Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,719 reviews
5 stars
956
4 stars
385
3 stars
156
2 stars
76
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of assistance.
Product Availability
Customers reported issues with low inventory and difficulty finding specific items, leading to frustration.
Store Condition
The store was described as messy and disorganized, impacting the shopping experience negatively.
Return Policy
Customers expressed dissatisfaction with the return policy, particularly regarding opened items and unclear communication.
Employee Knowledge
There were complaints about staff lacking product knowledge, which hindered customer assistance.
- BHB HumphreyNov 12, 20254.0Didn't have enough help. Also, the ones that were working appeared not wanting to help customer
- EDEileen DaltonNov 11, 20255.0I went into Best Buy in Auburn, AL to find out information about the next tablet I will be purchasing soon. The sales associate was professional and very helpful!
- AEAlan EstradaNov 11, 20251.0Te tienen mucho tiempo esperando y pides ayuda y nunca llegan
- RRRyanOct 28, 20255.0Mo and Ryan worked extremely hard to find something for my iPad, they went above and beyond to help me, even close to closing time as well!
- BMBrittany MosleyOct 24, 20255.0Mo is great! Best customer service!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Opelika?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Opelika.
What are the store hours for Best Buy Opelika?
Best Buy Opelika is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Opelika offer curbside pickup?
Yes, Best Buy Opelika offers curbside pickup services for your convenience.
Is there wheelchair accessible entrance at Best Buy Opelika?
Yes, the store has a wheelchair accessible entrance to ensure accessibility for all customers.
Can I get repair services at Best Buy Opelika?
Yes, Best Buy Opelika provides service and repair support, including Geek Squad assistance.
What payment methods are accepted at Best Buy Opelika?
Best Buy Opelika accepts debit cards and pay checks; cash-only payments are not required.
Are appointments required to shop or get repairs at Best Buy Opelika?
No, appointments are not required for shopping or service at Best Buy Opelika; walk-ins are welcome.
What nearby places can I visit after shopping at Best Buy Opelika?
After shopping, you can visit nearby places like Ware Jewelers for gifts, Palmetto Moon for clothing and sporting goods, or enjoy a meal at Steak 'n Shake or Panda Express.
Are there convenient food options near Best Buy Opelika?
Yes, nearby food options include Cook Out for burgers, Waffle House for breakfast, Einstein Bros. Bagels for coffee and sandwiches, and Chipotle Mexican Grill for Mexican cuisine.
Where can I find additional tech support near Best Buy Opelika?
You can find additional tech support at the Geek Squad nearby, as well as Office Depot Tech and Office Depot Opelika 2225 which offer IT support and computer repair services.