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Brand Certified

Verizon

4.7
(296 reviews)

Business Details

(205) 802-7355

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Mountain Brk’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Mountain Brk connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2737 Hwy 280 South, Mountain Brk, AL
35223, United States

Hours

Reviews

4.7
296 reviews
5 stars
261
4 stars
8
3 stars
7
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Amy, Anthony, and Whitley for their exceptional service.

Efficiency

Numerous reviews highlighted the quick and efficient service provided, with customers often noting that they were able to resolve their issues or complete their purchases in a timely manner.

Training Consistency

Some customers expressed concerns about inconsistencies in training among staff, indicating that while some employees were outstanding, others provided less satisfactory service.

Positive Experiences

Overall, the majority of reviews reflected positive experiences, with customers recommending the store for its friendly atmosphere and effective problem-solving.
  • RG
    Robbie Griffith
    4 days ago
    1.0
    I bought a $1200 phone from Verizon and i went to this store to get my data transfered, they tried to charge me $60 do it. I have been a customer for 17 years with this line. It doesn't seem like they are interested in retaining their customers.
  • AS
    Alan Shaw
    Jan 17, 2026
    5.0
    Once again this location comes to my rescue! Since my employer issues a phone to me, my name is not on the account. So when I need to replace the phone, the sales person needs to contact my employer. I usually try a Verizon location closest to my house, but employees always claim its "impossible" and cannot be done with out my employer physically present. Meanwhile, I go into this location and I'm out in minutes with a new phone. THIS IS MY 4TH PHONE TO GO THRU THIS BS!! While I do appreciate this location, and especially the salesperson Ginger, I am disappointed in Verizon's training consistency. Do better Verizon!
  • SH
    Stephen Hunt
    Dec 10, 2025
    5.0
    John was very helpful.
  • UU
    Unknown
    Dec 7, 2025
    5.0
    Great
  • JM
    John McNamara
    Dec 4, 2025
    5.0
    Great staff. Resolved my problem!

Frequently Asked Questions About Verizon

What products can I purchase at the Verizon store in Mountain Brook?

You can buy smartphones, tablets, wireless plans, prepaid wireless, connected devices like Hum and mobile hotspots, as well as accessories from brands like Apple, Samsung, Motorola, Google, and Verizon Wireless.

What are the store hours for this Verizon location?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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