Brand Certified
Best Buy
3.9(2818 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
7701 Eastchase Pkwy, Montgomery, AL
36117, United States
Certified by Best Buy • Mar 01, 2026
(334) 272-1552
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/al/montgomery/7701-eastchase-pkwy-836.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
3.9
2,818 reviews
5 stars
1,390
4 stars
625
3 stars
354
2 stars
136
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised individual employees for their exceptional service.
Product Availability
Customers expressed frustration over product availability and delivery issues, including items being out of stock or delayed deliveries.
Store Management
Several reviews highlighted poor management practices, including lack of accountability and inadequate staffing during busy periods.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service and assistance.
- JKJohn K4 days ago3.0I give all chain restaurants or stores three stars unless something is super amazing. This is exactly what you expect from Best Buy. I dropped off some electronics. I also had my iPhone screen replaced by the geek squad.
- DDDFeb 11, 20265.0Staff was helpful getting me a product and getting me back on the interstate. Not to mention it was on sale. Was very pleased.
- CAC. J. AveryFeb 3, 20265.0Well stocked and organized. Love the level of customer service I receive on the sales floor, from the Geek Squad, and at the registers.
- MBMind ya BusinessJan 28, 20265.05 star ONLY for Mario because his customer service was on POINT . I was not greeted when I walked in, he was the only helpful person who helped me and guided me thru buying my item and even acknowledged OTHERS while still being polite and keeping the focus on helping me and assuring he’d help them soon. Thanks Mario! Loving my new item :)
- RRRoxanne RayJan 20, 20265.0We purchased two large items at Best Buy and were totally happy with the entire process! The items are very good quality, the customer service was amazing! Great job guys!!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Montgomery?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Montgomery.
Does Best Buy Montgomery offer Curbside Pickup?
Best Buy Montgomery offers CURBSIDE_PICKUP services for customer convenience.
What are the store hours for Best Buy Montgomery?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Best Buy Montgomery wheelchair accessible?
Yes, the store has wheelchair accessible entrances.
Does Best Buy Montgomery provide repair services?
Yes, Best Buy Montgomery offers service repair for electronics.
Which payment methods does Best Buy Montgomery accept?
They accept debit cards and checks, and do not require cash only payments.
Can I shop inside the Best Buy Montgomery store?
Yes, in addition to pickup options, in-store shopping is available.
What nearby dining options are available around Best Buy Montgomery?
Nearby you can find restaurants such as Bad Daddy's Burger Bar, Jersey Mike's Subs, Panda Express, The Simple Greek, Hawaiian BBQ & Ramen, and Kobe Japanese Steakhouse and Sushi Bar for a variety of dining choices.
Are there any nearby hotels near Best Buy Montgomery?
Hilton Garden Inn Montgomery - EastChase and Hampton Inn Eastchase are nearby hotels, convenient for visitors to stay close to the store.
What other retail stores are near Best Buy Montgomery?
Shoppers can also visit Burlington, Bama Fever Tiger Pride, and DICK'S Warehouse Sale located near Best Buy Montgomery for additional shopping experiences.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website