Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,736 reviews
5 stars
963
4 stars
388
3 stars
159
2 stars
76
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being helpful and attentive while others are reported as rude or unhelpful.
Staff Knowledge
Customers noted that staff knowledge varies, with some employees being very knowledgeable and helpful, while others seem uninformed or uninterested.
Store Condition
The store is often described as messy and disorganized, which negatively impacts the shopping experience.
Long Wait Times
Many reviews mention long wait times for assistance and checkout, leading to frustration among customers.
Product Availability
Customers frequently reported low inventory and difficulty finding specific items, which detracted from their overall experience.
- TUTyler UnderwoodJan 5, 20261.0Terrible customer service in store. Stood in line for 30 minutes at the checkout area, just for the woman working the customer service area 10 feet away to say I was in the wrong line.
- JLJerrica LoweJan 3, 20265.0Fast & easy service!
- JSJackson StubbsJan 3, 20265.0Brody was very helpful, and helped us make a return we bought from Best Buy through Amazon. Highly recommend.
- KRKeith RowellDec 27, 20253.0Not what it used to be but ok all around
- MKM KeatingDec 17, 20251.0Horrible experience. Came to buy my daughter a new phone at 6:30 on a Wednesday evening. Was ignored for 15 minutes. Finally had an employee talk to us but he and his buddy were clocking out. Called the manager who agreed they should tell us to come back tomorrow rather than take care of a customer during the regular store hours. How do stores like this stay open?
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Opelika?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Opelika.
What are the store hours for Best Buy Opelika?
Best Buy Opelika is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Opelika offer curbside pickup?
Yes, Best Buy Opelika offers curbside pickup services for your convenience.
Is there wheelchair accessible entrance at Best Buy Opelika?
Yes, the store has a wheelchair accessible entrance to ensure accessibility for all customers.
Can I get repair services at Best Buy Opelika?
Yes, Best Buy Opelika provides service and repair support, including Geek Squad assistance.
What payment methods are accepted at Best Buy Opelika?
Best Buy Opelika accepts debit cards and pay checks; cash-only payments are not required.
Are appointments required to shop or get repairs at Best Buy Opelika?
No, appointments are not required for shopping or service at Best Buy Opelika; walk-ins are welcome.
What nearby places can I visit after shopping at Best Buy Opelika?
After shopping, you can visit nearby places like Ware Jewelers for gifts, Palmetto Moon for clothing and sporting goods, or enjoy a meal at Steak 'n Shake or Panda Express.
Are there convenient food options near Best Buy Opelika?
Yes, nearby food options include Cook Out for burgers, Waffle House for breakfast, Einstein Bros. Bagels for coffee and sandwiches, and Chipotle Mexican Grill for Mexican cuisine.
Where can I find additional tech support near Best Buy Opelika?
You can find additional tech support at the Geek Squad nearby, as well as Office Depot Tech and Office Depot Opelika 2225 which offer IT support and computer repair services.