... they will literally do it for you at the customer service counter) I have my personal time with an agent that no longer feels rushed or put on the back burner.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Opelika offer?

Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, appliance repair, and electronics repair.

How can I schedule a service appointment with Geek Squad?

You can schedule a Geek Squad service appointment either in store at 2147 Tiger Town Pkwy, Opelika, AL, or online through their website.