Business Details
925 Ann St, Montgomery, AL
36107, United States
Certified by Verizon • Mar 01, 2026
(334) 402-5566
Certified by Verizon • Mar 01, 2026
https://locations.tccrocks.com/al/montgomery/925-ann-st.html
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Montgomery, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 925 Ann St.
Details
- DebitAvailable
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Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.7
253 reviews
5 stars
136
4 stars
31
3 stars
20
2 stars
12
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Jacob, Katrina, and Ken.
Service Issues
Several reviews mentioned long wait times and unresolved issues, with some customers expressing frustration over system glitches and poor communication.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and a lack of knowledge from staff, leading to dissatisfaction.
Store Environment
The store's atmosphere received mixed feedback, with some noting improvements in cleanliness and service, while others criticized the management and overall experience.
- AEAbi Edwards3 days ago5.0I had an amazing experience at Verizon thanks to Amber and her manager. From the moment I walked in, they were welcoming, patient, and genuinely focused on helping me. Amber was knowledgeable, explained everything clearly, and made sure all my questions were answered. Her manager was just as supportive and professional, stepping in when needed and making sure I left completely satisfied. They truly went above and beyond to provide excellent customer service and did not let me leave unsatisfied. It’s rare to find a team that cares this much about their customers. I highly recommend this location — thank you both for the outstanding service!
- LWLorel Williams5 days ago5.0Jacob was so helpful and friendly. I called first thing this morning and he immediately set me up with an appointment with him on my lunch break. He was very knowledgeable and I would definitely recommend him to anyone looking to get help with any Verizon matter in store. 10/10 highly recommended !
- CSCarole Smith6 days ago5.0Thank you Jacob Burrell at Ann Street Verizon in Montgomery! He helped me SO MUCH! He explained everything so calmly that this old brain just didn’t understand! YOU ROCK JACOB!! I’ll send all my friends to you when they need help! THANK YOU SO MUCH JACOB!
- SHShawana HorneFeb 18, 20265.0Jacob was so patient and answered all my questions. He went above and beyond to make sure that I had everything that I needed and that my transition was smooth!
- CWCourtney Dannay WardFeb 14, 20265.0Talking about patience, knowledge and great personalities Catrina and her fellow co workers are the best! You can tell they support each other day to day. Thanks again and I will be back!
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Certified March 01, 2026Yext Knowledge Graph
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