Verizon

4.7
293 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Mountain Brk’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2737 Hwy 280 South, Mountain Brk, AL
35223, United States

Hours

Reviews

4.7
290 reviews
5 stars
257
4 stars
8
3 stars
7
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific mentions of staff members like Amy, Anthony, and Whitley going above and beyond to assist customers.

Staff Knowledge

Customers frequently praised the staff's knowledge and ability to explain options clearly, making the purchasing process easier and more enjoyable.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the prompt attention and smooth processes during their visits.

Mixed Experiences

While most feedback is positive, some customers reported negative experiences, including poor service and long wait times, indicating inconsistency in service quality.
  • SH
    Stephen Hunt
    Dec 10, 2025
    5.0
    John was very helpful.
  • UU
    Unknown
    Dec 7, 2025
    5.0
    Great
  • JM
    John McNamara
    Dec 4, 2025
    5.0
    Great staff. Resolved my problem!
  • WF
    Wannabe Films
    Oct 15, 2025
    5.0
    Amazingly efficient and helpful location!
  • RH
    Rachel Hayden
    Sep 22, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Brian was absolutely amazing! He went above and beyond helping me set up my new 17 Pro. He was patient, knowledgeable, and made the whole process so much easier than I expected. He explained things clearly, answered all of my questions, and made sure everything was working perfectly before wrapping up. I left feeling confident and supported thanks to his help. Truly one of the best experiences I’ve had — Brian deserves recognition for his outstanding customer service!

Frequently Asked Questions About Verizon

What products can I purchase at the Verizon store in Mountain Brook?

You can buy smartphones, tablets, wireless plans, prepaid wireless, connected devices like Hum and mobile hotspots, as well as accessories from brands like Apple, Samsung, Motorola, Google, and Verizon Wireless.

What are the store hours for this Verizon location?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.